Local Guides World

Top Shoe stores in Hamburg, Germany

Top Rated Shoe stores in Hamburg

Top Reviewed Shoe stores in Hamburg

Reviews

Orchidee Brömme
at 2023 Oct 21
Orchidee Brömme
at 2023 Oct 21
Vielen Dank für die sehr freundliche Beratung. Wir, meine Liebe Mutti und ich freuen uns sehr über unsere neuen Schuhe. Orchidee & Mutti
Alles Gute
at 2023 Oct 17
Alles Gute
at 2023 Oct 17
Ich kaufe Skechers immer und sehr gerne in Europa Passage. Ich bin jedes Mal bewundert, wie Verkäufer mit so vielen Kunden zurechtkommen und gleichzeitig immer freundlich und lächelnd sind.

Und ehrlich gesagt verstehe ich die Leute nicht, die schlechte Kommentare hier schreiben.
Hobby_Shelter
at 2023 Oct 14
Hobby_Shelter
at 2023 Oct 14
Katastrophale Beratung und unhöfliches Personal. Die Frau dauernd am
Kaugummi kauen und sehr unhöflich, der Test teilweise kaum Deutsch sprechend so kommt es einem vor. Also wenn man einen Laden getrost pleite gehen lassen darf, dann sollte das dieser Laden sein.
big shop with three storeys but no escalators (with jordan nike department)
Ili So
at 2023 Oct 03
Ili So
at 2023 Oct 03
They have good collections and sometimes good discounts
sayed abou
at 2023 Sep 29
sayed abou
at 2023 Sep 29
Ils sont des travailleurs très sympa et courtois.
daniel stiehl
at 2023 Sep 16
daniel stiehl
at 2023 Sep 16
Good quality. Very satisfied. Best in Town
J S
at 2023 Sep 10
J S
at 2023 Sep 10
Friendly shoe team however they don’t sell large sizes in shoes
ammaar almusallami
at 2023 Aug 29
ammaar almusallami
at 2023 Aug 29
Shoes were very expensive found the same pair for much less, but very nice and helpful service from a young man named Johann
Ajin Joy
at 2023 Aug 28
Ajin Joy
at 2023 Aug 28
It's ok. Mönckebergstraße 18 is an address located in the heart of Hamburg, Germany. This address places you right in the bustling city center, making it a prime location for various activities and experiences.

Mönckebergstraße is one of Hamburg's most famous and vibrant shopping streets. It's known for its wide array of shops, boutiques, department stores, and eateries. People flock to this area for shopping sprees, exploring the latest fashion trends, and indulging in delicious meals or snacks at the numerous cafes and restaurants that line the street.

Being situated in the heart of Hamburg means that Mönckebergstraße 18 is close to many of the city's attractions and landmarks. Visitors can easily explore historical sites, museums, art galleries, and other points of interest that Hamburg has to offer.

Whether you're a local resident or a tourist exploring Hamburg, Mönckebergstraße 18 offers a central location that provides easy access to shopping, dining, entertainment, and cultural experiences. It's a lively and dynamic part of the city where you can immerse yourself in the urban energy of Hamburg.
Alan Mayfield
at 2023 Aug 15
Alan Mayfield
at 2023 Aug 15
Very knowledgeable assistant. Got the perfect shoes.
Alex
at 2023 Aug 10
Alex
at 2023 Aug 10
This place has the worst customer service. The employees are rude and have no knowledge of the products and run away at any opportunity they get and pretend like they’re packing things away.
Britta Ulrich
at 2023 Jul 30
Britta Ulrich
at 2023 Jul 30
Kann die negativen Bewertungen nicht nachvollziehen, das Geschäft ist im Räumungsverkauf. Wenn dann schon früher geschlossen wird hat es wohl seine Berechtigung. Wenn Kunden der Meinung sind sich zu benehmen wie die Wandalen, muss irgendwann das Chaos auch wieder in Ordnung gebracht werden. Hut ab an die Mitarbeiter, auch im Ausnahmezustand freundlich und motiviert. Wir haben immer gerne unsere Schuhe hier gekauft und sind traurig darüber wie hier Empathielos kommentiert wird.
fbsz412
at 2023 Jul 26
fbsz412
at 2023 Jul 26
Ein Stern ist schon zu viel. 17h44 bereits die Türen zu, obwohl 11h bis 18h geöffnet. Es wurden noch noch Kunde ausgelassen. Dann hat man es wohl nicht mehr nötig, beim Räumungsverkauf noch Umsatz zu machen. Wir wären mit 2 Paar Schuhen mindestens an der Kasse gewesen🤷‍♀️
Danny Hinken
at 2023 Jul 22
Danny Hinken
at 2023 Jul 22
Kunde droht mit Kauf!

Mitarbeiter ließ mich um 17:24 Uhr nicht mehr in den Laden, es wurden nur noch Kunden rausgelassen, aber keine mehr rein. Offizielle Ladenschlusszeit ist 18:00 Uhr. Danke, nie wieder!
Deniss M
at 2023 Jul 20
Deniss M
at 2023 Jul 20
Overpriced. Worst customer experience ever. Don’t go there!
Ingvar Stark
at 2023 Jul 20
Ingvar Stark
at 2023 Jul 20
Not the most helpful staff.
Not the greatest selection. More "what's hot now" selection.
Nice store!
Check Tester
at 2023 Jul 19
Check Tester
at 2023 Jul 19
Nice Personal Good advice
I love the shoes, but today 17/7 at around 17:00 a woman with a dark red jacket and a big necklace was very rude. She was free just organizing shoes and I only asked her if she works here. She answered aggressively saying “I am busy now” in German. She later goes on to just stand freely and as I walk her way she quickly turns around to avoid me. The woman with a piercing was very kind though thankfully and I assume she was the manager. I wanted to share this in person but they were very busy.
KY SH
at 2023 Jul 14
KY SH
at 2023 Jul 14
I bought a perfect pair of Salomon trainers for my flat feet with help from the second-floor sales assistant gentleman. He was very attentive, friendly and professional, got an even further 10% discount at the counter for joining the membership.

This is one of the best purchases by far this year. Walking around for long hours at work had never been so easy.

Highly recommended!
Björn Peters
at 2023 Jul 10
Björn Peters
at 2023 Jul 10
Personal nicht in der Lage Centergutscheine einzulösen. Das Personal schickte meine Frau zur Centerinfo, um das Guthaben welches wir schon mit dem Handy abgefragt hatten, abzufragen. Als meine Frau von der Info zurück kam, war die Dame an der Kasse nicht in der Lage die Informationen zu verarbeiten. Nach einem kleinen hin und her wurde meine Frau als unfreundlich betitelt und mit der Begründung auf das Hausrecht des Ladens verwiesen. Noch dazu wurde man vom Securitypersonal auf Schritt und Tritt verfolgt. Schlechter Service, setzen 6. Personal dringend Schulen oder austauschen.
Sven Kohn
at 2023 Jul 06
Sven Kohn
at 2023 Jul 06
Best Shop in Town
Dager Wood
at 2023 Jul 03
Dager Wood
at 2023 Jul 03
help 0 , store in terms of service is bad
Nils Adelhardt
at 2023 Jul 03
Nils Adelhardt
at 2023 Jul 03
An sich ein ordentlicher Laden aber die Dame an der Kasse brauch ich gar nicht reden. Nach dem Motto schaut ihr mal was da ist andernfalls geht ihr eben, das natürlich mit Handy in der Hand und das dauerhaft und ein Kaugummi im mund alles gar kein Thema aber ich habe das noch in meiner Ausbildung gehabt dass nennt sich Service dafür brauch ich kein Laden und kann gedrost im internet kaufen.
Super nice shop with super good staff
FiLex
at 2023 Jun 14
FiLex
at 2023 Jun 14
Nike Store Hamburg is an exceptional shopping destination. The store offers a wide range of top-quality Nike products, from shoes to apparel, ensuring a fantastic selection for all sports enthusiasts. The staff is friendly, knowledgeable, and provides excellent customer service. The store's layout is well-organized, making it easy to find what you need. Whether you're a professional athlete or a casual sportswear shopper, Nike Store Hamburg is definitely worth a visit!
edwards536
at 2023 Jun 09
edwards536
at 2023 Jun 09
I needed a set of arm warmers to wear during an ironman event as had forgotten mine when travelling from the uk. The staff spoke excellent English ( as do most germans) and were able to assist in finding me a pair. Very helpful and a great selection of clothing and equipment for a broad range of sports.
Jacqueline Haht
at 2023 May 28
Jacqueline Haht
at 2023 May 28
Bei Schuh Kay kaufe ich immer wieder sehr gerne ein. Die Beratung ist überaus freundlich und kompetent. Und: Man muss nicht nach dem Personal suchen - anders als in anderen Schuhgeschäften. Schade, dass der Laden am Jungfernstieg nicht mehr existiert!
The one that i can found in Hamburg. Nice and friendly
Ben Rz
at 2023 Apr 27
Ben Rz
at 2023 Apr 27
Very nice store, excellent selection
Mohita gupta
at 2023 Apr 25
Mohita gupta
at 2023 Apr 25
Staff was very polite and helpful in finding right size. Outlet may not have all the shoes which you see online but 90% they have them. Me and husband both were satisfied with staff behaviour and ofcourse our new Nike Air Force 1 are super cool and comfy!😎
Ute Lührs
at 2023 Mar 25
Ute Lührs
at 2023 Mar 25
Leider keine Beratung. Viele ungeöffnet Kartons standen zwischen der Auslage, so dass man an manche Regale nicht ran kam. Habe trotzdem Schuhe gefunden. Passten sofort. Somit schnell bezahlt und raus. Der Mitarbeiter wirkte lustlos.
Sarah G
at 2023 Mar 09
Sarah G
at 2023 Mar 09
Scammers the worst non existant costumers service ever
Alex D
at 2023 Mar 07
Alex D
at 2023 Mar 07
Love it.
Giulia Borro
at 2023 Feb 03
Giulia Borro
at 2023 Feb 03
Tim has been very kind and professional. Nice experience!
Miloud Benzoubir
at 2023 Jan 29
Miloud Benzoubir
at 2023 Jan 29
Workers here are very kind, friendly and helpful.
Sadly the store doesn't have a big collection of shoes 🙃
Workers are very friendly and helpful,i were looking for Coat,i asked one of worker for it and he directly contacted his coulleagues to check for it in stock and i got my size then very fast , very recommended store 💯
Great store experience, super
friendly and helpful service
Florian
at 2022 Dec 04
Florian
at 2022 Dec 04
Good service
Adrian Dörr
at 2022 Nov 30
Adrian Dörr
at 2022 Nov 30
Great store with a great selection and overall good inventory.
Wir waren heute bei einem Event im Hamburger Store. Super nette und bemühte Verkäuferin (Vera), vielen Dank für deine tolle Beratung. Und zusätzlich gab es einen richtig tollen Goodiebag. Kann die Schuhe und auch den Hamburger Store sehr empfehlen!
BERRAK BIRIZ
at 2022 Oct 03
BERRAK BIRIZ
at 2022 Oct 03
On saturday I visited the store with my mom. The sales person ( lady) was super rude! I wanted from her to get other pair of shoes , she took the box and threw. When she realized that my mom did not try one of them , asked me why I am asking for a shoe if I will not try. This person should never work for such a brad, she is just damaging your reputation. Even the manager of the store asked me to calm down and did not ask for the entire story. I am a marketeer for a global brand with more than 10 years of experience and for me having sales people like her can easily damage your sales, reputation etc.
Habe heute im Store Sneaker gekauft und ein weiteres Paar bestellt. Sehr nette und hilfsbereite Bedienung. Die Sneaker sind echt klasse und tragen sich super!
reputation
at 2022 Sep 24
reputation
at 2022 Sep 24
You can find all famous brands of shoes and the service is nice.
Bad experience.

Without informing the guy working at the shop inserted the used shoe that was on the shelve (with traces of usage) into the box with the pairs that I wanted to buy. He tried to sell it to me to the original price.

Before paying I checked the shoes inside and surprisingly saw that the shoe had traces of usage - the guy then told me „I can make a discount“.

Pointless action from him - destroying the good reputation of the brand with such actions.
Outstanding customer service! It was a pleasure to shop there, and I would highly recommend the store.
Shout out to the person doing order fulfillment
Keine Begrüssung, Beratung oder Nachfrage ob man den zweiten Schuh/ andere Größe braucht.
Wir waren alleine im Laden und die Bedienung war mit dem Handy beschäftigt. Da bestelle ich lieber im Internet - sorry. Den Weg dorthin kann man sich sparen.
Mahfuza H
at 2022 Aug 25
Mahfuza H
at 2022 Aug 25
Oh my god. We have been looking/waiting for Nike air force 1, size 39-40 for a year, online and searching stores in Stuttgart, Sindelfingen & Böblingen. Every time, we heard, sorry it can't be pre-ordered & this size has been sold out. Here, on a visit to friends, what do we get!!! The pair that we were looking for. Thank you Nike, Hamburg...
Henrik Casper
at 2022 Aug 22
Henrik Casper
at 2022 Aug 22
Good service and a very broad selection of sports wear
Solar.Saturn
at 2022 Aug 19
Solar.Saturn
at 2022 Aug 19
Exclusive for rich people who are willing to spend money way above the actual sneakers worth (not even rare ones). The employees were unfriendly and seemed pretty annoyed as well.
Only positive aspect is the huge variety they offer but like I said, even for Nikes standards very much overpriced
Thorsten Schimmel
at 2022 Aug 13
Thorsten Schimmel
at 2022 Aug 13
Wir haben ein ungetragenes Paar Schuhe zurückgebracht, um sie umzutauschen. Wir wurden im Shop große Bleichen sowohl von der nur am Telefon verfügbaren Chefin als auch von der Angestellten derart abgebügelt und der Umtausch wurde unter fadenscheinigsten Gründen verweigert, dass wir diesen Laden sicher nie wieder betreten. Wer so mit Kunden umgeht hat keine verdient.
Valeria Yevtushenko
at 2022 Aug 13
Valeria Yevtushenko
at 2022 Aug 13
A good place with a convenient location where you can find suitable shoes and get high-quality service
Margot Goujon
at 2022 Aug 11
Margot Goujon
at 2022 Aug 11
no stock on some items, not much voice neither. people not welcoming, maybe they don’t want to sell and they are probably understaffed
Ben Pester
at 2022 Jul 23
Ben Pester
at 2022 Jul 23
It's 2022 if you're gonna changing your opening hours a white piece of paper on the door is absolutely useless for your customers. Update the Google hours.
Stylish
Edvin Granulo
at 2022 Jun 28
Edvin Granulo
at 2022 Jun 28
Good selection. Staff unfriendly and lazy.
The Basket is loose. Balls are deflated so no trying out of anything is possible. Same sortiment is available at Kickz.com for cheaper- those prices dont apply in this store. Shame.
Miloud Benzoubir
at 2022 Jun 08
Miloud Benzoubir
at 2022 Jun 08
One of the best stores in Hamburg with different kind of stylish sporty shoes but some of the workers are very unfriendly and clearly not educated for their job...👎🏼Go to any other snipes but not this one .
Roni Goncalves Batista
at 2022 May 25
Roni Goncalves Batista
at 2022 May 25
Hello, I'm Brazilian yesterday 05/23/2022 I bought a nike max aura 3 at your store in Hamburg the seller behaved strangely and to my sadness as soon as I got home in Brazil the sneakers were on the same left foot. What could the company do to solve this problem? My name is Roni Batista
廖崧淵
at 2022 Apr 12
廖崧淵
at 2022 Apr 12
Although it took some time to locate this petite store, it certainly has all elements to be a must-come-again shop in Hamburg. First, it's well organized, and easily to spot the stunning new collection of the year once you set your foot inside the door, and other classic options are loyally sitting on the shelves. Second, the charming staff are prompt to questiones and very willing to help. With no hesitation, two new pairs of sandels are in my hands and the joyful shopping experience will be always on my mind. The staff even waved me good-bye through the glass, truly heart warming.
Santiago Perez
at 2022 Apr 09
Santiago Perez
at 2022 Apr 09
Zhe Germans and their traditional brands…Birkenstock’s store near the Axel Springer Platz (Jumping Axel Spot) is an example of a reborn brand: 250 year old brand…150 euros for a pair of sandals…and be-warned: during the summer there is a queue. I have 2 pairs and use them as house shoes. Confortable for some, ugly for others, Birkenstock is here to stay.

All sandals are named after cities, why no Hamburg? Probably rain shoes. Cheers!
Wonderful staff 👌 excellent shop 👍
I love this store basically everything that they sell is nice
Patrick Aust
at 2022 Jan 23
Patrick Aust
at 2022 Jan 23
The Hamburg Kickz Store is a must visit when looking for sneakers, jerseys (NBA, NFL, NHL), or even hats and socks as well as stylish supplies for your outfit. You'll find all established brands such as Nike, Adidas, and the Kickz own brand as well.
Over three floors you will find well sorted couture. The store itself is well designed and even comes with a small indoor basketball court.
hrvoje valentekovic
at 2021 Oct 19
hrvoje valentekovic
at 2021 Oct 19
Super
Lacy Gholston
at 2021 Aug 23
Lacy Gholston
at 2021 Aug 23
Great place to shop for American football and basketball. I'm very happy to have a store like this in Hamburg.
Bright shop with a lot of different sneakers, there is something for everyone. Very friendly staff and great atmosphere. Definitely recommend this shop! They also have a great kids/baby shoes selection.
JJS
at 2020 Jul 19
JJS
at 2020 Jul 19
One of our favorite shoe brands
Amba Frese
at 2020 Jul 08
Amba Frese
at 2020 Jul 08
My absolute favourite place to buy shoes in Hamburg!! The shop itself looks incredible, the shoe winning machine is awesome, and the staff are amazing.
Deval Khatri
at 2020 Jun 27
Deval Khatri
at 2020 Jun 27
The best store so far in Hamburg for sure when it comes to the collection and interiors. The peeps are as well pretty honest and chill. :)
Faiz Shaikh
at 2020 May 22
Faiz Shaikh
at 2020 May 22
Amazing collection and very helpful staff!
Top products you can’t get anywhere else and award winning service. Great business by two young German entrepreneurs.
Cee Cee
at 2020 Feb 09
Cee Cee
at 2020 Feb 09
A very unique store, selling Yeezys, Off White, even Goyard. Stunning interior design. Never seen anything like this in Hamburg. Staff is super chill and the Key Master machine makes you never want to leave this place. Lots of fun! Will come back with a couple of friends!
Daniel Słaby
at 2019 Nov 14
Daniel Słaby
at 2019 Nov 14
I had some problems with sneakers after a couple months. Went and bought next ones but turned out too uncomfortable for league games. Came in, and returned both with no problem. For both of them I got vouchers. Bought next ones but after two weeks shoe lance holder broken :( Today I went back again and with no problem got next voucher so I could pick next sneakers. Personel is very nice, helpful and has knowledge to advise you the best model.

I have never encountered such high customer service level. I can recommend this shop to everyone.
Jane Pang
at 2019 Nov 11
Jane Pang
at 2019 Nov 11
I went and asked few questions regarding the shoe sizes. One assistant with curly hair very rudely got me the shoes. She was very upset that I wasn't getting the shoe that she got me. I asked for another design and once again very rudely said, "are you going to buy it this time or just look?" I guess it was very hard job for her to go up the stairs to get the shoe. I really didn't wanted to buy from her but had to as it was a gift. 2 other Counter assistant was reasonably nice. I felt that the curly hair assistant was just being racist towards me because I'm Asian. I could tell this by her greeting a German man entering the store infront of me with a smile but completely ignored me. Store itself had lot of designs. But customer service, very unhappy experience.
Ryan Emmen
at 2019 Oct 19
Ryan Emmen
at 2019 Oct 19
Good show, i bought new vans here!
Hatef Tk
at 2019 Oct 05
Hatef Tk
at 2019 Oct 05
Very impolite workers. They don't refund you if they sell you something damaged. Better buy something in Karstadt or other shops. They have better support. Shoes in this Footlocker shop are mostly secondhand or damaged of excessive probe or out of fashion and it is not a reliable shop. The prices are high and sale-sign outside is just a lie.
DWT
at 2019 Oct 01
DWT
at 2019 Oct 01
Terrible service. My girlfriend an I visited the store today at 14:30. There were 3 employees listening to music and playing around with boxes, no customers besides us and still not one of them came to see what we needed of offered any service despite seeing us looking for shoes. Not much future for this store with such lazy service. Needless to say we went to another shoe store nearby and found and bought what we needed.
Timm N.
at 2019 Aug 11
Timm N.
at 2019 Aug 11
Very nice sneakers and good service also for Kids
an amazing sneaker shop in an amazing part of hamburg. what a surprise this shop was to us, very unique sneakers we have not really seen on other people. customer service so kind too. keep it up!:)
Nima AMN
at 2019 May 04
Nima AMN
at 2019 May 04
Unfortunately the shoes are over priced and just 100 meter ehead we find the very same shows with half price. But when we try to return the showe they offered voucher.
Heiko Thedens
at 2019 Mar 07
Heiko Thedens
at 2019 Mar 07
Ein klasse Schuhladen im Hanse-Viertel, der nicht nur durch sein schönes Sortiment besticht, sondern auch durch die Angebote. Die Qualität der Schuhe ist wirklich gut und so findet man sowohl fürs Business, als auch für die Freizeit genug.
Die Damen im Verkauf sind freundlich.

Ich denke, dieser Laden war nur als Pop-up Store angelegt, aber es wäre ein Gewinn für das Hanse-Viertel wenn er bleiben würde.
Niklas SB
at 2019 Feb 07
Niklas SB
at 2019 Feb 07
Sehr gute Qualität der Schuhe!
Jaco Soler
at 2019 Jan 23
Jaco Soler
at 2019 Jan 23
I was satisfied with this outlet. They had all the basic styles and new items with stocks of different sizes. I was assisted promptly and got everything I needed for gifts to family. I guess I was lucky cause it was busy but not crowded and the staff were friendly. I loved the location as well.
Hans Griller
at 2018 Dec 08
Hans Griller
at 2018 Dec 08
Ich wurde hier auch ohne Supermann-Socken sehr gut bedient. Tolle Schuhe. Qualität wird sich zeigen, machen aber einen guten ersten Eindruck.
Sebastian Pollin
at 2018 Nov 24
Sebastian Pollin
at 2018 Nov 24
Schuhe 👍. Beide Verkäuferinnen war super drauf. So macht der Einkauf doppelt Spaß. Superman!
They have the sneakers you tried to find and didn’t get anymore. I was searching the Porter edition of Adidas and they had it in my size. Thank you!
Nice shoe store in Hamburg, had a few Jordan releases that I couldn't found in the States. Otherwise they have a decent stock. I recommend
non-existent e-commerce! I placed an order of 15 pairs impossible to communicate, I entered a discount code and send me an invoice without a discount code! the employee a certain "Sara " always made fun of telling me that he would send me the updated bill but it never arrived! I absolutely DO NOT RECOMMEND IT !!!
Kea L
at 2018 May 08
Kea L
at 2018 May 08
Tolle Qualität, große Auswahl und super Lage in der Innenstadt!
Jessica Grewe
at 2018 May 03
Jessica Grewe
at 2018 May 03
Sehr sehr freundliche Beratung und natürlich auch sehr schöne Schuhe!

Vielen lieben Dank!
Good selection of New Balance shoes, and other brands like Nike + Adidas--- nice staff.
Definitely one of the best sneaker shop in Hamburg, if not the best one!!!
Zeki Akay
at 2016 Sep 07
Zeki Akay
at 2016 Sep 07
Sehr schöne Schuhe endlich mal keine Discounter Qualität
ning LI
at 2015 Nov 24
ning LI
at 2015 Nov 24
Shoes are very beautiful, very good quality, very comfortable to wear, the style will be more, like shoes, friends can come to patronize the store, the boss service is also very enthusiastic.
Kasper Dragnes
at 2014 Dec 14
Kasper Dragnes
at 2014 Dec 14
Terrible service, like they just dont care about helping foreigners, first i got told a direct lie by a bald darker man on the 1. floor, i bring him a 39 asking if they have a 42 and he tells me 37 is bigger?!? and shortly after i got disrespect by another bald person who was watching at the entrance downstairs, he comes to me and says that the kid section is upstairs, while i was just looking at some models, and im a guy in the age of 25.