Local Guides World
Karla Stanev
1 reviews on 1 places
My husband and I’re patients of Dr. Soltani since one year ago approximately and we’d never had any problems until this year, when we might have had the opportunity to do our check-ups.
First, it was difficult to find an available time with her that could be matched with our work time and when we could definitely find one, the receptionist called me three days before the appointment to cancel it, as she had an emergency.
We were sensitive and sympathetic, since this kind of situation can happen with everyone. Immediately, the receptionist could encounter another day to reschedule the appointment, but once again, it was very complicated for us to find a way to match her schedule with ours, but we did it. Guess what? For the second time in a row, the receptionist called me saying that Dr. Soltani due to an emergency, needed to cancel our appointment AGAIN. Really? What’s going on?
Just a heads up, coincidentally, those two times that we supposed to have our appointments up and running, were scheduled to be held on Friday. Moreover, how come someone with 3 or 4 days before your appointment can predict that an emergency is going to occur? I have no idea!
Bottom line is she demonstrated lack of professionalism and you who’s thinking about scheduling an appointment with her, be ready to have the same surprise as we had and have your time super available to adequate it to when she thinks it should be done.
On the other hand, her staff is extremely polite and nice.
What a shame!
Karla
First, it was difficult to find an available time with her that could be matched with our work time and when we could definitely find one, the receptionist called me three days before the appointment to cancel it, as she had an emergency.
We were sensitive and sympathetic, since this kind of situation can happen with everyone. Immediately, the receptionist could encounter another day to reschedule the appointment, but once again, it was very complicated for us to find a way to match her schedule with ours, but we did it. Guess what? For the second time in a row, the receptionist called me saying that Dr. Soltani due to an emergency, needed to cancel our appointment AGAIN. Really? What’s going on?
Just a heads up, coincidentally, those two times that we supposed to have our appointments up and running, were scheduled to be held on Friday. Moreover, how come someone with 3 or 4 days before your appointment can predict that an emergency is going to occur? I have no idea!
Bottom line is she demonstrated lack of professionalism and you who’s thinking about scheduling an appointment with her, be ready to have the same surprise as we had and have your time super available to adequate it to when she thinks it should be done.
On the other hand, her staff is extremely polite and nice.
What a shame!
Karla