G S

I have been coming to this surgery for over 20 years and it has really gone down hill. I only try to see a doctor when I am unable to purchase something over the counter and require a prescription and medical examination. It is close to impossible to get a appointment. Every appointment is "telephone" and then you have to book another to see the DR which can take another 2 weeks if not longer. Waiting on the telephone can take over an hour and today I was cut twice after waiting so long finaly getting to queue position 7. This surgery is simply no longer practical for function. It is a very heavy student area and this surgery constantly takes on new patients when it can not even adequately take care of its current patient list. Very disappointed