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Top Car dealers in Gainesville, United States

Top Rated Car dealers in Gainesville

Top Reviewed Car dealers in Gainesville

Reviews

They were very helpful!!! Got us in a car same day in under 2 hours. Helpful nice cars reasonable. David the sales manager is awesome makes the buying process so easy and Samantha who finished closing with us was so awesome and knowledgeable. Very good energy wonderful personality. Thank you fir all your wonderful help ❤️
We are overly excited! Big ups to Samantha for helping us get approved with my wife’s dream car! You guys rock thank you to Jose also big ups to you two the very BEST made us feel very welcomed. Definitely worth it! HIGHLY RECOMMEND!!!
I would say overall I had a great experience. The folks are very helpful and always answered my questions with very knowledgeable information about the company and the protocols. There is peace of mind in knowing they will help w repairs up to a month after the vehicle purchase..The only reason there are 4 and not 5 stars is I had to initiate repairs immediately after purchase. But 90% were covered with the 30 day insurance. I also understand this can be common and overlooked when purchasing used vehicles..I am very pleased with my purchase and the drive time staff. .
Kristy Hunt
at 2024 Aug 19
Kristy Hunt
at 2024 Aug 19
We purchased our daughter her first car here today Jose was amazing with explaining and taking care of us definitely will use them for any other car purchases
SAMANTHA was FRIENDLY and knowledgeable. I'm so happy she was my sales Agent. She listened to what I wanted and delivered.

Thanks SAMANTHA for making this experience better than I could imagine
Gail Hooper
at 2024 Aug 15
Gail Hooper
at 2024 Aug 15
Samantha was absolutely amazing. She was patient and kind and worked with me with my budget. I left with a better vehicle than I thought I would at an amazing price. I highly recommend Drive time in Gainesville Florida.
We pay for extra service, I think they call it premium. Well, that does nothing for you. We still wait a Hella time to get the car back. Really need to ask them to their face how much money do you have to spend to be given good service. Don't have time??? Don't schedule the appointment. I should not have to hound you at 3pm to get a car that had an 8:30am appointment.
Due to our circumstances Jose and Samantha went head over hills to make sure that we left with a great SUV big enough for our family. We appreciate everything they did for us and how patient they have been. It’s been a long journey but we don’t have any intentions on leaving. Thank you all for your help into making our transportation situation for our big family more comfortable.
Paul West has been a personal friend of my families for over 30 years. I've bought 3 cars from him over the years and have been mostly satisfied. However I purchased a car there 6 months ago. I got a flat tire and found out the spare tire for the car is not on the correct rim for my car. I called to get the situation corrected, and the only help offered was where to get a cheap spare tire. So much for christian values.
Very nice service advisors. Busy, but no wait to drop off.
Amy Reagan
at 2024 Mar 14
Amy Reagan
at 2024 Mar 14
Jose is the best. He made this whole experience amazing and got me into the car that I wanted. Will definitely recommend him to everyone.
Thank you Paul West staff! We couldn't be happier leaving with our van today. Y'all are the best! No pressure to buy and all questions answered! They get new inventory often check them out! Highly recommend
My car was recalled due to a glitch in the design, my visit to the Dealer was to have the problem fixed. They are wanting for the part so my issue is not yet fully resolved.
I love this place! Seamkess from in to out! Fast, clean, professional, and friendly. The wait was minimal for my oil change and check-up on my Ford. Clean bathroom and hot coffee or water while you wait in comfy chairs with a TV or a media room with more comfy chairs, counters for your laptop, and charge ports. These guys do it right!
Great service! I love the convenience of being able to check in for my appt through my phone and also getting updates on my service recommendations via a link sent to my phone. Cody was the best he kept me informed on potential issues with my service.
10 out of 10 HIGHLY RECOMMEND!!!! They work with you, make you feel like family while you’re there, and just all around good honest people! There aren’t enough words to describe the value and respect I hold for Phil and the team. Everyone from sales to financing were out of this world helpful! Definitely doing business with them again!
Paul West Used Cars how to sum them up. THE BEST! They are straight forward about pricing. They work with you and ot helps build your credit. I paid off one vehicle with Paul West before working on paying off my second one. Mr. Phil and the great team at Paul West are the greatest. I only trust this car company.
Service Dept. is always on spot. If you ever have a question about warranty, or work that has or is going to be done, Donna runs the service department in a very efficient manner. Service personnel are always conscientious. Ty Greg Huddas
Best car sales team I have ever met. They were even cooperative with each other instead of exclusionary and competitive. Their finance department is their Achilles tendon. No pressure sales and fast our the door sales. They even delivered the car when I couldn't pick it up. I loved my salesperson, his very knowledgeable amazing teammate, and the manager even. You can't say that about other dealerships! Very happy and highly recommend them!
followthefez
at 2019 Oct 11
followthefez
at 2019 Oct 11
Just bought our family a new Expedition and we couldnt be more pleased! Staff was super friendly , while doing paperwork a staff member came out and shined it like a new penny which was completely unexpected due to it already being shiny! Took a photo of us with it for the dealership , and they made us a great deal. Very happy and highly reccomend!
Kara Winslow
at 2019 May 07
Kara Winslow
at 2019 May 07
Working with Phil and everyone over at Paul West was a fantastic experience. They were great about finding me the perfect car and made selling my car to them easy during the buying process. They clearly take great pride in selling reliable used cars to their clients and make sure everyone they work with is taken care of like family. Thank you for all that you did to make my experience so positive. I’ll refer you to all my friends for their car buying and selling needs.
I bought a certified used car from them two and a half years ago. It was a fight to get the extra set of keys. They still have not fixed the crack in my windshield that they promised they would. In fact they even lied and said they did it. The service department seems okay. It came with free oil changes for 2 years which was nice. But the service department also tries to cut corners. They say they do a lot of inspecting and you can see your car in the service department from the waiting room. They don't do everything they say they're going to do. For instance free tire rotation, turn signals and light inspections, tire inflation, filling all fluids. I have never been very happy with them. If the oil changes were not free I would go someplace else.
Chuck Cason
at 2017 Apr 03
Chuck Cason
at 2017 Apr 03
Phil and Chris are amazing! I have purchased 2 vehicles from Paul West and look forward to buying again. This is like no other dealership I have ever dealt with. They provide a necessary service to the community providing great vehicles at competitive prices. They will not put a car on their lot until they know it is in proper working order. Way to go guys and look forward to many years of business with you all.
If you're looking for a vehicle, this is the place to go! Never have I felt so welcomed at any dealership as I do here! Truly the best experience I have ever had. Phillip treated my family and I like family! The entire process from seamless from the beginning to end. Phillip and Paul definitely went far and beyond to help us, and I'm positive they treat everyone the same ! This is the first of many vehicles we will purchase from Paul West Used Cars specifically due to the family atmosphere, and the quality of their vehicles! Thank you Phil, you were a blessing to us! Worth more than 5 stars!