Local Guides World

Darshana Geetanjali

2 reviews on 1 places
ZANA Ormiston
2024 Aug 14
The item i ordered and what was sent through uber eats- does not match the description.
I opened up the packaging and A) it is a wrap which was not fresh. it is tough on one side and cracking. the whole item just bloody opened up.

When questioned the restaurant: i was told Uber eats on my Behalf agreed for substitute product which was the wrap as the spicy kebab was no longer available.

I do not know how my detail was not available to the restaurant through my uber eats account.

Pretty disappointed as not the first time Zana has done its own substitutions for customer order.

whenever two or more items is purchased from zana, one has to be disappointing

not happy at all
Wait time for drink and meal too long. It is 32mins since sitting down, got drink into 15-20min and still awaiting food.

the lady behind the main counter is doing a wonderful job but unfortunately she is all alone juggling making drinks, taking orders and serving.

management needs to look into this, dont be that miser that bring no help by not hiring.

very disappointed and still hungry!!

PS-food arrived eventually and the fish and chips was blend. Fish had no taste & had a smell , chips was soft and tasteless. The quantity of the serving was less as well..
Salad was delicious.