Top Jewelry stores in Auburn Hills, United States

Emily (I hope I remembered her name right!) is as amazing , I have been dying to get myself a MK bag and a decent idea of what I wanted. Tho I wish they gave you a little more space to move around and look I know it’s a higher end item so they do need to keep an eye on people in the small space.

It was a good experience all in all, I got a beautiful crossbody bag and a matching wallet to die for.

My mom and I had such a lovely experience at this location. Mina was an awesome help to us. She was able to find our receipts searching their system by our email and we were able to swap out for something we really loved! Great deals for the holidays right now! GO CHECK IT OUT and ask for Mina!!! ❤️

God saw söme cööl wallets! Töns öf öther nice inventöry sölď here as well, shöes, bağs, cöats etc. The staff at this löcatiön höwever is the best the störe has tö öffer, very frienďly, nice, pröfessiönal & God frienďly. - God

I didn't buy anything here but it doesn't mean I don't want to..

Prices seem tricky but I love the purses. I didn’t like the customer service lady with the dark hair. I went to do an exchange on a purse and she gave me a hard time. Thank goodness the nice manager was there to help me with it.

I would give more stars if I could! I had the Pleasure of working with Erin she was friendly and very helpful.
I came in needing a gift for my boyfriend’s mom Erin went above and beyond for me. All the other employees have been amazing as well and talked to me and put in input and it was over all a great experience

Went to this store today and fully intended to buy a purse and wallet I seen online but wanted to see it in person first. However, they wouldn't even let me in the store.. told me I had to wait a few minutes so I patiently waited. And waited.. and waited.. I finally asked what am I waiting for and the associate told me she was waiting for a another associate to be available to help me.. I told her I didnt even need help, I know what I am there to look at .. and she said well we like to make sure our customers have a positive shopping experience.. Uhh so far it is NOT since you wont even let me in the store until you assign me a babysitter to hound me and pressure me.. thanks but no thanks.. Ill just give my business to Kate Spade and Coach since they dont treat me this way just trying to enter their store..

I didn't even enter the door when I was rudely interrupted by an associate (who looked of Asian descent) working at the door around 6:55 pm on 7/19/24. She did not ask me politely to wait in line, she just told me "You need to wait! There's a line behind you!" She had no need to try to call me out or try to embarrass me in front of other customers. Please train your associates to treat others with more respect. I wasn't even aware of the policy of waiting outside the door. This was completely uncalled for.

I had a poor experience with the outlet customer service from the website. They sent me the wrong size phone case, and said the rest were sold out when they were still selling them off the website! 🤦🏻‍♀️ Customer service wouldn’t even connect me to an outlet store after he told me that the stores may have a few left. I had to do the leg work to find a store. Found this one in Auburn Hills and spoke with Diana. Why have I been wasting my time with the website?!? She informed me that at the store you get a 30day return policy where everything on the site is final sale. She found the case I was looking for and then proceeded to wave the shipping cost bc of my troubles. There is a lot to be said for customer service in these days where everything is becoming automated. She sent me a link to purchase the item and she was so kind and very helpful. I will be now driving an hour out of my way just to receive this service! Diana was soooo kind and extremely helpful! Keep up the good work! 😉😘🤩

Awesome customer service. Been to Birch Run store and Great Lakes Crossing. Everybody genuinely nice and helpful. Bought 2 coats discounted for season. Lots of beautiful purses. So happy. Thanks!!!

Bought a purse for my mother for Christmas last year. The employees were nice and helpful. They had just the right type of purse she likes. You can have the one off the floor, or they usually have a new one available in the back. Prices are great for such a name brand, and the quality is still good. Great place for Christmas shopping.

My daughter went here to buy a bag. We had the best experience. Jeanine went above and beyond to make sure my daughter had the best service with a smile. She offered to find the bag my daughter picked out in the back so she'd have one that was untouched. I would go back and buy something from Jeanine anytime.

The staff was great and helpful, they went above and beyond to help me find what my girlfriend was looking for (she wasn’t there), they had great deals and I was able to pick up 3 items instead of one. Thank you ladies!

All of the employees were so helpful in finding me the perfect size bag for an amazing price. Highly recommend this store!

The Michael Kors outlet store was a pleasant experience. The store was kind of on the small side but the employees were very nice and helpful once they actually acknowledged me. I was in the store for 4 whole minutes before anyone bothered to say anything to me. It personally didn't affect me as it gave me time to look around unbothered but as a customer service manager myself, that is unacceptable.

They had a selection of purses, bags. luggage, wallets, masks, coats and other items to choose from. My wife was very happy with the luggage set I got for her. I'll be coming back.

I went there to pick up a watch for my wife. I didn't like the customer service much as the employees didn't really entertain me much maybe thinking I won't be buying anything. However, I bought the watch within 5 minutes and my wife loved it. Overall less Choice, but good one in the end. Didn't get a chance to checkout the rest of the store though.