Nathan Nguyen

Middle aged woman with the glasses working at the reception / front desk on 10 May 2023 at 3:30pm was incredibly rude and unprofessional. She was blunt and when I said I no longer want to proceed with the consultation because I did not want to be out of pocket she looked back at her screen and didn’t even bother to respond to me. I felt judged because of my financial situation and felt blindsided that I had to be out of pocket because the practice doesn’t bulk bill. I had to ask if that was okay because she looked like she had an issue with it to which she bluntly replied “yep”. She doesn’t respond or look at me any further like I was beneath her, not even a good bye to close out the exchange so I just walked away after saying thanks after she doesn’t reply. I’m sure the doctors and the medical service itself are fine but if you decide to go here, make sure you avoid this woman unless you want to be talked down to.