Queen Stokes

In the past I had great experiences with this facility, but not lately. They have a very ineffective check in system due to Covid. You have to call in to check in before they let you into the building, but the line is usually busy and you’re on hold for 15 minutes or more before anyone answers for you to check in. They have someone at the door checking temperatures, so why not be able to check in at that time? It has many people late for their appointments, even through they arrived early, and late for anything they had scheduled after.