Christine949

Would like to show my appreciation for the two Station ladies who change a dire morning into a really good day. Had a tkt for 9.24am Avanti trip to Liverpool for a ‘special’ birthday celebration. Despite giving a 50 min gap for a normal 15 min run Traffic made it impossible 😡. Arriving as the train ‘chuffed’ out these two ladies on the platform organised a change of ticket for another Liverpool bound train. The effort was so lovely & so appreciated. THATS what I call star service 🤩