Top Pasta shops in Durban, South Africa

For me Panarottis is the elites of pizza, each franchise sets up to level up to that greatness. The service a little slow in the bluff branch but the food is served with a smile, fresh just as I ordered and I enjoyed my time overall.

Ordered spicy wings and it is extremely small. Not worth the price it is. Never ordering from here again.

Panarottis Bluff always serves the best pizza. Tonight, just after 7 p.m., I went there as usual. The service was great, but when I got home, I was highly disappointed. The pizza toppings were very weak, and the pizza was very soft and messy. I had to use a spoon to eat it because of how soft it was, as if it had been exposed to heavy rain. I am very disappointed; even the taste was not good. We were very hungry, but we couldn't manage to eat as usual.

So I ordered a plain cheese pizza and a chicken and cheese twister thing.....and I bit into it half way through and I found a bone in one of those twisters...... my first time and last time ever ordering from pannarottis Bluff again

Visited Panarottis today and was craving a margherita pizza. The pizza had so much of salt on it that it was completely inedible!
Because it’s so late, we can’t call and let anyone know.
I didn’t know salt was needed on pizza, but even after brushing the salt off (it was THAT much salt), it was still too salty to eat.
Extremely Disappointing.

However, I got a call from Panarottis the next day and they were very helpful in accommodating my issue. Was very impressed with their response to the issue.

I decided to give Panarottis on the Bluff a go and ordered pasta via the Mr. D app. According to the Mr. D app the order was accepted but after waiting over an hour and 45 minutes I get the message that my order could not be fulfilled. I've been waiting hungrily for an hour and 45 minutes. No explanation was given and the idiots at Mr. D lied when I queried the order saying that the driver has arrived, 45 minutes in, to collect my order so clearly, being a Sunday and doesn't look like anyone was in the mood to work, all the (for a lack of a better word) all the idiots involved didn't give two hoots about customer service and lied more than once. Why accept an order when you can't fulfill it. This restaurant is a no go, if they didn't get it right the first time they won't get it right on any following occasions.

Dropped my rating to 1 star after today. Phoned and ordered ahead. When we got there, they had given our pizza away to a MrD driver for another order! Had to wait for them to make the pizza then. Highly inconvenient. Would not recommend anyone calling in an order as it will not be ready anyways. Manager called to apologize and assure that this mistake will not happen to any customer in the future.

my mother and I went to Panarottis for a quick dessert. After waiting for quite some time, our waffle came to us in a mess on plate and closely represented dog food. The manager at that time, came to check on us. In which we told him, not only about the mess in our plates, but also that the waffles were raw. He was quick to take the order back and apologized profusely. After a few minutes wait, our order came back as seen below.

Absolutely impressed with the second plate. Our waitress wasn't to be seen around much, but the manager was always in line of sight.

Atmosphere was relaxed. Definitely would go back