Diane Wang

Very disappointing experience. We’re seated in a dirty table with tissues on the floor. When we finished our lunch and the desserts were served, the staffs didn’t even take back used dishes, didn’t refill our water, until we ask them for several times. The staff at the counter mistakenly put 3 duplicate orders on our bill. Even though they corrected the bill, the staff didn’t make any apologies. Really can’t believe it happened in Japan where people always pay attention to details.