Local Guides World

Natalie Avent

1 reviews on 1 places
The Kensington Arms
2023 Jun 14
We were highly disappointed by our experience here. We took our family for a Sunday lunch, having read all the wonderful reviews, and it sadly did not meet our expectations at all. The food was lukewarm, barely any gravy. My sister actually asked for more gravy and it never arrived. My husbands meat was actually cold. And the portions were tiny, like they had run out or something. I'm not the sort of person who likes a huge roast dinner but this was the smallest one I've ever been served and we go out for Sunday lunch a lot. To top it all off, we'd paid a £60 deposit when we booked, which we'd sort of forgotten about, turns out the staff had too as they charged us the full amount, thankfully we realised as we were about to drive off and went back in. The funny thing is they weren't even remotely surprised about this, nor did they apologise, just got the card machine and issued the refund. We definitely won't be going back.