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Reviews — 8
I like Dr Fong, she is very attentive to everything what I said, asks clarifying questions. Receptionist reminded me to make a follow up appointment for my test result, and rang me on time to let me know my results. Generally, I recommand this medical centre.
Thereceptionist and the doctors are very warm, friendly and extremely efficient. If you have any medical needs I would definitely suggest this team.
I accidently walked into this practice today thinking I was at the right place (I was supposed to be one floor up). I very politely introduced myself to the receptionist and in all honesty I have never dealt with such a rude and sarcastic person in a client facing role in my life. The way she spoke to me and her bluntness and sarcasm IN FRONT OF OTHER CUSTOMERS is embarrassing. Unsurprisingly, I go to look at the reviews on google and see many others have complained. I can not understand how this person has the role she does, especially after so many complaints. Thank goodness I wasn't at the right place. I certainly would never go back.
Middle aged woman with the glasses working at the reception / front desk on 10 May 2023 at 3:30pm was incredibly rude and unprofessional. She was blunt and when I said I no longer want to proceed with the consultation because I did not want to be out of pocket she looked back at her screen and didn’t even bother to respond to me. I felt judged because of my financial situation and felt blindsided that I had to be out of pocket because the practice doesn’t bulk bill. I had to ask if that was okay because she looked like she had an issue with it to which she bluntly replied “yep”. She doesn’t respond or look at me any further like I was beneath her, not even a good bye to close out the exchange so I just walked away after saying thanks after she doesn’t reply. I’m sure the doctors and the medical service itself are fine but if you decide to go here, make sure you avoid this woman unless you want to be talked down to.
Convenient location, just across the road from Wynyard station on Pitt St.
Was seen quickly, doctor was lovely and caring. Some drs do bulk bill.
Friendly reception staff.
Would definitely recommend this practice.
Was seen quickly, doctor was lovely and caring. Some drs do bulk bill.
Friendly reception staff.
Would definitely recommend this practice.
I wrongly booked this medical centre, I thought I booked with my usual doctor, receptionist rang me to explain their fee policy and helped me to figure out my usual doctor’s medical center’s name. I decided to have a try with them. A male doctor I saw was really nice and explained a lot about my question, Will go to see doctor again and this place is much more close to my work.
I had an appointment with Dr Meredith today. She was very nice and patient with me, and answered all the questions I had. All the receptionists were nice and sweet as well. As it was my first time visiting there, they all introduced themselves, I felt very welcomed and engaged. I don’t want this clinic to be very popular as it will be my regular clinic but I totally recommend!
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