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Top Medical laboratorys in Staten Island, United States
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Reviews
Worst service the lady in front disk doesn’t like her job at all. Very rude
It's a great place and two ladies are very nice they speaking very well
Making an appointment with this office is fake. You still have to wait. The waiting period time from your an appointment of is more than 45 minutes. They are very rude in this office and disrespectful giving you a warning there’s multiple labs on Staten Island stay away if I could give the zero stars and 10 more reviews, I will.
Unprofessional Conduct and Disregard for Patient Well-being
I recently had a scheduled appointment at the Labcorp facility for blood tests prescribed by my doctor. Despite checking in 30 minutes early via the self-service kiosk around 1:30 pm, I did not receive the confirmation text for my blood specimen collection.
Concerned, I called the facility at 2:30 pm and spoke with a clerk named Mauly. She advised me to come inside before their 3 pm closing time. However, upon entering, I was shocked to witness Mauly prioritizing walk-in patients who arrived after me, despite having no appointments.
Adding to my frustration, despite being aware that I had been fasting for 12 hours before my appointment and was feeling weakened, Mauly kept me waiting for an extended period and callously ignored my scheduled appointment.
When I questioned this discrepancy, Mauly not only disregarded my concerns but also displayed disrespectful behavior. Despite my patient explanation, she not only ignored my appointment but also began taking in walk-ins who hadn't made any prior arrangements.
Things escalated when I requested Mauly's name for accountability purposes. Shockingly, she refused to provide her real name and abruptly canceled my appointment. This entire ordeal was not only unprofessional but left me feeling disrespected and undervalued as a patient.
I strongly urge potential visitors to this Labcorp facility to be cautious of their appointment system and the treatment they might receive, particularly from Mauly. Such behavior is unacceptable in a healthcare setting, and my hope is that this feedback prompts necessary changes to ensure a more respectful and organized patient experience.
I recently had a scheduled appointment at the Labcorp facility for blood tests prescribed by my doctor. Despite checking in 30 minutes early via the self-service kiosk around 1:30 pm, I did not receive the confirmation text for my blood specimen collection.
Concerned, I called the facility at 2:30 pm and spoke with a clerk named Mauly. She advised me to come inside before their 3 pm closing time. However, upon entering, I was shocked to witness Mauly prioritizing walk-in patients who arrived after me, despite having no appointments.
Adding to my frustration, despite being aware that I had been fasting for 12 hours before my appointment and was feeling weakened, Mauly kept me waiting for an extended period and callously ignored my scheduled appointment.
When I questioned this discrepancy, Mauly not only disregarded my concerns but also displayed disrespectful behavior. Despite my patient explanation, she not only ignored my appointment but also began taking in walk-ins who hadn't made any prior arrangements.
Things escalated when I requested Mauly's name for accountability purposes. Shockingly, she refused to provide her real name and abruptly canceled my appointment. This entire ordeal was not only unprofessional but left me feeling disrespected and undervalued as a patient.
I strongly urge potential visitors to this Labcorp facility to be cautious of their appointment system and the treatment they might receive, particularly from Mauly. Such behavior is unacceptable in a healthcare setting, and my hope is that this feedback prompts necessary changes to ensure a more respectful and organized patient experience.
Quick, efficient and customer-friendly. Came there at 7 am, left at 7:12, got results the next day.
Try to get there as early as possible - they open at 7 am. It gets crowded later in the day. Also, after 8 am they require a scheduled appointment.
Try to get there as early as possible - they open at 7 am. It gets crowded later in the day. Also, after 8 am they require a scheduled appointment.
Staff is non Professional, was calling from last two days no one picking phone to fix appointment. There were only two person including me in waiting room it took them more than 30 min to call , other person was complaining he is waiting for more than 1 hour.
They are the worst lab in whole United state. They always short staff only one person handling 20 patients and some it’s takes 2 hour to just give blood test with appointment. Never coming here again I have tested them multiple time everytime same problem.
Absolutely love going here. Everyone is so kind. I’m afraid needles and have small deep veins. They are compassionate to my fear and they always get the vein on the first try.