Local Guides World
Chris A
1 reviews on 1 places
I have been trying since June to coordinate a mobility scooter repair with this business for my extremely disabled partner. That was a colossal mistake, as it has taken months of falsehoods, vagaries, broken promises, and a 'long-suffering small businessperson' act.
Most of then information on the website is false. The store is not open 9 AM to 9 PM - an issue when I was trying to deal with them while still working. As well, the site says they offer a pickup service for vehicles which require repairs. This is a lie. I tried for weeks to get the mobility scooter in need of repair picked up, and the reasoning went from 'it's not always available' to 'it's only available on rainy days because the person who does it works another job'. He then suggested I pay for someone on Facebook to bring it in - again, not a good solution for someone with disabilities.
When it finally got to the shop, there were weeks and weeks of excuses, false promises, convenient 'forgetfulness' (I left my name and number with him at least five times), and finally trying to sell us a different scooter from the one promised because that's what he had and the promised one wasn't available anymore. He then tried to guilt me for the scooter in need of repair taking up space in his shop.
This has been completely unacceptable. Do not put yourself through this sort of treatment.
Most of then information on the website is false. The store is not open 9 AM to 9 PM - an issue when I was trying to deal with them while still working. As well, the site says they offer a pickup service for vehicles which require repairs. This is a lie. I tried for weeks to get the mobility scooter in need of repair picked up, and the reasoning went from 'it's not always available' to 'it's only available on rainy days because the person who does it works another job'. He then suggested I pay for someone on Facebook to bring it in - again, not a good solution for someone with disabilities.
When it finally got to the shop, there were weeks and weeks of excuses, false promises, convenient 'forgetfulness' (I left my name and number with him at least five times), and finally trying to sell us a different scooter from the one promised because that's what he had and the promised one wasn't available anymore. He then tried to guilt me for the scooter in need of repair taking up space in his shop.
This has been completely unacceptable. Do not put yourself through this sort of treatment.