Top T-shirt stores in Ottawa, Canada

If I remove these ink things that you guys decided to leave on because I need the outfit I just got for work and the ink ruins them, I’ll be expecting a full refund, as it’s literally your job to remove them when purchased. Learn to actually do your job or don’t work the easiest retail job ever.- actually I’ll be back tomorrow morning for a full refund as it’s an inconvenience to drive all that way for a mistake you guys made, when I don’t even live in the area, I’ll be taking my money elsewhere with people who actually care about the job they do.

This review is in regard to the St.Laurent shopping centre, Ottawa Ontario.
On December 26th, it had been a very overwhelming/busy day at the shopping centre (as to be expected). I decided to shop at Spencer to treat myself, after coming to a conclusion on the product I wanted to purchase I went to the cash.
The cashier appeared to be new, very respectful, and kept calm on a busy day. Unfortunately, a problem raised when I paid and the manager was called.
As the manager was assisting the cashier, they had said something in regards to the card; it was not working correctly.
As the manager was looking at the cash, they had said “the cards not working, is it a gift card?” I thought she was addressing me, so I replied, “it is a master Visa card.” The manager looked at me with a very rude expression and aggressively said “I’m not talking to you,” she rolled her eyes and continued to talk with the cashier.
Personally, I found this very disrespectful as she spoke to me as if I was a child. She did not apologize for the tone she carried, and or body language. Before I left I had asked for the managers name “Roxanne” I believe.
Overall, I understand this is a very stressful time for everyone. But, this does not excuse the manager to mistreat a returning customer. From here on, I will make people aware of what had occurred and recommend them to purchase products from another store.

Love the selection and styles available, but would recommend not requesting items to be ordered if they don't have it in stock. Ordered an Xmas sweater MID NOVEMBER! For the black Friday special as Christmas gift, was advised it would be about a week for the item to arrive. Went to the store a week later as I had not recieved a call and was advised it would be a arriving soon, but the other location must have forgotten to send it. On December 6th I called the head office, as you can't call the store directly and advised of the situation. Was transferred to the store where I inquired about the order, specifying what sweater it was, and details of the order and clarified it was an Xmas gift and I was concerned it would not arrive in time. I was advised that again that it was 'the other stores fault', and they would rush the order. Finally get a call the week of the 11th that the sweater had arrived, only to find out it was the wrong sweater... The attendant apologized for the mix up but assured us that the sweater would arrive before Xmas. It is now Dec 22nd, and the sweater has not arrived, and shows as 'Sold out' online. Upon going into the store they apologized (again) and we've had to compromise with selecting another sweater so that we would have a gift for the recipients. Horrible ordering practices and promises not kept. If it's not in the store, don't bother looking to get the item, just find something else.

I had an encounter with a red/purple hair clerk , i simply asked her a question about the gifts and gags they had & she proceeded to racially profile me & tell me to leave the store if i wasn’t going to buy anything & that the things in the store are self explanatory, i believe her name was roxanne or roxxi, i never had racial discrimination in my 10 years in Canada , i’m very traumatized by this event

maddie bennett was the sweetest! she grabbed me like three pairs of jeans and even checked online to see if they had my size! thank u so much

Great location to buy band t-shirts and other novelty items!

Lots of fitting rooms, helpful staff but not enough “long” or “tall” sizing in pants.

The store is a pot bigger than I expected, which is nice. I'm not sure what it was, but when I walked in, the woman who was working at the front of the store, anytime I seen her looking at me, she looks disgusted and would avoid be close me. Unfortunately, she was the only available sales associate to ask for help, but I couldn't bother with her.

This location has the best service in the area. I think they welcome every single person as they enter the store and someone was always offering to help at every turn. It felt genuine and not driven by commission incentives. I will always return to this location and also found my prefect pair of jean shorts that I'd been hunting for years for.

Went into this location yesterday, overall a fine experience. While nobody asked if we needed help (which I’m okay with), as I was walking out of the store, a lady who seemed to have some authority was telling one of the associates that whenever people are in the “pleasure” section, the associates must “hover” to ensure people are not stealing. This was unnerving to hear as a customer, whether I was shopping in the “pleasure” section or not. I would not want anybody hovering over me. This coaching method is far from okay and clearly some re-evaluation needs to be done.

I love this store. I can always find something great for my kids here. Lots of options, great discounts, too.

Tried a polo. Loved it. Went to pay. No one at the register. Waited for 4.5 minutes, no sign of anyone. So I left.

I shop with American Eagle quite a bit. First time every happened

The staff at this store are amazing! There are always so incredibly helpful and attentive. I went shopping there the other day and a young girl, Caitlin greeted me at the door. From the moment i stepped inside she was nothing but friendly and helpful. She heard what I was looking for and did her best to help me find it. When we couldn't find it, she was quick to offer alternatives.
I have never has such good service as I did with her! She was amazing.

Been to this location many times and always got decent service but today was better than ever. I believe her name was Kaylie. Super friendly, super helpful and assisted me several times. She was always there smiling and more than happy to help. Awesome customer service! Thank you so much!

Overall this is a great store with a wide variety merchandise whether it be for gifts or for personal purchases they have quite the selection ranging from sex toys, hats, tshirts, piercings, sunglasses, underwear board games, comiccon memorabilia and much more! I was really impressed with the customer service- the staff were very friendly and very helpful in identifying my needs and helping me find what I want. I would definitely recommend a visit. You're sure to find something that you like whether you planned to buy something or not.

Great selection of things to buy. It's all over the place. The staff is great. A welcome addition to the mall for sure. There are some risqué stuff there too so be careful if you bring kids to the store.