Top Medical clinics in Burnaby, Canada

I've had a very good experience with this clinic. The doctors are very competent, the receptionist are nice, and the times I've come in I've felt listened to, and that they have a genuine interest in my health. Great place!

Doctor Xingyang Huang is awful. He stood in the corner and clearly didn't care about my chronic knee pain. After a lot of negotiating, he said he would refer me to a specialist to have a look at it. I was already suspicious at the time and asked him if he was sure. In the following months I ended up finding a family doctor who actually referred me, still haven't heard a word back from Xingyang's "referral". Not sure why this guy is even in the medical profession when he clearly doesn't care about his patients.

The staff are so incredibly caring and understanding! They truly care about every animal that comes to them.

One Star is a little too much to give , i wish there was -1 star. Worst rude staff members and doctors. Never recommend any one to give them a visit. You guys should absolutely either educate your staff and doctors or just change to brand new well educated and respected staff.

I’m so sad to hear everyone’s experience. I was able to get a phone visit a month ago, and now need to find out about my lab results.

The website says they’re open only on the weekend these days,but I’ve been trying to call in during business hours (Saturday ) and nobody answers the phone.

I’ve been coming here for years and it’s been reliable. This last little while,they dropped the ball.

I had about 38 years of fabulous care from this clinic. My doctor was amazing. Unfortunately he has now retired and since then the care has dropped to below acceptable. Trying to get an appointment with the doctor that took his place is a 2 month wait. My daughter’s pharmacy tried 3 times to fax a prescription renewal to them and it has never been answered. She finally had her pharmacist agree to give her 5 days worth of the meds (as this was a necessary medication) until she could call the office in person and complain. This office has become a nightmare. Our new Dr that started in March is now leaving in November. I still haven’t been able to get an appointment!! If I could leave a ZERO review I would!!

I would give negative stars if I could. I strongly recommend AGAINST anyone from seeing Dr Xinyang Huang. My experience with him made me wonder why he even became a doctor.

He stood far away in the clinic room with his hands clasped tightly in front of him like he was protecting himself from me, as though I was some kind of biohazard. His body language and tone were immediately dismissive. Made no efforts to examine me but immediately started gaslight me by telling me that my symptoms couldn’t possibly be related to my injury and there’s no way I could be experiencing what I was experiencing.

Turns out I have a concussion - which he had dismissed despite now I have multiple confirmations from other doctors that I do.

Dr Huang needs to take a strong look at why he’s in the medical profession. All the other reviews here are accurate. He does not care about you as a patient and will just try to rush you out the door as quickly as possible without trying to help you at all. I will be looking into filing a formal complaint about his lack of care to the BC doctors board and others who have had terrible experiences where his dismissive attitude should do considering filing complaints as well.

I went to this clinic on Saturday I had a very swollen throat and trouble breathing the doctor didn’t seem too concerned about my health issues and gave me a swab and didn’t prescribe any medications he simply told me to take Advil which I had been doing with no better results hence why I came into the clinic. About 7 hours later I had to be rushed to Burnaby hospital as soon as I walked in they rushed me to the emergency room and gave me two IVs. I sat there for 6 hours and was prescribed t3s, antibiotics and a steroid. Now I can breathe and eat moderately better I thought that clinics were suppose to help the patient apposed to taking up space at the hospitals I think the doctor was at the end of his day and didn’t care about my health issues or my request for meds for my severe pain and swelling. I wish to file a complaint on my visit as my was a very serious matter involving my breathing.

I am disappointed with the stuff cause they do not their jobs.
In special for refills to fax to the pharmacy.
Here is it - Dr. Gordon went since March out of her doctor lease and she didn't know that all the meds she signed for are know not refilling no more.
So I had for 4 days two of meds missing because of that.
The fact is the pharmacy did a great job, But the stuff in the office didn't do their job at all!
I had to go their to show then the copies of the pharmacy and she lies in my face that she did yesterday!
I had known that cause of the talks I had with pharmacy !
In the end she faxed it again and I am asked for the copy from her.
The fact that this same thing happened all the time for refills.
I considering to change Doctor soon!

I do not usually post or review anything, but my experience with Dr. Xinyang Huang was unpleasant and somewhat stressful. He does not seem to care about a patient, rude, and very cocky. I was in pain and walked away with no help at all. The whole appointment lasted for about 3 minutes maximum. He might be knowledgeable at what he does, but he does not seem to shine when it comes to communicating with people. Maybe it will take years for him to become more comfortable and patient with his patients, but I would advice other patients to avoid seeing him at all costs. Thanks to the front staff for accommodating tho.

I'm surprised this place has such a low rating! I've been going here for a couple years and I've never once had a bad experience or been treated rudely. You have to be early to get in due to there client limits but as long as you call before 8am, you will get in. The doctors have always been really helpful and always follow up afterwards. You just have to be upfront about what you would like them to do and they will provide it. They even got me in during the evening in the urgent care when they were booked up one time. They obviously have limits as a walk in but if you need general testing there good for referrals and check ups!

Dr. Laura Gordon is a very caring and loyal doctor. I have been dealing with the same health issue for almost a year and she has been with me every step of the way, always advocating for me. The team has been wonderful as well. Thanks! :)

I was a patient of Dr Holman for 30 years. When she retired we were told no problem, the replacement Dr Gordon was going to take over the practice and things would continue on. Low and behold come August we were sent a letter being kicked out of her practice. She is focusing on specific groups IE: Seniors, I guess where the $$ is at. Not that the receptionists at this place have been any good for a very long time anyway, always rude and condescending like they have better things to do with their time other than take your call. Not only were we "kicked out" of her practice we were told there would be some ridiculous fee to obtain our files. Now, had we chosen to leave the practice, fine I understand, but when you kick patients out, then that is on you. Thankfully we were lucky enough to secure a new physician that actually cares about all of her patients regardless of age. I would give this Dr Gordon zero stars if it were an option. Clearly the only thing she cares about is $$$.

I have been a patient at this clinic for 25 years under the care of Dr. Holman who was amazing. Unfortunately Dr. Holman retired and her replacement Dr. Laura Gordon seemed quite nice and I was excited about building a new relationship.
This summer I have received a letter from Dr Gordon indicating that she wanted to focus on seniors and that my family and I would have to find a new home doctor in 2 months. This was so sudden!! The worst part is if we want to obtain our medical records we would have to pay to get them from medrecords - the cost ranging from $37.50 to $85.95 per record for our family this cost would be $150 to $343.80 just so that our medical records can be transferred over to the next physician if we are ever able to get one! I’ve never requested to leave the clinic and to put the cost of medical records retrieval or transfer on the patient is not acceptable.
I’ve been diagnosed with breast cancer and need to have a home doctor to assist with the care and coordination. I’m utterly disappointed and very upset that the clinic and Dr. Gordon would not offer any alternatives or review case by case being “discarded” due to my family’s age is not acceptable. I’m appalled at the way in which we were treated.

Dr. Kayleigh Da is a FANTASTIC GP. She is efficient yet empathetic and did not make me feel rushed at all, even though we had many things to cover on our initial visit. She has excellent bedside manners. As someone who also works in healthcare, I was extremely impressed with the thoroughness of her assessments. She stays up to date with current health guidelines, which is very important to me. She is also now the GP of my newborn daughter and I have to say that I was really impressed by how well she interacted with her! She keeps the patient at the centre of her care and I could not ask for a better GP.
The phone lines to the clinic are having issues so it is best to book appointments online instead. All the staff are pleasant in the clinic as well, which is a bonus.

I would prefer giving no star.
I went in with a work place injury, and was turned away as I had an Alberta health care number. They refused to examine the major bruising and swelling that was rapidly increasing unless I agreed to pay. The injury occurred within the hour.
I have never in my life have a medical professional choose money over their practice. I offered all my work place information, and this was still not good enough for me to recieve medical attention.
I really hope the doctors and staff learn compassion and develop and will to help patients.
Oh to mention there was not another patient in the waiting room, or in the exam room, the doctor was hiding in their office.

UPDATE: I FOUND ANOTHER CLINIC DOWN THE ROAD(Kwantlen Medical Clinic) ALL THEY HAD TO DO WAS SIMPLY MAKE A PHONE CALL TO VERIFY MY ALBERTA HEALTH CARE AND I AM IN TO SEE THE DOCTOR FOR MY WORK PLACE INJURY!