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Reviews — 8
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My family of five has been seeing Dr. Regan Nowlan for about 12 years. She is meticulous, personable and caring. She has earned our complete trust.
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I highly recommended Dr. Nowlan, she is caring, competent and provides excellent service. I wouldn't trust anyone else. The clinic is easy to find and has lots of parking out in front.
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Highly recommend- staff are welcoming and friendly, service was prompt, and Dr. Nowlan was able to quickly and confidently answer all my questions. Bonus that it’s locally owned and operated in the heart of Bowness.
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I recently just finished my smile surgery from this location. The staff here are some of the friendliest people I have met. Whenever I visit this location for an appointment I always feel welcomed by the staff. They are very quick to answer questions and help you with your concerns. A clinic I would strongly recommend to my friends and family. I am very happy with how my smile surgery has turned out. Truly a very positive experience for me.
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I went to Western Laser Eye approximately 6 months ago to inquire if I am a candidate for the SMILE procedure. Dr. Anderson Penno and the entire staff have been informative and accomodating throughout the entire process: pre, during, and post surgery appointments. Thank you!
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I would highly recommend booking a consult for SMILE eye surgery with Western Laser Eye Associates. I had such a fabulous experience with everyone at the clinic; Dr. Penno was thorough and explained every procedure to me, Shawna was an absolute angel, and Dr. Senekal was great. Overall, it was an amazing experience, and now I can see without glasses or contacts!! If you've been putting off eye surgery or talking yourself out of it, this is your sign to book a consult with Western Laser Eye Associates for SMILE surgery!!! 10/10!!
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I was referred to the clinic from a friend of mine as I was looking for a new eye doctor. The clinic is easy to find and had lots of street parking out front. I was impressed with their COVID protocols and had a good appointment with Dr. Nowlan. The next morning I woke up with pink eye, which I have never had before, and called the office to see Dr. Nowlan. I was told she wasn't in, there weren't any other doctors available, and she could possibly get me in later in the week. The receptionist was very rude and abrupt and I told her that I would be going to call my family doctor.
After talking to my family doctor, I was told that pink eye is an indicator of COVID and to do the assessment on the AHS website. I was then told to get a COVID test and had to make a special trip to get this done and was told to self isolate until the results came in, I am negative. I thought I should call the office to let them know and I asked to speak to Dr Nolan and the same rude receptionist took my name and number. I then received a call from the office manager as I was told that Dr Nolan doesn't take calls, and she was also rude and unapologetic. She kept telling me that she will let the doctor know and was talking over me, and all I wanted to let her know was of my experience. I am very disappointed with the administrators at this office and the was I was treated.
After talking to my family doctor, I was told that pink eye is an indicator of COVID and to do the assessment on the AHS website. I was then told to get a COVID test and had to make a special trip to get this done and was told to self isolate until the results came in, I am negative. I thought I should call the office to let them know and I asked to speak to Dr Nolan and the same rude receptionist took my name and number. I then received a call from the office manager as I was told that Dr Nolan doesn't take calls, and she was also rude and unapologetic. She kept telling me that she will let the doctor know and was talking over me, and all I wanted to let her know was of my experience. I am very disappointed with the administrators at this office and the was I was treated.