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Virgin Lounge
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Virgin Australia
One
Air New Zealand Sydney International Lounge
Qantas Club and Business Lounge
Virgin Lounge
Emirates Lounge
Asia Pacific Design Library
Reviews
Really can't recommend.
I bought a single visit pass, as I had about a 2.5 hour wait in Sydney. Virgin had cancelled my connecting flight, as they take no responsibility for keeping to a schedule.
The lounge facilities and food aren't worth the cost, but I needed somewhere semi-private to catch up on work.
I was carefully watching the board and listening for announcements, as my flight was delayed and delayed and delayed. When the lounge finally announced the flight, I went straight to the gate, only to find it had closed, if missed the flight and I'd lost my ticket, no refund for you. They'd been paging me, but of course "Virgin do not play public announcements for passengers in the lounge. Even when they know full well that you are in the lounge."
There was even another guy in exactly the same position, a platinum velocity member who'd make the same flight hundreds of times, who had never missed a flight before.
So beware:
Virgin take no responsibility for the announcements in the lounge.
Virgin take no responsibility for the gate status displayed in the lounge (which never showed "boarding" for my flight).
Virgin take no responsibility if you miss your flight as a result of their (in)actions. It's all on you.
Virgin take no responsibility for.. anything really.
I'd have been far better off NOT going to the lounge, with better food, drink, seating, better pubic announcements, and far less out of pocket.
I bought a single visit pass, as I had about a 2.5 hour wait in Sydney. Virgin had cancelled my connecting flight, as they take no responsibility for keeping to a schedule.
The lounge facilities and food aren't worth the cost, but I needed somewhere semi-private to catch up on work.
I was carefully watching the board and listening for announcements, as my flight was delayed and delayed and delayed. When the lounge finally announced the flight, I went straight to the gate, only to find it had closed, if missed the flight and I'd lost my ticket, no refund for you. They'd been paging me, but of course "Virgin do not play public announcements for passengers in the lounge. Even when they know full well that you are in the lounge."
There was even another guy in exactly the same position, a platinum velocity member who'd make the same flight hundreds of times, who had never missed a flight before.
So beware:
Virgin take no responsibility for the announcements in the lounge.
Virgin take no responsibility for the gate status displayed in the lounge (which never showed "boarding" for my flight).
Virgin take no responsibility if you miss your flight as a result of their (in)actions. It's all on you.
Virgin take no responsibility for.. anything really.
I'd have been far better off NOT going to the lounge, with better food, drink, seating, better pubic announcements, and far less out of pocket.
Seems very large but very few facilities. For a business class lounge it was pretty poor compared to other airline lounges. I did have a shower there which was a positive but left the lounge for better food and a beer.
Very nice lounge with lounge to lay down.
Buffet to have as much food as want. And drinks as much as you want
Buffet to have as much food as want. And drinks as much as you want
Nice, but not the best Emirates lounge. It’s behind the transit security check point, really confusing especially if you are on connecting flight to/from Dubai you have to leave the plane and go through security and re-board the plane. Lounge has nice view of tarmac and plenty of room to seat, but not many charging points. Some limited choice of food options, couldn’t find anything vegan unfortunately. Sadly no direct to gate boarding option either.
Virgin Lounge in Melbourne at 12noon Wednesday 12 June - customer service at buffet and order taker for coffee were not friendly. Looked like they didn't want to be there. Food was minimal. A pasta dish and rice dish. Thai creamy soup. Snacks. Only apple crumble slice for dessert. The service/buffet area looks deserted, just empty and sparse.
There were a lot of sitting areas. Just disappointed that for a brand that promotes excitement and fun, did not match the energy of the staff.
Virgin Lounge Sydney was the same around 2pm. Coffee order taker was not friendly. Food was pretty much the same. The lounge is a lot smaller, not many sitting areas. The men serving cold drinks were very friendly.
The staff at Virgin Lounge Melbourne when I returned in the evening around 7pm 13th June was better but again, they ran out of food, had to wait around for refill which speak of disorganisation considering some people don't have much time to wait around.
Overall, not worth paying for considering what you get. The only benefit is when it is not too crowded, you can sit and relax away from the crowd.
Qantas Club definitely much better.
There were a lot of sitting areas. Just disappointed that for a brand that promotes excitement and fun, did not match the energy of the staff.
Virgin Lounge Sydney was the same around 2pm. Coffee order taker was not friendly. Food was pretty much the same. The lounge is a lot smaller, not many sitting areas. The men serving cold drinks were very friendly.
The staff at Virgin Lounge Melbourne when I returned in the evening around 7pm 13th June was better but again, they ran out of food, had to wait around for refill which speak of disorganisation considering some people don't have much time to wait around.
Overall, not worth paying for considering what you get. The only benefit is when it is not too crowded, you can sit and relax away from the crowd.
Qantas Club definitely much better.
Creepy owner, kept staring at me as if he’s some superior human being.
Should be born again and learn that there are several cultures out there and all should be treated equally well.
Should be born again and learn that there are several cultures out there and all should be treated equally well.
I decided to treck here after being delayed by almost 6 hours on QF1. Absolutely worth the 10minute walk from Qantas business lounge.
The buffet food was top tier and lounge was very spacious. Great seating options too.
The staff there were all friendly and a pleasure to have a nice short conversations.
I personally think this lounge is waaaaaay better than Qantas Bussiness, this is now my choice of lounge if my flight aligns with the opening hours.
Tip: Check opening hours before you commit to walk over.
The buffet food was top tier and lounge was very spacious. Great seating options too.
The staff there were all friendly and a pleasure to have a nice short conversations.
I personally think this lounge is waaaaaay better than Qantas Bussiness, this is now my choice of lounge if my flight aligns with the opening hours.
Tip: Check opening hours before you commit to walk over.
Not a great lounge in Perth. Food options were very limited. Tables were left with prior customers plates/cups and not wiped down - not very efficient in doing this. Glassware was also dirty and saw this on some plates too. Staff not overly friendly or welcoming (hello, goodbye etc not heard).
It is somewhere to wait but don’t expect business or platinum style service or options!
It is somewhere to wait but don’t expect business or platinum style service or options!
Definitely a step above the Melbourne airport lounge. They seem to have more staff here so there isn’t the constant detritus of dirty plates and glasses that you see in Melbourne. Offers a good range of food, the usual wines / beers / cider as well as coffee and soft drinks. Definitely worth visiting if you’ve levelled up in status with Virgin.
I was at the airport around 10am they were closed. During the day when the other airlines lounge were open they have operations hours and they were close !! It is not normal in busy airport like Sydney . It was so strange
The Virgin Lounge at Sydney Domestic is a great no frills lounge that serves multiple choices of domestic craft beers and wines. It serves decent food and have workstations for the traveling executive.
Commendable but I think the Virgin Lounge at Melbourne is better.
Commendable but I think the Virgin Lounge at Melbourne is better.
Everyone was friendly and welcoming, definitely had a great vibe.
Great lounge. Food isn't as good as Singapore lounge but the layout and views are much nicer, wine selection is better and they do espresso Martini's.
A decent medium sized lounge, subdivided into areas for relaxing, others for eating and a bar. The food selection is better than average, if somewhat limited. Same for drinks.
Visiting this lounge as a Oneworld sapphire member.
The size of this lounge is large and it was easy to find a seat . Lounge view was good . Sun light directly to the lounge and can see the Qantas maintenance area.
Food choices were very limited . All day dinning menu just only serve bread with cheese, ham and salad . No hot food provided .
Drinks were ok . Coffee , tea , wine , juice and soft drinks were available .
The toilet was not clean . Saw used toilet paper on the floor . Hot water is not hot enough for shower .
Service was acceptable.
I understand that it is just a club lounge , not a business class lounge and it can’t be compared . But I found that the Melbourne club lounge was even better comparing with the Sydney one in terms of food choice and cleaness.
The size of this lounge is large and it was easy to find a seat . Lounge view was good . Sun light directly to the lounge and can see the Qantas maintenance area.
Food choices were very limited . All day dinning menu just only serve bread with cheese, ham and salad . No hot food provided .
Drinks were ok . Coffee , tea , wine , juice and soft drinks were available .
The toilet was not clean . Saw used toilet paper on the floor . Hot water is not hot enough for shower .
Service was acceptable.
I understand that it is just a club lounge , not a business class lounge and it can’t be compared . But I found that the Melbourne club lounge was even better comparing with the Sydney one in terms of food choice and cleaness.
I have used other lounges, unfortunately this one doesn't compare. Chairs are in desperate need of repair. Food offering is paltry and lacking. The layout is not relaxing. Honestly only if I have to will I return.
One of the biggest lounges in the country and enough seating unlike other terminals where it's a musical chairs to find a place, great service and loads of seating options.
Not too bad. Is extremely full at times and they open the upstairs area to help. Food selection rarely changes which is disappointing especially being a regular visitor. Overall though a decent domestic lounge.
The owner is a creep. I went with my friend, both girls, he kept trying to sit close to us, asked for our number, we said no, he looks like a junkie, kept staring at us. Big no, never going again. If you a classy girl, never go here
Perth.. great place, worst Virgin staff.. and to be clear I’m referring to the desk warriors, the food service staff are great. This is the 2nd time I have been massively underwhelmed with desk service staff here so I felt compelled to write a review… as a frequent flyer I cannot name an airport where staff are committed to assisting me with a request for an earlier flight, even if it’s not available, I’m not disappointed because I can see they’ve tried… here, forget it… asked at the entry to the lounge and was told “No, we had a cancellation so there wouldn’t be any seats”.. there were people waiting and she was on her own so I said I’d come back and check again soon (as clearly she didn’t check)… upon this she had a quick look at the screen and said “nothing available” I went into the lounge and did a quick search for the earlier flight to see if anything was available - there was a seat….. so I waited for a while and saw that another staff member was there… I asked her if there was any availability on the flight she said “NO!” … so I said “thanks for your help” …. And then decided to write a review to warn people… in future if I am wanting a flight change in Perth, I will phone the virgin call centre! To be clear all other airports in AU have been fantastic, and I am a little grumpy knowing that I could e been home 3 hours earlier :(
A very unimpressive lounge given Sydney is a major location of Qantas. Thie atmosphere was no better than seating in the public area. The carpet was dirty everywhere. The toilet needed more attention due to the heavy usage in the morning. The whole place was very run down and it's shameful that Qantas is home here in Australia. The barista coffee was no better than the machine made coffee. It's not worth the money to join the Qantas Club for this benefit.
The service was excellent, as was the food. I was impressed they had GF and DF options. The chef even made some small meringues for us, which were delicious.
Racism by owner and costumer as well just one guy Ali is gentleman and very kind person.
What a bad service. Owner was so rude.
Great food, drink and facilities. The shower facilities are excellent and clean. Great to have a shower after a hot day in sydney before boardimg your flight home.
One of the best Air NZ International Lounges.
Spacious space.
Food and beverages options are consistent to what you will normally get in Air NZ Lounges.
Only downside is their power socket/chargers are inaccessible to some people (they are located underneath the seats) but this doesn’t affect 5 star.
Spacious space.
Food and beverages options are consistent to what you will normally get in Air NZ Lounges.
Only downside is their power socket/chargers are inaccessible to some people (they are located underneath the seats) but this doesn’t affect 5 star.
Slightly bizarre. You go through the area to have your boarding pass checked and then you walk... back into the airport. Except you don't. The lounge is huge and feels like the main terminal with duty free shops, the lot. Find a nice seat, grab a champagne, and wait quite happily for your flight!
I recently had the pleasure of experiencing the Qantas Business Lounge, and I must say it was nothing short of exceptional. The showers were immaculately clean, providing a refreshing start to my journey. The culinary offerings surpassed my expectations, with a delightful array of delectable options. The drinks were served at the perfect temperature, ensuring a refreshing and enjoyable experience. The attentive staff added an extra touch of hospitality, making my time at the lounge truly memorable. Qantas Business Lounge has set the bar high for premium travel experiences, and I look forward to my next visit.
Great business lounge. Not crowded. Comfortable seating. Not much power; we're used to American lounges with power at every seat; Not here. Surprisingly good good, although only one hot choice.
They have basic food (mostly cold dishes) and drink selections. For me, the highlights were the barista-made coffee and cookies.
The lounge looks alright and the toilets were clean. However, I noticed the carpet in the seating area was not clean. I saw food leftovers on the floor behind the tables and chairs.
Overall, it’s a decent place to relax before the flight. I personally wouldn’t pay to get in (I received a complimentary lounge invitation).
The lounge looks alright and the toilets were clean. However, I noticed the carpet in the seating area was not clean. I saw food leftovers on the floor behind the tables and chairs.
Overall, it’s a decent place to relax before the flight. I personally wouldn’t pay to get in (I received a complimentary lounge invitation).
I held Velocity Silver Status Membership this year, and used the second of my two included Lounge passes this afternoon before travelling back home to the GC.
Access to Lounge extremely easy as entry located on the right immediately after Security. Straight up Donna on Reception was warm, professional, friendly and welcoming. Thanks Donna!
On entering saw an extremely busy and full Lounge (understandable being late afternoon Friday). I eventually found myself a little table for one and for the next 2 hours enjoyed the comfort of the Lounge, and also some food and a glass of sparkling (Hardys The Riddle) which was all quite delicious.
Really liked that staff members were moving regularly throughout this large area, with all its nooks and crannies, clearing dirty plates and glasses, the good array of food and beverage on offer, and the clean (attendant on site) and modern bathroom w the luxury Appelles Hand and Body Wash and Body Lotion.
Not sure when I’ll get back into The Lounge again, but certainly do enjoy access when I can, especially when the terminals are always so busy
Access to Lounge extremely easy as entry located on the right immediately after Security. Straight up Donna on Reception was warm, professional, friendly and welcoming. Thanks Donna!
On entering saw an extremely busy and full Lounge (understandable being late afternoon Friday). I eventually found myself a little table for one and for the next 2 hours enjoyed the comfort of the Lounge, and also some food and a glass of sparkling (Hardys The Riddle) which was all quite delicious.
Really liked that staff members were moving regularly throughout this large area, with all its nooks and crannies, clearing dirty plates and glasses, the good array of food and beverage on offer, and the clean (attendant on site) and modern bathroom w the luxury Appelles Hand and Body Wash and Body Lotion.
Not sure when I’ll get back into The Lounge again, but certainly do enjoy access when I can, especially when the terminals are always so busy
30 January 2024
We ( 2 persons ) have lunch at The Gallery 12pm. Our order is Monet champagne and Grilled Salmon. We are not disappointed at all, presently surprised with the quality on both services and food.
Grilled salmon was very well presented and cooked just right combination with the sides.
We were treated with a beautiful plate of cheese cake as birthday desert on the house.
Great space and comfortable furniture, not crowded nor noisy. Just how I preferred.
I am not comparing Sheraton with Crown, Park Hyatt and other 5 stars hotel. The Gallery is worth its presence, F&B have improved nicely…. !
I am happy to return for another lunch / dinner.
We ( 2 persons ) have lunch at The Gallery 12pm. Our order is Monet champagne and Grilled Salmon. We are not disappointed at all, presently surprised with the quality on both services and food.
Grilled salmon was very well presented and cooked just right combination with the sides.
We were treated with a beautiful plate of cheese cake as birthday desert on the house.
Great space and comfortable furniture, not crowded nor noisy. Just how I preferred.
I am not comparing Sheraton with Crown, Park Hyatt and other 5 stars hotel. The Gallery is worth its presence, F&B have improved nicely…. !
I am happy to return for another lunch / dinner.
It is a massive improvement from the old lounge. However the food selection was poor. When I visited (tuesday morning) there were some salad, sandwich. No cakes or sweets which I was looking for 😿. It can be quite crowded but still has enough seats and felt peaceful. Barista coffee is the highlight here.
Staff were pleasant and friendly the food selection was ok, but when the bar opened us Aussie got onboard with that 🥂. Plenty of seating, clean and tidy and the amenities were spotless 10/10
What more can be said - lovely ambience, great service & a light healthy cuisine. Typical EK product - keep it up! ✨💫💥💯
Nestled within Sydney International Airport, the Air New Zealand lounge unfolds with expansive dimensions, generously accommodating a plethora of seating options for patrons. A standout feature is the panoramic view it offers, providing guests with a captivating vantage point to observe the dynamic activities unfolding on the airport runway. The inclusion of a well-appointed bar table and an extensive selection of beverages adds an element of sophistication, elevating the overall ambiance of the lounge.
Beyond the allure of aviation views and refined settings, the lounge caters to diverse needs, featuring a child play area for families traveling with young ones. This thoughtful inclusion enhances the lounge's appeal as a family-friendly space, ensuring a comfortable experience for travelers of all ages.
While the lounge's seating capacity and beverage offerings are commendable, an afternoon visit may reveal a somewhat limited array of hot food options, potentially impacting the dining experience. Despite this, the overall atmosphere remains pleasant and inviting. The Air New Zealand lounge effectively balances style and substance, successfully providing a haven for travelers to unwind and relax before embarking on their flights.
Beyond the allure of aviation views and refined settings, the lounge caters to diverse needs, featuring a child play area for families traveling with young ones. This thoughtful inclusion enhances the lounge's appeal as a family-friendly space, ensuring a comfortable experience for travelers of all ages.
While the lounge's seating capacity and beverage offerings are commendable, an afternoon visit may reveal a somewhat limited array of hot food options, potentially impacting the dining experience. Despite this, the overall atmosphere remains pleasant and inviting. The Air New Zealand lounge effectively balances style and substance, successfully providing a haven for travelers to unwind and relax before embarking on their flights.
I think I was the first guest who came through virgin lounge this morning.
4 Receptionists were there busy with something, doesn’t really bothered me at all.
I went straight through getting my piccolo, good warmed welcome from the barista, and coffee also not bad.
Food wise, there’s options of breads for toast, buttery mini croissants, scrambled eggs egg, chipolata sausages, cereal and fruits.
Basic good food, can’t complaint, 😊
4 Receptionists were there busy with something, doesn’t really bothered me at all.
I went straight through getting my piccolo, good warmed welcome from the barista, and coffee also not bad.
Food wise, there’s options of breads for toast, buttery mini croissants, scrambled eggs egg, chipolata sausages, cereal and fruits.
Basic good food, can’t complaint, 😊
I was underwhelmed by the experience. The entry to the Sheraton is spectacular, then you are seated toward the back in a room with little aircon and low chairs. The food was reasonable but not what I expect from a high tea. The buffet style didn’t excite.
There were 3 stations, one of which was basically a charcuterie board. The desserts weren’t amazing and there were no cucumber sandwiches - an important item in a high tea for me.
The scones were ok, but the cream was sitting under a hot lamp and wasn’t toppped up.
The tea service was great, you can try different teas and beverage top up’s and frequent.
Overall, I would not recommend. There are other places that do high tea better, even if you’re looking for the buffet style.
There were 3 stations, one of which was basically a charcuterie board. The desserts weren’t amazing and there were no cucumber sandwiches - an important item in a high tea for me.
The scones were ok, but the cream was sitting under a hot lamp and wasn’t toppped up.
The tea service was great, you can try different teas and beverage top up’s and frequent.
Overall, I would not recommend. There are other places that do high tea better, even if you’re looking for the buffet style.
The Qantas Business Lounge offers a bustling atmosphere catering to numerous travelers, bustling with activity. Despite the busyness, it stands out for its top-notch coffee, delivering a satisfying caffeine fix. The lounge's convenience is a standout feature, making it an ideal spot for those looking to relax or catch up on work before their flight. However, the high traffic might lead to limited seating availability during peak hours, potentially impacting the overall experience.
Spacious lounge but super busy on Sunday afternoons. Food decent. Friendly service.
Bought an upgrade Perth to Dubai and really disappointed! I can understand why they can’t arrange a limo , but why would allowing you to enter the lounge be an issue? A comfy seat and a glass of wine would have been nice. Think I’ll be flying with someone else next time. Idiots.
Went to have their Spring High Tea. It was a 2hr sitting time with a classic three tier stand of sweet and savoury delights and scones with unlimited orders of tea and coffee. 🙂
I liked the idea of using honey to create this menu for which the honey was harvested from their rooftop bees. However the end products were not as refined as I expected, especially from a 5-star hotel restaurant. 😐
The Scones were probably the most delicious items from the lot. They were freshly baked with a soft, light and tender texture. They were crispy on the edge and with a moist center. 🙂
There was a classic version and a sweet version. The sweet version was made with bee pollen, orange & chocolate which was nice and something different. 😀
Excellent customer service, staff was friendly and helpful from start to finish. 🙂
I liked the idea of using honey to create this menu for which the honey was harvested from their rooftop bees. However the end products were not as refined as I expected, especially from a 5-star hotel restaurant. 😐
The Scones were probably the most delicious items from the lot. They were freshly baked with a soft, light and tender texture. They were crispy on the edge and with a moist center. 🙂
There was a classic version and a sweet version. The sweet version was made with bee pollen, orange & chocolate which was nice and something different. 😀
Excellent customer service, staff was friendly and helpful from start to finish. 🙂
Unfortunately we can’t not rate this restaurant more than 2 stars. This restaurant used to be on the first floor and was up to a few years ago one of Sydney go to buffet’s with top quality food and a vibrant buzzing atmosphere.
We were here for the Friday dinner buffet which was far from a wow experience it once was and was fabulous for.
The selection of food was small ( hardly any seafood) and more focused on cold ( salades, breads, cheeses) than hot food.
The restaurant was also empty only 30% of the tables were in use by other guests.
The staff was friendly and the manager did ask
us how our dining experience was that evening.
We have explained our experience and our disappointment and were explained by the manager that the restaurant is about to close down in December, The restaurant will get renovated and then will reopen in 2024.
The hot and cold food was very average, on a positive note, the sweets and deserts were better quality.
But overall the quality does not justify the price being charged.
We were here for the Friday dinner buffet which was far from a wow experience it once was and was fabulous for.
The selection of food was small ( hardly any seafood) and more focused on cold ( salades, breads, cheeses) than hot food.
The restaurant was also empty only 30% of the tables were in use by other guests.
The staff was friendly and the manager did ask
us how our dining experience was that evening.
We have explained our experience and our disappointment and were explained by the manager that the restaurant is about to close down in December, The restaurant will get renovated and then will reopen in 2024.
The hot and cold food was very average, on a positive note, the sweets and deserts were better quality.
But overall the quality does not justify the price being charged.
It was a good and spacious lounge! Receptions were cheerful and efficient, food selection is okay, but the best part is the selection of different seating arrangements. We’ll be back!
When you arrive early to the airport after a busy work trip, it's always lovely to relax in the Virgin Lounge and get on top of emails, and book your next trip flying Virgin Airlines. Lovely staff, and a great selection of nibbles and refreshments.
Unfortunately we could not rate this lounge more than 3 stars as this Qantas lounge needs renovations asap. The food selection was small but the lunch was tasty. As this is Qantas its Sydney business class lounge our expectations where higher, the whole place looks and feels tired. The toilets where clean but lots of wear and tear on the walls and bathroom doors.
Not the worst lounge but definitely by far not the best lounge either.
Not the worst lounge but definitely by far not the best lounge either.
Need to walk a few stairs to the lounge. The receptionist was cheerful. I came here twice at lunchtime in a week. Very busy.
Similar settings and food sections (food & drink selection) to other Virgin lounges in Australia. Have pasta but rather mushy here, not very attractive. More chips, cheese, and snack options. The spicy soup, which had different ingredients in 2 days, was really good. Staff can make Latte art.
The toilets & showers were also clean but a bit old. There is hand cream in the toilets.
One escalator only to all gates.
Similar settings and food sections (food & drink selection) to other Virgin lounges in Australia. Have pasta but rather mushy here, not very attractive. More chips, cheese, and snack options. The spicy soup, which had different ingredients in 2 days, was really good. Staff can make Latte art.
The toilets & showers were also clean but a bit old. There is hand cream in the toilets.
One escalator only to all gates.
Came for breakfast. Very close to the gates.
Receptionists were nice.
Comfortable place but not quiet. Always heard some "bang bang" noise made by staff.
Little selection of hot dishes.
Vegetarian cake was good and warm.
Warm Scrambled Egg was nice, too.
Fruit bowl has fresh watermelon, rock melon and honeydew, 2-3 cubes each.
Banista makes coffee. Coffee was ok. No Latte art.
Clean table fast.
Too early, toilets and showers were clean.
Receptionists were nice.
Comfortable place but not quiet. Always heard some "bang bang" noise made by staff.
Little selection of hot dishes.
Vegetarian cake was good and warm.
Warm Scrambled Egg was nice, too.
Fruit bowl has fresh watermelon, rock melon and honeydew, 2-3 cubes each.
Banista makes coffee. Coffee was ok. No Latte art.
Clean table fast.
Too early, toilets and showers were clean.
I use lounges all over the world. Sadly, QANTAS lounges are not up to par. The food was minimal and the staff had that unique "QANTAS BEGRUDGED CHARM," that sadly, this once iconic airline has become known for. Hopefully it improves but who knows. Next international business class flight, I've chose Emirates. Can't fault them.
Staff at the front reception were a bit cold .. needed Warmer customer service. The cleaning staff, on the other hand, were very helpful. The cleaning staff gave me a high chair, cleaned our table and even provided serviettes for my baby!
Food was okay - the usual continental breakfast. The line for barista coffee was long. Bar is opened from midday only
Food was okay - the usual continental breakfast. The line for barista coffee was long. Bar is opened from midday only
Big area to relax in, lots of different spaces as well if you want to work or catch up with your group!
The drinks are very better than the AMEX lounge. With multiple stations and also a bar. Also order your coffees from here as well. The usual breakfast foods available.
Overall very nice spot to relax before a flight!
The drinks are very better than the AMEX lounge. With multiple stations and also a bar. Also order your coffees from here as well. The usual breakfast foods available.
Overall very nice spot to relax before a flight!
This is a spacious frequent flyer lounge at SYD airport. During my stay in the morning was very busy, but I could find a place to sit down. To be honest, the food options were very basic, with e.g. scrambled eggs, potato croquettes and pancakes to be offered. And this food wouldn’t win any awards. Especially the croquettes were awful tasting! Drinks were ok. Coffee was freshly prepared by staff members upon request at the buffet area. To sum up, I can say that I made an average experience in this lounge only.
Pretty efficient airline with friendly staff. Not a full service airline but they do offer free water, tea and coffee. Clean airplanes but only thing is that some of their planes don’t have a usb port to charge your devices which I do find odd. But the virgin entertainment system connected to your device was not bad. All in all a no frills kind of airline.
Awesome experience
Space and cozy seats enough but foods are terrible . There are few kinds of food and no taste. The space is spacious and clean, and there are enough seats. The bathroom is a little small
Best - only sometimes pipped by Etihad - Qantas platinum only competitor but that’s a different category than toastie heaven in Qantas club or business class rubbish - at least toasted sandwich is not a toastie or breakfast brekkie for bazza’s sake!
We always Travel with Virgin Australia
they can’t do enough for us. they always help me with my daughter who has disabilities. kind friendly supportive staff. Booking, Check in and boarding is fantastic and easy. highly recommended
they can’t do enough for us. they always help me with my daughter who has disabilities. kind friendly supportive staff. Booking, Check in and boarding is fantastic and easy. highly recommended
Very light, airy and spacious lounge. Good views. Friendly staff. Ample hot and cold food. Music a little loud so I put on my noise cancelling headphones to do some work (around 20 work desks with sockets plus other communal tables with sockets).
Super cosy outdoor seating with those has heaters on.
Sheesha was spot on and we enjoy our time there.
A pot of Hot ginger tea was soothing in this cold weather.
Fantastic Arabic music playlist made our evening.
Thank you
Sheesha was spot on and we enjoy our time there.
A pot of Hot ginger tea was soothing in this cold weather.
Fantastic Arabic music playlist made our evening.
Thank you
This restaurant located on the Lobby of Sheraton Grand Sydney Hyde Park is opened all day, from breakfast to dinner, serving a limited menu ala-carte.
However, you will find your typical meats, burgers and sandwiches. Both the steak and salmon are highly recommended.👍🏼
We would have preferred to dine and meet at Sydney Commons but on L1 but is was not open.
However, you will find your typical meats, burgers and sandwiches. Both the steak and salmon are highly recommended.👍🏼
We would have preferred to dine and meet at Sydney Commons but on L1 but is was not open.
Even though there is no much variety but each dish is tasty with good quality
First time I've used the Emirates lounge since I usually fly domestic. Nice quiet layout, and good variety of drinks and food.
A spacious lounge just a few steps away from the scanning area, located in the middle of the terminal, the Qantas Domestic Business Lounge has all the essentials for business travel. There's a standard selection of fruit, pastries, hot food and juice. It also has its own barrista for those that need a coffee fix. The lounge overall though is a bit dated and generally has a lot of people during the peak flying times. Shower and printing facilities are also available.
Booked the high tea buffet a bit over a month ago, only to show up to discover that there was no buffet and apparently hadn't been for about four weeks. When pressed about why I wasn't informed that there would be no buffet I just got the same line about it being removed four weeks ago over and over again. The majority of the staff were unfriendly (with the exception of one server who was actually nice and made jokes) and really did not seem to want to be there. The coordination was astonishingly bad. We ordered some tea, only for them to come back and tell us it was out of stock. How they didn't know it was out of stock to begin with is beyond me, but also, like, it's a high tea, the tea is half of the point, tea doesn't go bad, how hard is it to keep it in stock. The server who seated us asked if we'd like some water to start, we said yes, and she just... never brought the water. The place was mostly empty, it wasn't like they were flat out keeping up with other customers. Despite the place being mostly empty it still managed to be loud, wouldn't want to be there if it was full.
The food was all right, but we showed up with the expectation of a buffet, it's just not the same thing. Even then, the quality of the food was inconsistent, one of the raspberry and white chocolate scones was significantly nicer than the other two, it was even a slightly different colour. Only one of the tarts had fairy floss/pashmak on it, despite the menu indicating that it should've been a standard feature.
The only feature that made this place unique is gone, if you want high tea, just go somewhere else.
The food was all right, but we showed up with the expectation of a buffet, it's just not the same thing. Even then, the quality of the food was inconsistent, one of the raspberry and white chocolate scones was significantly nicer than the other two, it was even a slightly different colour. Only one of the tarts had fairy floss/pashmak on it, despite the menu indicating that it should've been a standard feature.
The only feature that made this place unique is gone, if you want high tea, just go somewhere else.
Found a limited selection on offer for breakfast just poached eggs 🥚 (which were hard boiled). There was the usual selection of toast,cereals and drinks. Could have been the heavy presents of FIFO workers. The service and cleanliness were fine so overall satisfactory.
Very conveniently located just after security check.
Head to the left of the big glass round a bout to find the entrance.
Large apron facing windows all along one side, great views of all the virgin (and other) aircraft, with Perth city in the background.
Food offerings quite good, along with great coffee and other drink selections
Head to the left of the big glass round a bout to find the entrance.
Large apron facing windows all along one side, great views of all the virgin (and other) aircraft, with Perth city in the background.
Food offerings quite good, along with great coffee and other drink selections
If there are fewer people, good. As soon as there is a rush of people, they become so rude. That the person is forced to think why he came here
I don't know who is the head chef at Emirates Lounge Perth is - but well done! The best lounge food I have eaten anywhere. Tasty, beautifully presented and flavourful!
Excellent lounge, good food, plenty of wine and drinks options. Spacious and Comfortable seating areas. All the facilities are new and in good order. The shower room is clean and big.
Mr Felipe Krupelis has provided an outstanding support at Emirates Check in and boarding at Perth Airport. He was polite and supportive since my arrival until the boarding, as I’ve faced some issues with my reservation flight. He does deserve some managerial recognition for being such efficient! Well done and keep it up, Felipe!
Went for the weekend high tea, served buffet style. Very small selection of sweet and savoury items.
Savoury: falafel, arancini, mini chicken pies, finger sandwiches (smoked salmon, chicken & mayo, egg salad), three cheeses, salami, ham, watermelon & feta salad. Very average, I think the watermelon salad and the chicken sandwich were the best items.
Sweet: assorted cake slices, cheesecake, plain scones, date & orange scones, brownies, lemon meringue tart, cannoli, fruits & chocolate fountain
Most items were way too sweet. I usually love desserts but the only thing I bothered getting seconds for was the fruits and plain scones. There were quite a few fruit flies buzzing around however, which made it a bit unappealing.
The almond cap was pretty good.
Personally I don't think it was worth $80 for the limited range and quality. Much better high tea options elsewhere.
Service was alright when we were there but it was nearly impossible to contact them prior to our visit. Emails and phone calls both went unanswered, and the reception was unable to assist over the phone either.
Savoury: falafel, arancini, mini chicken pies, finger sandwiches (smoked salmon, chicken & mayo, egg salad), three cheeses, salami, ham, watermelon & feta salad. Very average, I think the watermelon salad and the chicken sandwich were the best items.
Sweet: assorted cake slices, cheesecake, plain scones, date & orange scones, brownies, lemon meringue tart, cannoli, fruits & chocolate fountain
Most items were way too sweet. I usually love desserts but the only thing I bothered getting seconds for was the fruits and plain scones. There were quite a few fruit flies buzzing around however, which made it a bit unappealing.
The almond cap was pretty good.
Personally I don't think it was worth $80 for the limited range and quality. Much better high tea options elsewhere.
Service was alright when we were there but it was nearly impossible to contact them prior to our visit. Emails and phone calls both went unanswered, and the reception was unable to assist over the phone either.
Virgin lounge sydney you can hold your head high.
The staff, food, service and drinks were all amazing.
The place was very clean, with staff always around to collect dirty plates and glasses.
The wifi was fast and free.
The food was so delicious, fresh and a great selection.
They have a rule that no alcohol before 12pm, which honestly is great.
Cannot wait to visit here again soon.
The staff, food, service and drinks were all amazing.
The place was very clean, with staff always around to collect dirty plates and glasses.
The wifi was fast and free.
The food was so delicious, fresh and a great selection.
They have a rule that no alcohol before 12pm, which honestly is great.
Cannot wait to visit here again soon.
Amazing lounge!!
Polite and friendly staff. Lots of food to choose from, very tasty. Lots of beverages and alcohol available, to help yourself to.
Spacious and quiet. Clean amenities with showers & hair driers. Good views too.
Polite and friendly staff. Lots of food to choose from, very tasty. Lots of beverages and alcohol available, to help yourself to.
Spacious and quiet. Clean amenities with showers & hair driers. Good views too.
Such a difference at the Sydney lounge in comparison to Brisbane. Staff very attentive & clean tables straight away. Also great choice of food with fresh salads, & chilli flakes provided. Coffee is also usually very good.
Beautiful ambiance. I love there lady killer flavoured sheesha.. if you want to spend some quality time with your friends and do some chit chat than this place is perfect.
Fantastic venue for a corporate event
Lounge is good, clean and well laid out. Food and drinks are all self service which I prefer.
Staff on the desk to greet you are friendly and helpful, I always find the waitress unfriendly and snobby, need to learn to smile or at least say hello back.
Staff on the desk to greet you are friendly and helpful, I always find the waitress unfriendly and snobby, need to learn to smile or at least say hello back.
Enough comfy seating, good range of drinks and food, great bathroom facilities including a shower for those who need to refresh, would have given a 5 star review if more gluten free food options were available
Edit: 15/10/2023 10p0hr 4 stars
Fresh brekky items. Toasties are good.
Not crowded at all. Checkin ladies on the desk very helpful.
Barista, he was quite grumpy like he did not want to be here. Perhaps a big night? Why work in customer service if you dislike people
Edit: 16/07/2023 0750hr 2 stars
Always great service. Food seemed average as hot meal/curry was mostly empty and not replaced for some timeWatching baggage handlers throw luggage across the conveyor belt, leaving one bag on the wet tarmac. Staff walked around it and took 5 minutes to pick it up. Little wonder four off my suitcases were damaged
Fresh brekky items. Toasties are good.
Not crowded at all. Checkin ladies on the desk very helpful.
Barista, he was quite grumpy like he did not want to be here. Perhaps a big night? Why work in customer service if you dislike people
Edit: 16/07/2023 0750hr 2 stars
Always great service. Food seemed average as hot meal/curry was mostly empty and not replaced for some timeWatching baggage handlers throw luggage across the conveyor belt, leaving one bag on the wet tarmac. Staff walked around it and took 5 minutes to pick it up. Little wonder four off my suitcases were damaged
Important design resource for Brisbane, especially local architecture. Very enthusiastic and helpful staff with a passion for design.
Check out the University of Queensland School of Architecture lecture series co-hosted by APDL.
Check out the University of Queensland School of Architecture lecture series co-hosted by APDL.