Local Guides World
A Washington
2 reviews on 1 places
The worst customer service experience imaginable. I literally just left this UPS store. I had a (free delivery) Macy's package redirected to this UPS store and when I showed up I was told it was a $10.00 pickup fee. I couldn't believe it. I am a UPS my choice premium member and was still asked to pay which I refused to do. These franchised stores act as if they have no association with UPS and charge whatever they want despite being contracted by other companies. I have reported it to UPS corporate. Let's see if anything happens. I highly doubt it. This review probably won't get a response since it's 100% true.
Pros: great location and Metro accessible. The buildings staff have quickly responded to most of the maintenance needs I've encountered in the past. This would include lighting and sink issues.
Cons: There has been a noticeable increase of gnats, fruit flies and roaches inside and outside of the apartments on the upper floors. I am a 5th floor resident and have contacted Equity Management and 3 Tree Flats about the bug problem. They have been unresponsive in recent months but have sent out exterminators in the past. Other residents are also experiencing the same problem. I have physically walked upstairs and seen boxes full of some type of food with bugs crawling on the them. These boxes are left in the hallways and transported in and out of the building using the elevators everyday. Residents have identified a person who runs an unlicensed food business out of their apartment as the source of the problem. The smell of rotted food is unbearable at times. Roaches and fruit flies can be seen on the doors and walls surrounding the apartment. I'm underneath so I get it bad.
Cons: There has been a noticeable increase of gnats, fruit flies and roaches inside and outside of the apartments on the upper floors. I am a 5th floor resident and have contacted Equity Management and 3 Tree Flats about the bug problem. They have been unresponsive in recent months but have sent out exterminators in the past. Other residents are also experiencing the same problem. I have physically walked upstairs and seen boxes full of some type of food with bugs crawling on the them. These boxes are left in the hallways and transported in and out of the building using the elevators everyday. Residents have identified a person who runs an unlicensed food business out of their apartment as the source of the problem. The smell of rotted food is unbearable at times. Roaches and fruit flies can be seen on the doors and walls surrounding the apartment. I'm underneath so I get it bad.