Local Guides World

Burju Nealis

1 reviews on 1 places
Dua Sisi
2019 May 05
Dear staff,

I emailed you last Saturday, 20th April, regarding to your service (Dua sisi Senayan City), but until NOW I didn’t receive any response to my email.

I’ve been cheated by your staff, when I exchanged my Australian dollars.

As I exchanged the first lots of $1000, I supposed to receive of 100 notes of Rp 100.000, but instead I only received 99 notes of Rp 100.000. Your machines did the counting.

I Exchanged another $400, the same time, for this amount I asked the staff if I can have Rp 50.000 notes, in the amount of this notes was correct.

My mistake is I didn’t recount when I was there (Dua Sisi counter) I recounted when I got to the hotel (staying at Hotel Ibis Slipi), that’s when I found out that in Rp 100.000 bundles, one note was missing.

Is not the amount of money, but honesty’s of your service, I will think twice before I will ever use your service again, and also I used your service last year in November 2018.

And I’m planning to write a review as soon as I arrive in Australia.

This email sent on the 23rd April 2019, and this is my second email, but one has ever respond to my email.

They are cheater, make sure you count your money before you leave their premises.