Febby Lombogia

One of the busiest station with many visitors or tourists but lack of staff as customer service or as information centre so can help confused passengers/tourists to get info about platform to wait for the train. I asked one officer who sat on information desk for train to pisa san rossore and she told me to wait at platform 3. We waited for almost 1 hour there's no train approaching. And we found out at Last minute that we waited at the wrong platform.
There many restaurants and shopping places.