Local Guides World

Gabriela Carvajal

1 reviews on 1 places
RATS, RATS, RATS!!!! BOTH HUMAN AND RODENTS!!! there is an infestation of rats and Katerina Palomo, the ""manager", doesn't give tenants their security deposit back.
We rented there for a year and we made the mistake of not taking pictures of the apartment as soon as moving in. It was NOT painted. Before moving out, we cleaned and disinfected thoroughly the whole apartment. Of course we asked to be present for the move out inspection. She sends the maintenance person to do the inspection. She is not there to tell you if the apartment is in good condition or if there are any damages that need to be repaired. The maintenance person told us it was spotless and damage free. During that year that we rented there, we even fixed a couple of things that were falling apart. We returned all the keys and parking stickers. Less than a month we were waiting to get the security deposit in the mail. Instead we "owe" them money and got charged a paint fee of $119 and accelerated rent of $50.50. BTW, we always paid the rent and services before their due date. I emailed Katerina asking her for an explanation of those charges. She said was getting back to me the following day. I never heard from this woman ever again. I emailed two more times and got nothing. Not surprising, in other reviews former tenants had the same problem of not getting their deposits back. BE AWARE!!! If you are rich and can afford a lawyer and the same happens, go ahead and sue them.
- Lack of COMMUNICATION and UNPROFESSIONAL!
- Trash chute are closed. People have to dispose their trash downstairs in the dumpster. Good luck taking the trash at night and not get eaten by a huge RAT.
- Not too long ago, could hear the rats running in between walls and ceiling.
- People not picking up their dog's poop. It is EVERYWHERE.
- Downstairs hallway smells awful, like something died.
- Elevators keep breaking down.
- They are so desperate of getting people to rent there that they let anyone in, therefore people are careless, dirty and a lot of weed smokers.
- Hot water problems.
- Lobby entrance door, doesn't lock, it is open 24 hours.
- Don't bother calling the office, they never answer their phone.
The only people who work hard are the two maintenance persons and the cleaning lady.
DO NOT RENT THERE!!!! RATS AND UNPROFESSIONAL MANAGEMENT