Local Guides World
Marlena Czuprynska
2 reviews on 1 places
Absolutely ridiculous behaviour from the assistant at the customer service ( checkout at the entrance) today in Tesco in Golden Island around 12am.
I've never met more unpleasant, difficult and awkward person that works with customer.
I did not have my club card with me and I've asked if my phone number would be enough to transit the card details, she said no, I understand. Next I asked if I can sign up for new one she also said no. I decided to leave and see if I have card in the car. I've met a friend outside Tesco and she said I could use her club card. This assistant said its against the law and policies!!!! My friend said ok I'll buy it and I'll use my club card in that case, assistant threatened that she HAS TO WARN the other cashiers and she can't let us buy those items!!! We ignored her and just did the transaction, she came back and tried to explain herself but at this point she crossed the line I told her we no longer need her assistance. She treated us as some criminals. Absolutely disgraceful behaviour. Won't be coming back unless hear some apologies.
I've never met more unpleasant, difficult and awkward person that works with customer.
I did not have my club card with me and I've asked if my phone number would be enough to transit the card details, she said no, I understand. Next I asked if I can sign up for new one she also said no. I decided to leave and see if I have card in the car. I've met a friend outside Tesco and she said I could use her club card. This assistant said its against the law and policies!!!! My friend said ok I'll buy it and I'll use my club card in that case, assistant threatened that she HAS TO WARN the other cashiers and she can't let us buy those items!!! We ignored her and just did the transaction, she came back and tried to explain herself but at this point she crossed the line I told her we no longer need her assistance. She treated us as some criminals. Absolutely disgraceful behaviour. Won't be coming back unless hear some apologies.
Very poor problem solving by managment in Athlone store.
Also one of the sales assistants werent too polite , when i was approaching till his till was still open ,when i came close he told me it was closed...he did not look busy at all. I generally shop in this store but some staff could be more helpful. Im a regular customer.
Also one of the sales assistants werent too polite , when i was approaching till his till was still open ,when i came close he told me it was closed...he did not look busy at all. I generally shop in this store but some staff could be more helpful. Im a regular customer.