Best Mechanics in Canada

Purchased a car from here to take to Ontario, they made the process very easy and took care of everything. It came with Ontario safety and Ontario taxes deducted so I didn't have to pay the tax twice and wait for a Quebec tax refund. The car has been great and I highly recommend this place!

Unfortunately I was having car issues and needed to pull off the 401, I headed straight to the ESSO. Unbeknown to me - Mechanic Dan was right next door. I went over and he immediately offered to come take a look at my car. Dan offered help in a moments of notice when he didn’t have too, his knowledge and kindness didn’t go unnoticed and I’m super thankful he was able to help in a stressful time. Thanks Dan!

I have had three recent oil/filter changes at Riviera, two on a Kia Rio, and one on a Lexus ES350. The Kia oil was overfilled to 5 litres (it takes 3.5). Had to wait 3 days before I could take the car back to have the excess oil drained out (8 Dec 2022). This week the oil was overfilled again, this time 4 litres. I drained the excess oil out of the crankcase, using a vacuum pump, through the dipstick tube. My Lexus ES350 was returned with the dipstick twisted by 90 degrees caused by forcing it into the dipstick tube. If this garage cannot do a simple dipstick check after replacing the oil and not damage the dipstick there is no hope. I have had work done at this garage for over 15 years but no more. I will never go back.

Dan’s the man. Trustworthy, communicative and friendly. If you’re looking for a mechanic, this is your sign to go to his shop.

They were a huge help getting my car safetied to get Ontario Plates back on after I moved from Alberta. The customer service was excellent and very honest- another mechanic quoted me over 2000 for the replacement part however Riviera was able to fix the part themselves instead of fully replacing, which saved me about 1800 bucks! Would happily return.

Straight to the point guy, love it.

Look for Anne Reyes! She's amazing. She found the perfect car for my partner and I, explained the process very well, and gave solid advice. We were buying a car for the first time and naturally had a lot of questions but both Anne and Nomer were transparent, approachable and incredibly helpful. They were the perfect duo! We're very happy with how it all turned out.

We went to Charles Glenn Toyota recently to book our new car.We were assisted by May. She made sure she listened to what we were looking for, suggested us a car that fit our needs the best and also gave us the best deal possible on the new Toyota Grand Highlander! We are now in queue and look forward to receiving our car soon.Will be updating the review once we receive our call for the car as well! Thank you May for making sure we were well taken care of!

The service is always exceptional. The service front desk is helpful and I want to shout out to the shuttle gentleman (very sorry I forgot his name) who picked me up from Costco and drop me off right at the front desk so I would not need to carry all heavy stuff around. Also front desk was very considerate to bring the car back to me, again, as I have lots of grocery with me.
Thank you for all the hard work.

I had an amazing experienced with Anne Reyes and team. As a first time purchasing a brand new car, I was hesitant because of the not so nice stories that i heard from dealing with a dealership but not with Anne. She was so transparent by giving all the breakdown and costs of each car. I appreciate her for not making me to decide right away,but to just contact her when i decided.

Nomer was also so helpful and made the whole process smooth and easy.

I highly recommend!

Lana's warm and welcoming demeanor made me feel like family from the moment I stepped into the dealership. Despite my hesitation after test driving a car with her, Lana never once pressured me to make a decision. Instead, she took the time to understand my needs and preferences, diligently searching for similar vehicles that could potentially fit the bill.

Her proactive approach didn't stop there. Lana went above and beyond by notifying me of a new listing that hadn't yet undergone inspection, but she believed it could meet my requirements. This level of attentiveness truly impressed me.

When I returned to test drive the initial car again, Lana's professionalism and dedication solidified my decision to purchase from her. It didn't matter how long it took, or what model; Lana had earned my trust and my business and I was going to buy my vehicle from her. I couldn't be happier with my experience, thanks to Lana's exceptional service.

The rest of the team was welcoming and helpful- and the delivery experience was personable and informative.

All our commercial (light ans heavy duty) and some personal vehicles are serviced here since 2018, nothing but good, honest service all year round.

First time using this guy, very professional, fair prices. Gets back to you in a timely manner. Over all great experience. Think i found my new mechanic

Brought my 2020 Sienna to Charlesglen Toyota twice, spark plugs filled with oil, and engine rattled heavily when idle . Service manager said " It's normal to have spark plug filled with engine oil" , and deemed the car as " normal condition" , so they don't fix it. Will update video of the " normal rattled engine " soon. 5 start for their "bravely normal honest behavior" :)) , but not for their expertise :))

Great experience at this dealership. I was paired with May and she was both personable and professional, and we quickly developed a good relationship. May was very knowledgeable about the differences between trim levels and was able to help me choose one that best suit my needs. All staff I engaged with were helpful and very friendly. Would definitely recommend May and this dealership to anyone looking to get into a Toyota!

Best Dealership Experience thus far!
I have gone through the purchasing experience from numerous dealers over the years, and Charlesglen has been by far the best.
Stephen was a great salesman to deal with. Very knowledgeable of all things Toyota and the dealership. He genuinely seemed to be caring about getting the best deal possible.
Allison was just as compassionate about the process. Assisting her employees to make sure that both the customer and business come out ahead.
All in all, a really great experience. Looking forward to going back there again!

Another 5 Star rating for Mechanic Dan Auto. He has done terrific work on everything from cars to a boat trailer for my family. When I ask him to look at/repair something I know with certainty that the service will be top notch with honest and transparent pricing.

Worst dealership ever. DO NOT DEAL WITH GARY CASTRAGNIER WORST SALES PERSON. Do not deal with him. He threatened me. I wil file police report

Rick and his team are second to none. They have provided service to our Retirement Home vehicles for many years and we cannot recommend them enough.
Rick is fantastic to work with, superb customer service & friendliness. If I could give him 10 stars I would!

Quick service and staff super friendly

This guy is a bust. He is so unprofessional. He books appointment and then when you are about to leave and out of courtesy call him that i am on my way he said sorry dont come today come tomorrow. What if customer dont remind and reach the place. Total waste of time. He fixed my car bumper and it came out in a month and he totally said there is nothing wrong and all and he wont do anything until i bring the bumper hanging with the car. He left me hanging there and went with other client and totally ignored what i was saying and then went inside without saying anything. He took so much time to do my job and then dont take responsibility for any mis-happening. Total fraud.

Went shopping for a used 2018 Civic. Grace Taylor was amazing at explaining everything to my daughter (she knows her Honda products!) dealing with her trade in.
Unfortunately we ended up going with a newer 2020 model elsewhere. Grace handled the refund of the deposit promptly and very professionally.
Kudos to her!

Really bad experience with these guys . I gave my car to them for quater panel work . Mohammad told me will get the car in 1-2 days . After 1-2 i was calling him to pick up the car but no reply on the phone . Went there nothing was done on the car . I dont know how these guys get these reviews here even they dont know how to fix a car leave the paint job . Really really disappointed with work and attitude towards customers. Better donate the money rather then fixing your car through them .believe me worst experience ever

I took my car to get the bumper fixed and the owner of this place told me that he will fix it in a week . He took 1 and half month to get it fixed ( which was beyond my expectations) He charged me for something which was i was never told .After refusing to pay the amount , the owner did not allowed to release the car which affected me to pay the charges which were never disclosed.
I would never recommend this place to anyone.
#BAD EXPERIENCE EVER

We have had several of our vehicles undergo service by Dan. We can’t say enough good things about him and his business!
Great communication and great pricing.
Truly prompt and excellent service!

Can I have a few more stars to pass out? Knowing we had only a few minutes to get our RV connected or we'd have to return to Kingston to wait (tis the season) until we could book into a garage to see why our RV lights wouldn't work. Rick, the owner, fitted us in five minutes flat had the problem fixed and us on our way. Riviera Automobiles are now our "go to" for our vehicle needs.

We got a flat on our way camping. This guy not only helped us out immensely but he did it very quickly and cost efficiently. We very VERY highly recommend his business. Such a great guy!! Thank you so much. From Sarah and Lesley

the Manager\Owner Rick is Fantastic! he has gone above and beyond to help us get our motor home back on the road.
him and his staff provided great service and answered all our questions.

Dan consistently provides excellent service - both in quality of work and in quality of character. Dan offers honest advice and does fair work based on years of experience while serving in the best interest of the customer. My family and I highly recommend Dan The Mechanic for all your vehicle needs.

Not very impressed. I brought my vehicle in on December 22nd for a rear quarter panel / rear bumper paint service. The owner Mo at time assured me that I'm leaving my vehicle in good hands. I took a gamble and brought my vehicle here and not to my usual bodyshop due to the positive rating from Google. After the winter season I started noticing blemishes with the paint and clear coat. White streaks started showing up around the rear bumper and rear quarter panel. The imperfection was so noticeable and instead of repainting the vehicle again I decided to wrap the vehicle... The wrap installers did a great job on every part of the vehicle except the parts that got repainted. The clear coat was terrible, I didn't notice all the runs till the wrap was on the bumper. The clear coat was so thin it peeled with the wrap when they tried to reapply the vinyl wrap to remove the bubbles. I asked the wrap company if they used a torch, and if they applied to much heat to cause this damage.. etc. They actually showed me video footage of the installation. The clear coat lifted as they tried to reduce the bubbles by lifting.

I contacted the owner Mo and sent him images of the damage. He quickly went on the defence and said that it was not their fault and will not take any ownership for the issue even thought this paint job was completed in Dec. He then added "we can sand down and prime for you then you can wrap it at a discount" No thank you, I will not take any of my vehicles nor will I ever recommend this body shop to anyone. I will instead warn people, colleagues, business partners, the automotive community etc about this place.

I should have brought it back to the shop to get it fixed when I started noticing the poor quality, and all the clear coat runs. Lesson learned.

I have been looking for a car for almost a month. I have dealt with several dealerships from Quebec and Ontario. After several appointments, I finally came accros Honda Lachute and I was astonished by the quality of service, the follow up and the deal I was offered - especially in the context of the car market today. Although I have decided to buy a new car from a local dealership (because of the interest rate) I would recommend Alexis and Grace for any future business. They were very professional, HONEST and worked with integrity. They also offered to do the safety in Ontario - most dealerships in Quebec don’t. They also reimbursed for the deposit I put on the car.

Absolutely horrendous experience, specifically dealing with Alex. I have never in my life been spoken to so rudely and condescendingly in a dealership. Not only would I never go here again, I’m curious how this guy still has a job. What an infuriating process, I urge everyone to take their business elsewhere.

I had urgent unidentified car troubles during lunch hour with 3 kids in the car and while driving 2 eldest children to their vax appointment on a very cold winter day (-27C). Despite an already busy schedule and no appointments or history at this dealership, they squeezed me in and provided excellent curteous service, put the car on a lift and found the source problem with fix. Beyond that, they showed genuine concern and offered solutions to get my family home safely!!

I recently had my car in for service at Riviera Auto and was very impressed. Within a few hours of Riviera Auto having my vehicle, they called me with a very detailed explanation regarding the exact issues my car had, the prices I was looking at, the options I had and a way quicker timeline than I had expected. From the beginning this team was awesome to deal with. They called me with updates, waited until I had made a decision to do any work and were very reasonably priced. I will be bringing my vehicle back to Riviera Auto for any future services.

I bought a car from Honda lachute that was told to be in working order, turns out car needed a whole new motor.

Edit: The car left me stranded not even a week later after buying, the car needed many things to be safetied even though I was told it was in working order.

Excellent service I received from lachute Toyota.Service manager Mr Andre was excellent
Mr Joe the mechanic was extra ordinary
The owner was awesome gentleman
I went all the way from Montreal to change my water pump timing belt spark plugs It was family experience
One could trust and leave the dealership fully satisfied worth the travel trustworthy excellent customer service very happy with the service I received from the dealership and the staff from the owner to the mechanic
Bravo keep up the good work & sprit

Great service! Totally recommend this dealer

My employer has used Riviera for their fleet maintenance for several years now and I have, subsequently, brought my vehicles in for maintenance.
Great professional service!!
I was called before any work was done with a review of the issues and the cost to fix them.
The work was done efficiently and my vehicles have not had any reoccurring issues.
Very happy with the service!

Great staff! Very professional and helpful and knowledgeable. They do top quality work at fantastic prices. I recommend this auto body shop for all your body work repairs. I am truly happy with the work that they did with my replacement bumper and the paint job they did..

Fair price. Im satisfied with my orders and results. Mohammed at the front desk was easy to talk to. Even though we talk more through text messages he responds on time and got all my orders right. Very well recommended.

Fair and honest shop doing very good auto body work at reasonable prices. Ran into an unexpected problem on my car and they stayed very late on a Friday night of a long weekend to get it fixed so I wouldn’t be left out in the cold without my vehicle. I was impressed and thankful.

Mohamed was very professional when dealing with me and provided me with such a good customer service. I also got an amazing deal on the hood I ordered from him for my Hyundai. I would definitely recommend.

wonderful service. really know how to treat a client

They were fabulous.. so accommodating.. thank you for the great service

Exzellent Service and sins now15 years our choice in everything what comes around with our cars.

Best customer service i ever had . Love to do business with them

We drove here from Gatineau and it was well worth the drive. Professional friendly service from Marie-France and the rest of the team. I love my "new to me car". The car was prepared for us at short notice and the brand new mats were a real bonus! I would recommend this dealership to anyone. Some dealerships seems disdainful of those not buying a brand new car but none of that here!

Worst experience buying a car.

I thought buying from Honda would mean first class service or at least good service. Not the case. I didn’t haggle the price even a dollar and when I came to realize that they are selling me a car with winter tires on it in the middle of June I asked that they put a set of all seasons on for me so that I don’t spend another $800 on tires after buying a practically brand new car from them.

Long story short they sold me a set of good tires for $300 which I agreed to prior to showing up. No problem. I came from another city about 2 hours away and gave them a heads up that I’m going to be there soon. When I get there the finance manager was nowhere to be seen and I spent about an hour just hanging out. After getting all the paperwork done I was told by the salesman (who was a cool guy just stuck working at a bad dealership) that they could not install my tires for me. That’s another $100 out of my pocket. No problem.

I get into the car to take off and I realized I forgot to pay the $300 so I go back in..... they charged me tax...... on the tires that were not brand new.......

On top of everything the car was below empty with gas..... I have never in my life been to a dealership that would do that.....

My father made me put some gas in before I dropped off my trade in because he said it would be disrespectful to give them the car with the gas light on.

Eitherway right before I left I forgot to get the second fob for the car. I went back in a second time before taking off to get the second fob. He goes to check and comes back empty handed saying that there is no second fob and that a second fob is almost $300......

WORST EXPERIENCE EVER! I am shocked by the service I received and quite traumatized to be honest.

If you live in Ontario do not even think about going here because there is a big difference between the professionalism and business ethics the dealerships share.