Bhoomika Varma

The receptionists are extremely friendly! However, I am astonished by Dr. Soltani's lack of reliability. During my visit, my ultrasound report indicated an issue, and I even mentioned to her that I was experiencing significant pain due to a lump. Her response was simply to wait for two weeks and, if the pain persists, they would perform an X-ray and another ultrasound. Additionally, she advised taking Advil or Tylenol. Thankfully, the very next day I visited a walk-in clinic, where the doctor promptly prescribed antibiotics and other medications. The doctor also mentioned that if I had waited two weeks, I would have required surgery. It's difficult for me to comprehend how Dr. Soltani could neglect such a crucial matter. No wonder Canada's healthcare system has a poor reputation. Just because it's provided at no cost doesn't mean the patient shouldn't be treated properly. I don't believe she has sufficient experience, making it a complete waste of time. I strongly discourage anyone from going to this place. It's better to wait for hours at a walk-in clinic than to receive inadequate treatment here.

Edit review:

I spoke to the receptionist and presented the reports I received from the clinic via email on July 4th. I clearly informed her that the doctor had discussed the reports with me and advised me to return after 2 weeks if the lump didn't subside, even suggesting the possibility of having COVID, which I did not. I am really disappointed and find it troubling that the doctor would lie about this situation.