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Reviews
Never had a bad experience but today came here after my overnight shift to workout and waited for about 15 minutes and no one even came to open the gym saw a lot of people leave frustrated and best believe I was one of them.
Zero cell service, which I understand is not their fault. However, WiFi never works. Maybe worked once in last 3 years. You have to download songs to your phone to even listen to music. I only come here when I have to. It’s a black hole
This is going to be a nightmare once that day care center opens up next door. it's already horrible for parking certain hours of the day. If it wasn't for that and the fact there's only one cross cable machine, I'd give it 5 stars. Definitely clean and I love that there are 4 squat racks. I just wish they would take the screens off the treadmills. They don't work and you have a nice view of outdoors.
I used to go to a different gym on the island (Hint: it's named after a city in California) and if you read it's reviews (just look up any of their three locations), you'll know why I'm now in search of a new gym.
Can't say for any other locations but this Tottenville location is smaller than I thought but at the same time, it's super clean and the staff who signed me up was super chill (Started with a V).
I not only value how clean this location is but the other gym goers are very respectable about the equipment. Weights are racked where there need to be and everyone keep to themselves for the most part. Great gym. Can't wait for future visits.
Can't say for any other locations but this Tottenville location is smaller than I thought but at the same time, it's super clean and the staff who signed me up was super chill (Started with a V).
I not only value how clean this location is but the other gym goers are very respectable about the equipment. Weights are racked where there need to be and everyone keep to themselves for the most part. Great gym. Can't wait for future visits.
This gym is very well kept and organized. Everything is clean and up to date. The front desk and rest of staff is very attentive and helps with anything needed. Been going here for years and never had any complaints. Also cant forget they make the best protein shakes
I seriously love this gym started 2 months ago and it has been nothing but the best for me . Almost lost 20 pounds . Also thanks to Vinny he is such amazing worker and person who
Motivate you to do better and pushes you . Always has good tips as . The boy in the morning @430 short guy lol he sweet to always . I feel very comfortable in the gym. Just have a suggestion. Can we remove the bicycle up stairs and put 1 treadmill upstairs because you have alllll the bikes upstairs you don’t need a random bike so would be awesome for a treadmill upstairs would appreciate that 2000000% Ty to who ever reads but loving this gym keeps me
Going .
Motivate you to do better and pushes you . Always has good tips as . The boy in the morning @430 short guy lol he sweet to always . I feel very comfortable in the gym. Just have a suggestion. Can we remove the bicycle up stairs and put 1 treadmill upstairs because you have alllll the bikes upstairs you don’t need a random bike so would be awesome for a treadmill upstairs would appreciate that 2000000% Ty to who ever reads but loving this gym keeps me
Going .
Very nice gym. Friendly staff. Good equipment. Not too crowded. Definitely recommended.
If you like training, this is the place for you.
It’s clean, the equipment is good, And they have excellent staff. What I like the most is that it opens at 4 am. Come on by and check it out.
It’s clean, the equipment is good, And they have excellent staff. What I like the most is that it opens at 4 am. Come on by and check it out.
Great place to lift, staff is friendly, owner makes sure equipment is always working properly. The other members there are generally pretty friendly and it makes for a pleasant workout experience. The place is one of the smaller retros but it has everything you need to get a good lift every day. The place definitely has a more mature feel to it, but it’s easy to feel comfortable and have fun while getting your lift in. Definitely recommend.
Awesome gym. Has everything you need and I like it better than Hylan. Staff and members are great too.
It's been a few years since I've done my last review, so I figured I'd update it. This gym has become a second home to me but it's not without faults.
The morning front desk staff are always great and friendly. The community of early morning regulars is also amazing. They're incredibly motivating, and the camaraderie is pretty awesome. Whether I need a spotter, some workout advice, or just a chat, I can always count on them. The sense of belonging and shared fitness goals here is truly special.
However, there are a couple of areas where I think this Retro could improve. First, the absence of a hack squat machine is a noticeable and inexcusable gap, especially when comparing it to other gyms on Staten Island. Adding one would be a significant improvement. I've been to about 5 other gyms on Staten Island in the past few years, and ALL of them have a hack squat machine, aside from this gym. Please get one as soon as possible. It's an essential gym machine. Additionally, the middle greenspace area tends to get overcrowded with random equipment, making it challenging for multiple people to use it effectively. A bit of reorganization in this space could make it more versatile and appealing.
On a somewhat frustrating note that's not the gym's fault, some members still don't re-rack their weights. This is a simple act of respect for the gym and fellow members, and I hope more people will take this to heart. I've also had to come during lunch hours and the gym becomes extremely crowded and sometimes the younger kids that come at that time spend their workout time texting rather than actually doing their workout and end up hogging gym equipment. Again, have more respect for fellow gym members.
They offer daily classes throughout the week, but you need to follow their social media accounts or check out the signs within the gym to see what and when.
This Retro has a lot going for it, with friendly morning staff, a motivating morning community, and good equipment maintenance. Some room for improvement exists, particularly in adding a hack squat machine and reorganizing the middle greenspace. This Retro has become more than just a gym for me; it's a place I look forward to visiting every day.
The morning front desk staff are always great and friendly. The community of early morning regulars is also amazing. They're incredibly motivating, and the camaraderie is pretty awesome. Whether I need a spotter, some workout advice, or just a chat, I can always count on them. The sense of belonging and shared fitness goals here is truly special.
However, there are a couple of areas where I think this Retro could improve. First, the absence of a hack squat machine is a noticeable and inexcusable gap, especially when comparing it to other gyms on Staten Island. Adding one would be a significant improvement. I've been to about 5 other gyms on Staten Island in the past few years, and ALL of them have a hack squat machine, aside from this gym. Please get one as soon as possible. It's an essential gym machine. Additionally, the middle greenspace area tends to get overcrowded with random equipment, making it challenging for multiple people to use it effectively. A bit of reorganization in this space could make it more versatile and appealing.
On a somewhat frustrating note that's not the gym's fault, some members still don't re-rack their weights. This is a simple act of respect for the gym and fellow members, and I hope more people will take this to heart. I've also had to come during lunch hours and the gym becomes extremely crowded and sometimes the younger kids that come at that time spend their workout time texting rather than actually doing their workout and end up hogging gym equipment. Again, have more respect for fellow gym members.
They offer daily classes throughout the week, but you need to follow their social media accounts or check out the signs within the gym to see what and when.
This Retro has a lot going for it, with friendly morning staff, a motivating morning community, and good equipment maintenance. Some room for improvement exists, particularly in adding a hack squat machine and reorganizing the middle greenspace. This Retro has become more than just a gym for me; it's a place I look forward to visiting every day.
I love this gym , I would like more exercise equipment, example smith machine:)) all the staff are friendly!!!
There is an old lady that has classes with all elderly people. She yelled at me and was very rude and disrespectful. She was making faces at me while walking out. This lady completely ruined my morning workout and I’m completely disgusted. I recommend staying away from her to save your sanity.
and no I’m not sure of her name.
and no I’m not sure of her name.
One of the worst locations you can sign up for. It is dirty and most of the equipment is old and partially not working. When I wanted to cancel rep stated that I can cancel at any time before my next payment. Once I cancelled 2 weeks later rep told me that they will charge me for another month either or because I canceled less then 7 days before the next payment. I will never be back and Ill make sure nobody from my friends or family will sign for your membership either. Bogus customer oriented business, stay away.
Retro fitness of tottenville has the best staff and they work together in an orderly manner. I would reccomend this gym to anyone and the people who work out there are very nice and well mannered. However, there are always a few that think they are tough guys/women and act out when they are completely wrong! Also I love the FEMALE manager Sarah, she is very organized and sweet and prioritizes her customers to provide the best customer satisfaction possible! P.S if you are going to cause a scene about holding your jacket when there are locker rooms that are used for that, go find another gym respectfully. To that man who was acting out, you ruined my workout. Thank you retro for all that you do
the gym facility itself was nice . However, the customer service I received from the staff was not up to par. It's unfortunate that they were rude and unaccommodating towards me, which is unacceptable behavior from any establishment.
As a customer, you should always feel respected and valued, and it's unfortunate that i did not receive that level of service at Retro Fitness. It's concerning that the female manager did not make any effort to provide excellent customer satisfaction. It's the manager's job to ensure that customers are being treated well and that any issues are being addressed promptly.
Based on my experience, it's difficult to recommend Retro Fitness on Veterans Rd. to anyone looking for a gym with good customer service. While the gym itself may be nice, the staff's behavior towards me was unacceptable and disappointing. It's important for businesses to prioritize their customers and provide a positive experience, and unfortunately, this gym did not meet that expectation.
As a customer, you should always feel respected and valued, and it's unfortunate that i did not receive that level of service at Retro Fitness. It's concerning that the female manager did not make any effort to provide excellent customer satisfaction. It's the manager's job to ensure that customers are being treated well and that any issues are being addressed promptly.
Based on my experience, it's difficult to recommend Retro Fitness on Veterans Rd. to anyone looking for a gym with good customer service. While the gym itself may be nice, the staff's behavior towards me was unacceptable and disappointing. It's important for businesses to prioritize their customers and provide a positive experience, and unfortunately, this gym did not meet that expectation.