abi clarke

The service station used to be alright, however on this latest visit, the disabled lift was out of order. The service station was dirty. I ordered drinks from Costa with the intention of sitting in. I asked for proper mugs but was told I couldn't have them and had to have a paper cup. Only to look around to see bins over flowing, floor and tables dirty with proper cups that needed clearing. The staff at costa were working as hard as they could it just felt there was not enough people to keep on top of the rubbish for a busy weekend lunch time service. To add further there was a poster to give costa feedback on the costa website, however because the costa was at a service station the location wasn't found! I had to clear a table in order to use it. Very disappointed