Derby Road Health Centre

Each health service has its own dedicated waiting room so the appointment is exactly on time. All the medical staff are dedicated specialists (i.e not GPs) so there is a greater level of expertise and experience.

I have been a patient at this practice for 30 years, it is an extremely good practice with an excellent range of services.
The reception staff are very professional, patient and helpful, likewise the clinical staff are very knowledgeable, supportive and friendly .
Dr Vadgama; the senior partner is absolutely brilliant !
There have been some reviews stating concerns about availability of appointments, yes, it certainly can be a challenge to get a same day appointment, but this is the same in nearly all practices in the country !
DRHC you do a great job in very challenging circumstances; THANK YOU ALL .

My daughter has moved to the UK. Unfortunately, she has been sick regularly since moving from one country to another. She has been trying to book appointments with your team, waiting on the line as early as 8 AM. After an hour, either there is no answer or no appointments are available and it is impossible to get an appointment for another day. Your booking system is so useless that she had to call 111 to be taken seriously. It is a shame how you treat people without any respect. Staff is condescending and unpleasant. Avoid!!

Dr Hermo is great, receptionists are nice. That's about it. Most doctors are quite condescending and don't actually look for what you ask them to.

I have tried repeatedly to get an appointment by phone and then via the website. Neither has been successful and the response from the practice has been 'try again'. When I have been in the practice recently to see a nurse, there are very few people there!!

I have been coming to this surgery for over 20 years and it has really gone down hill. I only try to see a doctor when I am unable to purchase something over the counter and require a prescription and medical examination. It is close to impossible to get a appointment. Every appointment is "telephone" and then you have to book another to see the DR which can take another 2 weeks if not longer. Waiting on the telephone can take over an hour and today I was cut twice after waiting so long finaly getting to queue position 7. This surgery is simply no longer practical for function. It is a very heavy student area and this surgery constantly takes on new patients when it can not even adequately take care of its current patient list. Very disappointed

I've been ringing since 8 when surgery opens and their currently busy please try later I've rang 37 times since 8am!!! Disgusting and you wonder why people take advantage of going to qmc!! In queue 19 and all appointments for today have gone?