Kingsway Medical Clinic

Dr’s are good, but all the receptionist staff are horrible. They have no idea what they are doing. They never answer the phone. They are extremely rude. They should not be working there.

Nothing but good things to say about Dr Johnny su. He is a very well mannered soft spoken doctor who has always helped us with all our medical needs. We are glad to have Dr. Su as our family doctor over the years. He will always take our considerations and listen well. Thank you for your service to the improvement of community health.

Worst doctor in the hole Vancouver area!
Avoid if you can.
No medical advise at all!
Small issues, send you antibiotics, big issues, send you to specialist. Simple, anyone can do this job.
They can tell you things verbally, but cannot make it in writing, also not allow to record. Jokes on Canadian medical system, and pathetic for people like me who have no choice but stay with them, guess what no other places take new patients.

Family doctor is awesome but it’s extremely hard to make appointment there. Many times I had to call repeatedly for a few hours before I could get through. Once a specialist assistant had to approached me to contact the clinic to get information because they were not successful in calling them! The clinic should upgrade their phone system or clinic support resource, or to provide an online appointment booking system. It’s just ridiculous that patient has to visit their clinic to make appointment.

Doctors are great but receptionist is bad. They never answer the phone. You never can call them to get an appointment. Really would rate the receptionists 0 / 5 if I could. Dr Wong should really consider getting new front desk staff.

Dr. Afshar has been one of the loveliest and most caring GP's I have ever had treat me. She is up to date on my chart and information when I see her, remembers details from our last visit, and has thought about my concerns outside of clinic and has new ideas when I see her next. Her approach is research guided and she provides suggestions, but never makes you feel like she is dictating. I have really enjoyed the clinic and being under her care.

Not sure why this clinic has such low ratings. Dr. Johnny Su has been our family doctor for around two years now and we are extremely happy with our choice as he always listens to us and is very sympathetic to our concerns. He has successfully addressed and treated various our family's health issues over the years we've been seeing him. Front desk is always efficient and professional as well. Overall highly recommend this clinic.