Lindsey Munns

I am a self paying patient (which means they make more $ off of us). Every month I have to call (I try to be nice at first) and fight to get my son’s controlled substance refilled. They schedule appointments without telling me, and I have to call to find out when they are. They can’t see us until May, but the prescription has run out…they did not allow for any tapering off the drug as needs to be properly done. I have to call and freak out to get what my children need and deserve. This practice is dangerously negligent. We are now heading to the ER after two phone calls to the provider today promising a call back and resolution. I’ve been fighting with them like this every month for the past 6 month. You cannot just let a child go cold turkey off a med that is dangerous, but here we are. There’s no on call doctor or answering service. Despicable what they have put us through, and fairly want to warn anyone that is needing meds managed, this is not the place to go. They do not care.