s s

I was unable to operate my newly installed stairlift , the first service technician came to my house spent more than one and half hour then informed me that he could not repair the swivel function and I have to wait for them to order a new replacement part. After waiting more than a month I finally got a call from customer service the day before to reserve from 9-5 for a service call today. After reading all the poor reviews of recent customer repair services I was pleasantly surprised and impressed by Ronald Locascio, he showed up at 9:15 , Ronald is extremely knowledgeable and he was able to identify the issue quickly . Ronald is very professional, honest, skillful and he definitely restored my faith of his company completely. I personally think Home Medical Equipments company should promote him to be in charge of repair/service department, he is definitely a valuable asset to restore and elevate their customer service/repair reputation.