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Well… this is not Gucci its only a corner inside Breuninger. I went there for the first time called in to get some directions and the seller fidnt even know which floor the shop was on. Then i went in there to change an original Gucci product purchased from Gucci website and they were so confused they didnt know what to do. They had to call the manager, they didnt understand original Gucci online receipt. Then the nanager came in, this blonde lady- talks about this to the seller infront of me and did not even acknowledge me didnt look at me even. SO RUDE. Well easy to say that this would never happen in a real Gucci store. Long story short- dont buy from here not worth it. Use online shopping options when it comes to Gucci. Or walk across the street and go into Louis Vuitton.