Local Guides World
Keith Smith Ave, Mascot NSW 2020, Australia

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Reviews — 8

Leung Mark
at 2024 May 06
Leung Mark
at 2024 May 06
Visiting this lounge as a Oneworld sapphire member.

The size of this lounge is large and it was easy to find a seat . Lounge view was good . Sun light directly to the lounge and can see the Qantas maintenance area.

Food choices were very limited . All day dinning menu just only serve bread with cheese, ham and salad . No hot food provided .

Drinks were ok . Coffee , tea , wine , juice and soft drinks were available .

The toilet was not clean . Saw used toilet paper on the floor . Hot water is not hot enough for shower .

Service was acceptable.

I understand that it is just a club lounge , not a business class lounge and it can’t be compared . But I found that the Melbourne club lounge was even better comparing with the Sydney one in terms of food choice and cleaness.
Krish
at 2024 Apr 24
Krish
at 2024 Apr 24
One of the biggest lounges in the country and enough seating unlike other terminals where it's a musical chairs to find a place, great service and loads of seating options.
David White
at 2024 Apr 09
David White
at 2024 Apr 09
A very unimpressive lounge given Sydney is a major location of Qantas. Thie atmosphere was no better than seating in the public area. The carpet was dirty everywhere. The toilet needed more attention due to the heavy usage in the morning. The whole place was very run down and it's shameful that Qantas is home here in Australia. The barista coffee was no better than the machine made coffee. It's not worth the money to join the Qantas Club for this benefit.
Great business lounge. Not crowded. Comfortable seating. Not much power; we're used to American lounges with power at every seat; Not here. Surprisingly good good, although only one hot choice.
Erica S
at 2024 Feb 17
Erica S
at 2024 Feb 17
They have basic food (mostly cold dishes) and drink selections. For me, the highlights were the barista-made coffee and cookies.

The lounge looks alright and the toilets were clean. However, I noticed the carpet in the seating area was not clean. I saw food leftovers on the floor behind the tables and chairs.

Overall, it’s a decent place to relax before the flight. I personally wouldn’t pay to get in (I received a complimentary lounge invitation).
S A
at 2024 Jan 19
S A
at 2024 Jan 19
It is a massive improvement from the old lounge. However the food selection was poor. When I visited (tuesday morning) there were some salad, sandwich. No cakes or sweets which I was looking for 😿. It can be quite crowded but still has enough seats and felt peaceful. Barista coffee is the highlight here.
z3173054
at 2023 Oct 04
z3173054
at 2023 Oct 04
Staff at the front reception were a bit cold .. needed Warmer customer service. The cleaning staff, on the other hand, were very helpful. The cleaning staff gave me a high chair, cleaned our table and even provided serviettes for my baby!
Food was okay - the usual continental breakfast. The line for barista coffee was long. Bar is opened from midday only

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