Glaiza Lorraine Cortes

‼️👎🏻If you want to relax, this is definitely not the place for you! Before booking, I called their hotline to ask if the room that they will be giving to me is accessible since my 68 year old dad is a dialysis patient and can no longer tolerate a long distance walk. The front desk told me “there’s a car that will send my dad to the nearest route to our room and I’ll just pay ₱200 for it. I was ok with that. Then I ask again “are you sure that it’s near? Then she said “just a short walk”. I then sent 2000 pesos as reservation fee. Upon arriving, the parking area was way too far from our room, then I checked the distance from the room to the drop-off area for my dad, it’s about a 200 meters walk!! Seriously?!! I just said that my dad cannot tolerate a long distance walk. I ask for a refund for my reservation fee since they we’re not being honest about their resort’s location & condition but they did not return my money.
And 1 more thing, their place is not located in a slightly slope area, IT IS A SUPER STEEP PLACE & endless stairs. If possible, THEY DO NOT DESERVE ANY STAR. I just placed one just so I could post my review