Local Guides World
Gabriella Febiola
1 reviews on 1 places
I rarely write reviews but when I do, it means one has done something right or just the opposite.
Despite the fact that food was really good – I can’t say the same for the host(ess).
I had a reservation at 4pm, an early dinner or a super late lunch for a heavily pregnant woman like myself.
My husband and I, along with my mom, arrived at around 3.50pm. Most people wouldn’t have lunch/dinner that late or that early, which means the restaurant was empty at the time. (I’m assuming they’d be pretty packed after 5.30pm).
She greeted us, and took us to our table. The initial table that was assigned to us was a table that’s in the middle of the restaurant. Which was fine if I wasn’t 8.5 months pregnant. And so I asked nicely if I could have the sofa seating – just to have more back support and not having to have my baby bump touch the table if I was seated in the middle.
She hesitated and didn’t look very keen to let us sit on the sofa seating. She kept saying how the table was booked for another reservation at 6pm, and mind you this was not even 4pm yet. So, 2 hrs was very generous for the 3 of us to order, wait, eat, and be done with it. These days I wouldn’t even think of chatting or sitting for too long. I just wanna have my meal and go home basically.
I used to be a restaurant host too back in the days where I was in college and freshly graduated. I know exactly what to do and how things run. I wrote this simply because I was just annoyed by the fact that:
1. We were still 2 hrs away until the next reservation arrived.
2. The restaurant was empty so it wasn’t really a hassle that I asked for a more comfortable seating.
3. It wasn’t such a big request that she had to hesitate.
I understand that there are rules that you have to follow, and that you are required to make the tables turn and such. But you have to be situational and see how those rules fit to your clients, who will certainly have different requirements or needs.
“Will it cater to their concerns/condition?”
“Will it be suitable for this type of customer?”
I guess that’s it 🤷
Food was amazing though.
We had truffle sliders, PFC (Pantja Fried Chicken – you could ask for non/spicy ones/mixed), lobster rolls, Korean short ribs (served with a bowl of steaming hot rice), broccolini, and Campanelle (which was the only thing that was quite underwhelming from everything else we ordered).
Despite the fact that food was really good – I can’t say the same for the host(ess).
I had a reservation at 4pm, an early dinner or a super late lunch for a heavily pregnant woman like myself.
My husband and I, along with my mom, arrived at around 3.50pm. Most people wouldn’t have lunch/dinner that late or that early, which means the restaurant was empty at the time. (I’m assuming they’d be pretty packed after 5.30pm).
She greeted us, and took us to our table. The initial table that was assigned to us was a table that’s in the middle of the restaurant. Which was fine if I wasn’t 8.5 months pregnant. And so I asked nicely if I could have the sofa seating – just to have more back support and not having to have my baby bump touch the table if I was seated in the middle.
She hesitated and didn’t look very keen to let us sit on the sofa seating. She kept saying how the table was booked for another reservation at 6pm, and mind you this was not even 4pm yet. So, 2 hrs was very generous for the 3 of us to order, wait, eat, and be done with it. These days I wouldn’t even think of chatting or sitting for too long. I just wanna have my meal and go home basically.
I used to be a restaurant host too back in the days where I was in college and freshly graduated. I know exactly what to do and how things run. I wrote this simply because I was just annoyed by the fact that:
1. We were still 2 hrs away until the next reservation arrived.
2. The restaurant was empty so it wasn’t really a hassle that I asked for a more comfortable seating.
3. It wasn’t such a big request that she had to hesitate.
I understand that there are rules that you have to follow, and that you are required to make the tables turn and such. But you have to be situational and see how those rules fit to your clients, who will certainly have different requirements or needs.
“Will it cater to their concerns/condition?”
“Will it be suitable for this type of customer?”
I guess that’s it 🤷
Food was amazing though.
We had truffle sliders, PFC (Pantja Fried Chicken – you could ask for non/spicy ones/mixed), lobster rolls, Korean short ribs (served with a bowl of steaming hot rice), broccolini, and Campanelle (which was the only thing that was quite underwhelming from everything else we ordered).