Local Guides World
Top Shoe stores in Auckland, New Zealand
Top Rated Shoe stores in Auckland
Top Reviewed Shoe stores in Auckland
adidas Outlet Westgate
Converse Factory Outlet
ECCO Shoes Outlet
Otahuhu Shoes / FootAction NZ
The Sheepskin Factory
Platypus Shoes Westgate
Skechers Westgate
Hallenstein Brothers North West
Taking Shape Milford
Shoe Bizz
adidas Manukau
JD Sports
Reviews
Excellent store, great prices, highly recommend.
Aaliyah from JD manakau gave amazing service and assistance, she definitely went above and beyond.
Great service from Chayse, Lani, Laila, Mikey, Kaya and Nimi. I tried on 10 pairs of shoes and everyone on the floor was very help. Speedy service to bring the shoes out. Spilt my drink accidentally and was cleaned up in no time. Walked out with a smile 😃 thank you guys.
Came in yesterday, staff are not as welcoming like they should be in RETAIL. I work around retail n hospo FULLTIME and have years of experience so I would know how to work around customers 💯. Yesterday was my only day off and I thought to come in and spoil myself after seeing all the good deals going on . Seen some tns on sale and some new balances that I actually loved 😍$40 and in my size for new balances. What a bargain ! . Didn't like any of the staff and there customer service EXCEPT the girl with the long hair pony tale . Thank you so much for your kind customer service and being so patient with me , actually assisting me . Very lovely girl thank you 😍. The girl at the cash register, please fix your attitude and learn to communicate with customers and put on a SMILE. In retail all workers should treat customers with respect make them feel welcome and comfortable, actually have a connection with the customers to make them want to come back to the store . I was so happy to pay for the new balances that was on sale and in my size but this young lady said that it's the last pair after I seen someone bring out the shoes from the back for me. I didn't want to argue back because I know how it feels when a customer is biting your head of so I stayed calm and Gladly left the store without purchasing anything after that experience.
To all your staff stop following people around not everyone is a theft 🤬 walked in was going to buy something but having your staff follow me around and pretend to do work Im more smarter then that be better at your jobs
Had very bad experience in the life.I went to Checkout and ask the price kids suits as its saying on sale the full price of suit was $69.99something ,the boy said to me it’s $90,I thought I didn’t hear properly ,I asked again he said same .I said to how come as the price is saying$69and after discount is $90,He was very rude to me and told me wrong ths on ,He removed and put it back.It happens to me twice with same product.when I changed the product he was saying same thing,then I asked for manager ,He said we don’t have any manager.(Lying)talk to another salesperson (very nice)and she called manager.I am trying to explain everything to manager and she didn’t listen me ,told me to leave the store .she already knew her staff…Both salesperson are racist to other community.Never go back again this store
Great shoes, fast shipping. My nephew was really happy with his Nike LeBron basketball shoes.
I purchased a few t-shirts some shorts and a pair of trainers, staff were super helpful and knew their product well. Very efficient service.
Staff very helpful and great variety of stock
My daughter and I were buying shoes from your manukau store. I was shocked with how the whole shopping experience went. First we asked for the shoes my daughter wanted then got the shoes tried it on and she liked it. The young lady in the front asked me to take the photos of the shoes and go to the counter to pay when we got to the counter the other lady came with the shoes and gave to the lady who was serving us. My question is why didn’t she hand us the shoes we would have taken it to the counter ourselves. We felt like thief’s ready to run out the store with it. We bought a north face jacket in Sylvia Park $560 there was no such experience there. I asked the lady why someone else has to bring the shoes to the counter instead she was telling me the store policy and whatever. Not everybody’s a thief here JD. Very disappointed.
Excellent service. Fast shipping. When I had to make contact to exchange shoes due to my error the response was brilliant and the exchange was no hassle.
Took my son to buy some clothes for his birthday. Great customer service
A big shout out to all the staff that smiled, said hello while I was instore. I will be back in Feb for another visit and shop, I must admit over the week I was here I spent well over $400 instore but well worth it..... So Thank you's so much for making my short time here a great time And all your friendly faces so much Aroha from me to you's and from Christchurch 🥰
We paid $350. While we were paying, the staff on counter was really rude when my card didn’t work first time. I did manage to pay second time though. We tried 4 pairs for my son. Obviously for a kid it takes time and we had to try 4 pairs to finalise what exactly suits my son. After I paid, they asked me and my partner to place everything back that we tried earlier. My partner did that politely without questioning (I myself already asked my partner to put these 3 pairs back). these ladies on counter made fun of my partner while he was putting these shoes back. No idea why. That is what made me feel so bad when I saw them laughing at my partner. This shows No support for customers with kids. There were 6-7 staff who were standing free. They are getting paid to put these shoes back on rack. There was a black woman on counter who laughed at us multiple times. we had no issue helping staff, but laughing at customers is unacceptable. When we reported this to manager she was biased and never listened to us. This manager was so
unprofessional. She never questioned her staff. Racist people. No respect for customers. Much better to go to K mart or Warehouse where staff works so hard and always very welcoming and kind. These people in big stores are working as if they are doing a favour to customers.
unprofessional. She never questioned her staff. Racist people. No respect for customers. Much better to go to K mart or Warehouse where staff works so hard and always very welcoming and kind. These people in big stores are working as if they are doing a favour to customers.
Awesome staff so helpful and friendly
Went to refund some shoes that weren’t suitable. Shop was already closed at 5:13pm despite advertised opening hours to 5:30pm. Rung the store to check if they were open, was told they were closing at 5:15pm today. They were however definitely already closed. Workers still inside.
Well located store, excellent value and great deals with huge variety! The store was tidy and well attended, it was hard to come out without buying something 😁.
♿
If you love the Adidas brand then this is the store for you with the latest sporting footwear and apparel .
Good quality wearable and durable
I bought a pair of ultra boost and happy with the help and purchase of the shoes.
If you love the Adidas brand then this is the store for you with the latest sporting footwear and apparel .
Good quality wearable and durable
I bought a pair of ultra boost and happy with the help and purchase of the shoes.
Tried to call in the morning or late afternoon to avoid their busy time. But really disappointed that they are not answering the phone when called first thing in the morning, and they just hung up. Also called in the late afternoon, they picked up the phone and left there unattended, I can hear the music in the shop with people giggling at the background. Waited on the phone for 5 minutes thought they will come back but they were not attending to the call. Called again in 15 minutes but phone can't get through. The worse customer experience ever had.
High end fashion and everyday sports footwear to apparel with a dedicated kids section too! Revamped family run business in the heart of Otahuhu! 😎👌
Even when busy, all staff try to find the time to help customers with what they need, 100/10 🙌
Thank you to the hard working team for their help even though you guys are so busy at the moment I can see all the mess all the careless customers are leaving you guys I really do feel for you guys sad to see how some people just throw the shoes on the ground even though there are signs everywhere clearly asking but then again I’m not surprised thanks again to the the staff really appreciate it don’t let the stupid customers get to you guys
Friendly helpful staff and some massive discounts resulting in some happy purchases.
Great service & range in this shop.
Philly was excellent & helpful.
I should have got the man's name too as he was also excellent.
Love the deal with 50% off your other pairs after the 1st pair.
I would fully recommend going to this store if you like converse as was a really great experience.
Walked away very happy 😊
Philly was excellent & helpful.
I should have got the man's name too as he was also excellent.
Love the deal with 50% off your other pairs after the 1st pair.
I would fully recommend going to this store if you like converse as was a really great experience.
Walked away very happy 😊
The multiple times I've shopped here have been pleasant experiences. Great shop for the variety of airforce 1s and slides. The girl at the counter was super friendly, especially to my kids, which is rare cuz in most places, staff don't even want to talk to kids. Would recommend this shop to others as service is quick and there's always a staff member nearby to offer assistance.
Good price and selection, fast shipping and good service.
Good selection and great staff, Kenzie was very helpful
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wheelchair accessible
I enjoy the converse brand
This outlet store is clean and tidy
easy to walk around and browse around
Not only the shoes there are also t-shirts bags caps accessories.
Also a section with clearance shoes I always seem to find a pair I like there.
They have a changing room
And I always get greeted with a smile from the staff 😀
wheelchair accessible
I enjoy the converse brand
This outlet store is clean and tidy
easy to walk around and browse around
Not only the shoes there are also t-shirts bags caps accessories.
Also a section with clearance shoes I always seem to find a pair I like there.
They have a changing room
And I always get greeted with a smile from the staff 😀
Love the shoes! Great communication! Thanks so much
Amazing service by Philipa. Very helpful and went above and beyond to make sure I could get the shoes I wanted even though I don’t live in Auckland. Way to make a Bride happy. Thank you
The staff is super friendly and helpful. I was greeted by every staff as soon as I stepped into the store. The lady who is in charge of women's clothes is awesome. She let me know the products that are on sale. There was the last pair of Tommy Hilfigerpants in the store which was on the mannequin. She helped me to get it 😂 Thank you so much guys.
The staff were super helpful and the shoes are lovely.
This shop has a great variety of skechers, sports shoes and I don't have to travel to Otahuhu for size15+ shoes. Excellent service too!
Nice and friendly team 🙂
Fantastic service everytime. Because of my foot size I need a more personalized experience to find shoes that will do the trick. The staff here understand that and are more than accomodating. Thank you!
My new favourite shoe store!! The only store in NZ (& beyond) that had the size I was looking for, happily held them for me, service when I got here was wonderful.
Fabulous selection, will definitely be returning!
Fabulous selection, will definitely be returning!
Nice place , interesting service just curious if shoes sold especially Timberlands are FAKE (Legit Timberlands are Made in Vietnam,China,Dominican Republic,Phillipians,Bangladesh)not trying to make waves with all the nice reviews but if you can let me know regarding this il change my review to 5 I would be pretty bummed wearing Fake gears sold at top dollar at your store ...
Really good customer service. The employee there was nice and was patient in helping me make the best choice for my new shoes.
Please put price tag properly
My rights to get 30% discount after the price tag,
Thanks God I checked my invoice after shopping and they refused to give me 30% discount afrter the tag, waste my 40 minutes i wanted to go back home as soon as I can cause my son taking medicine for autism and that system already used my discount coupon,
Worst experience,
Never recommended anyone ,
They don't accept their fault, they don't give you any service,
I advised to everyone please check invoice properly after the shopping 🛍
I wish I could take photo with invoice and their price tag so I can upload Here ,
If adidas company read my reviews please check your camera at manukau mall around 1.40pm to 2.40 pm
My rights to get 30% discount after the price tag,
Thanks God I checked my invoice after shopping and they refused to give me 30% discount afrter the tag, waste my 40 minutes i wanted to go back home as soon as I can cause my son taking medicine for autism and that system already used my discount coupon,
Worst experience,
Never recommended anyone ,
They don't accept their fault, they don't give you any service,
I advised to everyone please check invoice properly after the shopping 🛍
I wish I could take photo with invoice and their price tag so I can upload Here ,
If adidas company read my reviews please check your camera at manukau mall around 1.40pm to 2.40 pm
Love this store! Always getting great customer service from Rayner. She looks after myself and my family each time we go in esp helping hubby with Rugby gears. We stay in Takapuna but we will always drive down south to this Adidas store for great service. Thank you so much
Altogether awesome service from the staff, they’re very knkefgavke and welcome king. Have been here for shoes and clothing multiple times and have not had a bad experience and to be honest, I am sure I won’t have a bad experience anytime soon! The only reason I didn’t give a full five star rating is because they don’t stock football (soccer) kits / team gear here. Other than that, I really recommend!
Wide range of collection and the staff has a clear idea of all the products and very helpfull from the mkment we step into the store. Currently there is a sale going on
Great service. Service like it used to be at stores ie people help fit the shoes etc. I was very impressed by the range especially as my daughter has narrow feet that are hard to find shoes for
Have always looked after their customers witht the right intent and attitude. No wonder they do well in business. Will always buy from people whom still conduct their business with respect, courtesy and old fashioned GREAT CUSTOMER SERVICE
Great service, very efficient and helpful....good variety of sport shoes, to casual footwear, sandals and even school shoes and dress shoes that cater for big sizes. Went to get school shoes for my boy and ended up getting more items. Deff recommend this store.
Good customer service. Attentive and always helpful, also good prices.
Hi there i was just wondering if you have a store email. I am wanting to enquire to see if you have a certain shoe in stock (The SKU: 163284 - CT HEARTS LOW PURPLE - SZ: us.8m/us.10w.)
Thanks in Advance
Aroha
Thanks in Advance
Aroha
The staff are helpful, knowledgeable and empathic. Extremely willing to help and went that extra mile. Well done to both Kerry and amanda who I dealt with in the last week who both went that extra mile to help me. You have done an amazing job.
Exceptional customer service and all round very nice people. Very wide range of styles and brands at very affordable prices especially compared to other shoe stores. Would highly recommend to everyone in particular if you have big feet and struggling to find some good shoes
Friendly staff who will go the extra mile to provide quality customer service. Appreciate the island bloke who helped me with my dads birthday gift. Many thanks again!