Zahra Chughtai

Not the best experience.. sadly. I came in expecting a lot since location is in Yorkville. Front desk greeting was kind, space is clean, not difficult to find the clinic however if you are pregnant, beware.. there’s three flights of stairs you’ll have to climb. I took off three stars because the massage itself did not really do anything for me or my husband - my husband has sciatica which he told his masseuse to target with more pressure but unfortunately the message was not understood. I asked to target lower back as I’m pregnant but the masseuse didn’t seem to follow. Beds are not in the best condition, neither are the pillows, there is no warm/heated blanket like the other places I have visited. Other reasons I took stars off: no towel service when getting into/out of clothes, no option to dim the brightness of the room/no blackout curtains for the x-large windows, poor communication from both masseuses during the massage (ie: “more or less pressure?”,”Am I targeting the right spots?”,”how do you feel?” .. etc). Finally, they don’t have the option for direct billing for insurance. Really sad to have had a 2/5 experience.