Children's Clinic - Hattiesburg Clinic

we love dr naylor. she always listens to our concerns and goes above and beyond to fill our needs and do what she feels best. definitely recommend her!

MONEY first before CHILD’s WELFARE, a newborn baby already there… but what did you do??? REFUSE to be checked. Why schedule the baby… and disregard at the appointment day. SO NEVER AGAIN. besides, we don’t really want the way your nurses slam the door everytime they call patients…, newborn baby getting nervous while asleep. INCONSIDERATE in every aspect. Hope this will be a WAKE UP call.

We love the doctors here, but do not fall for the “walk-in” clinic. It’s not what you think. I called at 8am to try and get an appt this morning and they said the earliest appt slot they had was 2pm. I said “is there any way we can be seen faster?” and the woman said they do walk-ins beginning at 10am but we could get there at 9:45. I get there at 9:45 and they give me a number. They call my number and I get to the counter expecting to be seen and she said “the earliest time I have is 2pm”. So I took a number, waited in a lobby full of sick babies to be called… only to be scheduled an appt. I could have kept my baby at home instead of getting him out in the cold around other sick babies and gotten the same exact service and time slot. So just fyi to new parents to this clinic. - Again, the doctors are wonderful and so caring. This is not meant to be a negative reflection of the type of care you’ll receive once you are seen. But don’t expect the “walk-in” clinic to be what you’re used to. Just get the appt scheduled over the phone and keep your baby safe at home.

In the past I had great experiences with this facility, but not lately. They have a very ineffective check in system due to Covid. You have to call in to check in before they let you into the building, but the line is usually busy and you’re on hold for 15 minutes or more before anyone answers for you to check in. They have someone at the door checking temperatures, so why not be able to check in at that time? It has many people late for their appointments, even through they arrived early, and late for anything they had scheduled after.

I have a 6-month granddaughter, and I have had the opportunity to go to all of her doctor visits since birth. I would recommend Dr. Dillon to anybody. She is very knowledgeable, caring, and has great bedside manners. I have witness Dr. Dillon getting on her knees when we held my granddaughter to talk to her or check her. She never rushes us and allows us to ask as many questions necessary. On visits when Dr. Dillon was off and we saw other physicians they were very friendly. We could not ask for better Doctors, knowledgeable nurses and the staff up front to be so welcoming and friendly.

My children come here to see their Pediatricians and get vaccinations, referrals, medicines, diagnoses, and so forth. However, this particular day, I took my sister and nephew to get his 2nd set of vaccinations, as he will be 6 months old on the 12th of September 2020. Because of certain circumstances due to the Covid19 Pandemic, only the patient and guardian are allowed inside the building. My daughter is 15, and my son is 10, and they have both been seeing Dr. Susan Robbins, MD for 10 and 15 years now, and we have pretty much always had very nice visits. As the city of Hattiesburg has increased in population and businesses, The Children's Clinic has moved to a brand new bigger and nicer building at this fairly new location. I highly recommend this office to any parent/guardian/caretaker. The staff are extremely knowledgeable, and the environment inside is very cozy and comfortable. Most importantly, they have one side of the building for sick patients and another side for well patients. Although the waiting areas are currently closed to help prevent the spread of the CoVid19 Virus, once everything is back to normal, this is an amazing place to bring children under 18 years of age for any medical issues! 😷🤒🤮🤧👩‍⚕️🤱💁‍♀️💖🥼🥽👓⛑🧸🧩🏥🚑⭐🧮💉💊🔬🧬🧫🧪🧴⚕🇺🇸🤓

This clinic has been great so far! The wait is never too long and they are great about sending out reminders. We have never met a nurse that was not super helpful and professional. And our doctor, Dr Harvey, is wonderful. She is great at assessing the situation while not making the parents feel guilty or too scared. She is very reassuring and kind. We have also had to come in on the weekend one time. While it did take a little longer to be seen, the staff was very friendly and thorough. I honestly have no complaints so far with this clinic or our doctor