Top Playgrounds in Beckenham, Australia

This is not my first time visiting this place but I believe it will be the last because of the lady who was supervising it. She was so grumpy all the time. Once we came she didn't allow what she said out side food (it was only a bag of chocolate and a box of biscut) it's ok if this is the rule but she was so rude!
Then she treated our kids badly as if they were the only kids in a very busy place.
In the end, when we were about to leave, we got our chocolate back, and my friend shared it with us next to the counter she impolitely asked us to leave and get the chocolate outside!
It was a very bad experience, we won't come back again.

What an absolute joke. My daughter had a birthday they attended today. The staff were grumpy and far from helpful. The parents paid for items and the staff hadn't even booked it in. Better to find another venue for the little ones.

Do not book a party here!
Paid a deposit for a party booking, extenuating circumstances meant we could not attend, party is 4 months away, no refund, no credit and a very rude lady on the end of the phone.
Add this to the horrible customer service at the venue, together with the venue being unclean and items not working.
We asked to pay for coins to use the gaming machines and were told 'no can do'.
All kids are required to wear socks, the flooring is super slippery, multiple kids falling over, stacking it and nothing done about it for years.
The old chinese man that works there (owner) was scrolling through photos of half naked women on his phone whilst sitting at the tables. Owners, staff and venue are disgusting.

Absolutely disappointed with this “play center”. Very dirty, all toys are so old and worn out, food is terrible and overpriced!!! The worst part that entrance fee is super high for this poor place

The Crocs play Centre is great for all ages . The only thing I would say is , it needs upgrading all the equipment is old and a bit tacky . The food there is quite pricey for what you get but Muffin break is a lot cheaper .

Kids love this place, plenty of playing areas with slides, bikes, castle, jumping castles.

Birthday celebration party room are awesome.

Food quality is also very good.

The management has to lift their game and hire more staff for public holiday and wet days as it was just unbelievable. The average waiting time for a coffee was 45-50 min. I won’t even mention the waiting time for a food?!!?
When I get changed 15% surcharge I would expect them to provide something in return…a proper service!
Not impressed at all.

Wednesday 10th January 2024:

Have bought my grandson here before previous with my friend and her son.

I have to say the staff are always friendly and smiling. 👍🏼
Now, the kart area was "out of order" so this meant some were left disappointed as they were looking forward to that.

Those parents who were busy sitting facing the opposite direction of where the children were playing, on their phones, not paying attention is alarming!!! 🙊

And those parents who also let their kids run around screaming at the tops of their voices is even more alarming. 😪
I can safely say that those unruly children were NOT of European or English/Australian origin on this day at this particular time.

That part is not on the owners but the participants Parents!!

With the admission price having gone up I think Crocs owners need to update and or upgrade.

P.s. I am hoping my hearing will return to normal tomorrow.