Local Guides World
Jamie Powell
1 reviews on 1 places
I was referred to the clinic from a friend of mine as I was looking for a new eye doctor. The clinic is easy to find and had lots of street parking out front. I was impressed with their COVID protocols and had a good appointment with Dr. Nowlan. The next morning I woke up with pink eye, which I have never had before, and called the office to see Dr. Nowlan. I was told she wasn't in, there weren't any other doctors available, and she could possibly get me in later in the week. The receptionist was very rude and abrupt and I told her that I would be going to call my family doctor.
After talking to my family doctor, I was told that pink eye is an indicator of COVID and to do the assessment on the AHS website. I was then told to get a COVID test and had to make a special trip to get this done and was told to self isolate until the results came in, I am negative. I thought I should call the office to let them know and I asked to speak to Dr Nolan and the same rude receptionist took my name and number. I then received a call from the office manager as I was told that Dr Nolan doesn't take calls, and she was also rude and unapologetic. She kept telling me that she will let the doctor know and was talking over me, and all I wanted to let her know was of my experience. I am very disappointed with the administrators at this office and the was I was treated.
After talking to my family doctor, I was told that pink eye is an indicator of COVID and to do the assessment on the AHS website. I was then told to get a COVID test and had to make a special trip to get this done and was told to self isolate until the results came in, I am negative. I thought I should call the office to let them know and I asked to speak to Dr Nolan and the same rude receptionist took my name and number. I then received a call from the office manager as I was told that Dr Nolan doesn't take calls, and she was also rude and unapologetic. She kept telling me that she will let the doctor know and was talking over me, and all I wanted to let her know was of my experience. I am very disappointed with the administrators at this office and the was I was treated.