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Reviews

Jim Kostenas
at 2024 Oct 03
Jim Kostenas
at 2024 Oct 03
The man behind the counter was very nice and helpful in regards to the parcels picking up.
I would recommend.
They are there longer times than others.
Not answering calls i asked for Oz lotto n powerball was in rush didnt check came home @ night to see ticket he gave mr Oz n mudweek now calling , calls r forwarded he was too busy in his phone😡
Rasheed Ahmed
at 2024 Aug 09
Rasheed Ahmed
at 2024 Aug 09
Great service wonderful fantastic products and prices and friendly customer service 👏
Really rude service now. It's a shame, because this used to be a nice shop. The owner never smiles and today he gave me my ticket by passing it backwards, while facing away from me. No eye contact, no care, poor service.
Everywhere that sells team coach cards retail price is $3.99 except for here where it's $ 5.99 a pack talk about price gouging.
they charged a lot for printing and they don't accept USB which is funny and if you are going to print personal information for example passport it's gonna be send to their system . I went there for printing 2 A4 pages in black and white and the price was $6 for 2 prints only . my local post office charges 70 cents for one coloured copy .
Went to this newsagent to process lotto tickets for small wins ($30.70). After male atrendant checked on his lotto machine he said I won '$30.00' only. He didn't know that I had already checked my registered tickets for total wins. Please check your lotto tickets for wins before handing over to this male worker or better still DON'T transact any winning at this newsagent go elsewhere.
Flower Power
at 2023 Dec 23
Flower Power
at 2023 Dec 23
Taken over by thieves.
Packing broken goods or empty boxes -disguised
So if not checked you end up with rubbish. Then they claim they did not sell it. Of course.
absolutely terrible staff. not welcoming and has 0 people skills. the owner/manager is sleazy, and clearly doesn’t care about his customers, only the profit they bring. OH! they also don’t do eftpos refunds. never coming back. thanks for ruining my day and so many others!
Doesn’t open when they say. What’s the point of trading hours if they’re not kept?
Mortdale Newsagency is my go-to spot for all things news and stationary! Every time I walk in, I'm greeted with warm smiles and a vibrant selection of products that seem to call my name. The staff? Absolute legends! They remember the little details and always make me feel like a valued customer.
John Ware
at 2023 Sep 28
John Ware
at 2023 Sep 28
My partner bought a lottery ticket online and the lady refused to keep in the computer system because she was too damn lazy to enter the ticket number. She asked for a coupon avoid going to that newsagency that newsagency should be closed down. The lady with the glasses is rude and disrespectful.
Don't cut key here, I have to come back three times and the key just does not work. Cut the same key in Bunnings, working fine with first go.
I found the young lady selling lotto tickets nice and friendly but when I talked to the owner about a certain product in the window she didn't know what it was I showed her and if it was for sale on discount she became defensive and rude.i purchased it anyway no please or thanks and I had to ask for the receipt non was offered I won't be back again previous owners were friendly and professional.
I have requested that parcels be left at my residence if I am not at home. The depot that my parcel was delivered to was extremely difficult to access due to location and lack of transport connection.
The newsagent was very pleasant but the time taken to retrieve my parcel was over an hour. The COST of transport to collect it was almost the same as the cost of the delivery from the company in MIssouri, USA.
BKA
at 2022 Dec 28
BKA
at 2022 Dec 28
As described in every 1 star comment below, the male worker there is the worst. But then again, it’s local “Belmore”, so what do you expect. I dislike it when my item gets sent there as I have to deal with the male worker who’s always on his phone watching something. It seems like every customers experience is the same, and we’re all treated rudely as if we’re bothering him. It is what it is.
If you have a parcel left here, they refuse to keep it for more than a few days. Also, walked in on several occasions to find the person working there asleep behind the counter, which is just a very weird experience.
Service terrible, do they have new owners? Disorganised, rushed, no smiles or hello.
Gygv Hyfht
at 2021 Dec 18
Gygv Hyfht
at 2021 Dec 18
The man that works the store is so rude. I went to pick up a parcel one day and looked as if he didn’t want me there. When I have my signature, he cut me off halfway and said that it was enough. That man is so rude and definitely will not be going back.
I don't know if it's the owner or the staff, but he's very rude. I visited because I had to find a parcel, and I had a very unpleasant experience. He talked to me like screaming in a very unfriendly tone, and treated me as if he wanted me to leave the store as soon as possible because he was lazy to me. I don't want to visit again for anything.
Simon Ford
at 2021 Oct 16
Simon Ford
at 2021 Oct 16
Very friendly and helpful staff.
Has a fantastic range of cards and wrapping options!
Vice Lim
at 2020 Nov 14
Vice Lim
at 2020 Nov 14
I've recently moved to Mortdale and always buy morning papers. The short-haired lady shopkeeper is very rude and is always on her phone.
Jacinta Gee
at 2020 Sep 01
Jacinta Gee
at 2020 Sep 01
Rude and impatient owner. If you ask for something as simple topping up your opal card, the owner will somehow find a way to be impatient and rude about it. I avoid this Newsagency as much as I can because of the rude owner.
rita rae
at 2020 Aug 20
rita rae
at 2020 Aug 20
Open early at 6.30am. Sells newspapers, books and gifts and stationary. Sells lottery tickets and is pickup centre for Toll packages
Brent Wells
at 2020 Aug 06
Brent Wells
at 2020 Aug 06
Good . Nice people and have patients it is busy .
I wish If I can I will give -1 star. Never seen this kind of customer service ever. Very rude behaviour. Went out without buying anything.
I think firstly there agencey should be
cancelled. There attitude towards the
customers are really aggressive and
there behaviour is so rude. I think this
needs to put in consideration and they will loose alot of customer just by there attitude.
挺好的
Matt K (matt)
at 2019 Jun 30
Matt K (matt)
at 2019 Jun 30
Very rude staff. Would give -5 stars if that was possible. Don't shop here. It's the worst newsagency in Sydney.
Yeah the newsagent has everything that you could possibly want in a newsagent there's nothing that you asked for and they say no we don't have it they have everything and they're great people also
Mummy WOW
at 2019 Apr 05
Mummy WOW
at 2019 Apr 05
I think one star is too much for this shop, it’s should -100 star
Very rude service.
Too many times I went to there anytime old woman(Chinese) rush me to pay.
Chicky service
If you buy some things for there please check you receive make sure they charge the right price.
Renea M
at 2019 Mar 26
Renea M
at 2019 Mar 26
Came here to send money twice. Got declined twice. There is no use advertising that you have Western Union services when you dont actually do the service!
Really nice newsagent. A lot of the magazines that are older are half price (first time I’ve seen that). Staff are kind and genuine too.

I would highly recommend belfield newsagency (especially because they are open for longer than usual hours!)
Bit expensive but owners are nice
My mother had an infuriating experience this morning (around 10). She asked to order a new ticket while picking up her winnings, but the clerk (a young blonde female) had not listened and didn't give my mum a ticket. Fine, mistakes happen, so my mum asked her again. But then she started speaking condescendingly to her, as if my mum was still waiting because she didn't understand English (she's Japanese but speaks English fluently) or was too stupid to understand how tickets work. She even smirked "knowingly" at another clerk as if to make fun of my mum. The manager of this place should know about this disrespectful behavior in their staff. The older staff working here were fine, though. I will definitely not be buying anything here.
Great service - very friendly and helpful staff. Bought a fitted glass screen protector for my iPhone 7, way cheaper than what Westfield had.
Cathy Olsen
at 2017 Feb 28
Cathy Olsen
at 2017 Feb 28
Nice little newsagency. Beanie Boo reseller.
I will no longer be shopping here after seeing several golliwogs for sale as a part of their Christmas display. They are an antiquated racist relic that promtes harmful stereotypes about black people. The sooner stores realise this the better.
Penny Graham
at 2016 Oct 10
Penny Graham
at 2016 Oct 10
Great variety, also good price.Love the shop.
Aussie Steve
at 2016 Jul 30
Aussie Steve
at 2016 Jul 30
I hate the fact you advertise yourselves as a tobacco store. As far as I am aware that is illegal?