Andrew Liang

Attempted to put in a verbal order for a patient as my electronic medical record system was down. He asked me what the medication was for. After learning what the medications were, it was decided that he will not fill the medication. I am sorry, but you do not make the determination if the medication is necessary for the patient or not. These were generic/ non-controlled substance medication. The two individuals whom i spoke with on 2/13/2023 said it is not possible to take a verbal order and hung up. This is quite disappointing and an incredible inconvenience for the patient.