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Reviews

What a joke of a clinic!
The front desk was very nice and helpful but that’s about it.
The washrooms where I was supposed to give the urine samples had no soap at all. The doctor barely introduced himself so I had no idea who he is. I felt like I was bothering him before his lunch break, and all the examination took about 3-5minutes. He examined me with two or three questions, one forward bend, two side bends and then told me I’m flexible. I feel a visceral pain in my lower back and he only tells me it’s not kidney problem because kidneys are somewhere else. Doesn’t even try to figure out why do I feel this pain and what it is. His only advice is to take advil and stretch.
I used to be a health care professional myself and it really insults me that someone doesn’t do their job. Where’s empathy, where’s effective communication, where is a will to help?

I seeked professional helped. I found disappointment and Advil pill and they are both hard to swallow.
The receptionist was very polite and the doctor was very professional. I felt like they got back to me in a reasonable amount of time.
I have been to lots of doctors over the years, both for myself and in support of family members battling chronic conditions. This was unquestionably the worst and most useless appointment I’ve ever had. The one thing I can say is the receptionist was nice and helpful. But the doctor was a disaster. He didn’t introduce himself, so I don’t know his name, but he was an older man of smaller stature, bald, wearing glasses. He listened to me for less than thirty seconds, interrupting me each time he was tired of my talking. He didn’t take my temperature. He dismissed my medical history as not indicative of anything with my current complaint. And he exited the room while I was still trying to describe my symptoms. I thought he was getting something to bring back, but no, he was just done with me. When I tried to express unmet concerns (as he ushered me out the door), he actually chuckled and mocked me as over dramatic. The whole appointment lasted less than five minutes, and there weren’t even any other patients in the clinic at the time! Fortunately, I was able to get a tele health appointment later that day with a doctor who actually listened and prescribed the right medication, and I started feeling better the next day.
No muss....no fuss, they took me right away and I was out of there fast. Much faster than the 45m I waited at my old GPs office many years ago.....lots of free parking too.
The doctors usually at this clinic are always so amazing and helpful. I called in yesterday September 17/23 for a phone consult and spoke to a new doctor . He was completely useless and unhelpful . He told me to google health files for information about symptoms I was having ..I thought he was a doctor and that’s why I was calling a medical clinic .? I’m sure the health files would be more smarter and knowledgeable than him as obviously he didn’t know what the symptoms meant .
Hopefully next time I will get the amazing doctors I’m used to at this clinic
I can book same day appointment if I call in the morning. The staff are professional and very organized. They also have good doctors, knowledgeable and they care about patients as if they are your family doctor. I give them four stars (not five) because I think the facility, furniture, and equipment have room for improvement.
Dreadful. Still advertised as a walk in clinic but you can't walk in. Phone system made it very difficult to make an appointment. Doctor was unwelcoming and stood in the corner of the room, despite knowing I'd tested negative for covid. She made it clear she thought I was wasting her time despite having interrupted me and not allowed me to talk through what was going on. Needless to say I will never go there again.
Amanpreet Singh
at 2023 Feb 10
Amanpreet Singh
at 2023 Feb 10
If walk in doctor leaves by 7, please change office hours to that and not 8pm. So patients don’t waste time coming after 7
I have two kids and no car. Here is my nearest walk in clinic. make an appointment by phone is very easy.
I used to get call back within 20mins.but recently it takes time to get call back or no response. It must be getting busy with covid patients.Drs are good and helpful. and Receptionist are very kind as always.
Charlene McManus
at 2022 Sep 11
Charlene McManus
at 2022 Sep 11
I would not wish my worst enemy the treatment I received here. The doctors and staff are not only terrible, they are heartless and the female doctor that “treated” me, was the cruelest person I’ve ever met. I left crying and had to find another clinic who would actually help me.
Please avoid at all costs, no one deserves to be treated with such disrespect. I cannot believe this place is allowed to be open. I hope the staff here know they should all be ashamed of themselves.
Erica Grillone
at 2022 Jul 15
Erica Grillone
at 2022 Jul 15
I’ve been to many walk in clinics and I’ve never received the care like I did at this one. Dr.Chen was very caring and very helpful and did not make me feel like a nuisance which I feel most drs do unfortunately. And he even took the time to call me back and follow up! That meant a lot as I’ve never had that kind of care from any Dr.
Mohan Jugait
at 2018 May 24
Mohan Jugait
at 2018 May 24
This service sucks. You book an appointment a week before you go back to have a checkup, and they say that the doctor you want will be there. Next thing you know, the doctor you want decides not to show up or not to come because they are “not available” or that the doctor is “not coming today”. This happens not once, not twice, but multiple times. This is not a way to run a clinic. Personally, we had an appointment at 6:00. We were trying to confirm it at 4:00. When that’s their job to confirm that the patient is attending his/her appointment. Later on, we call them again, 40 minutes before our appointment and they tell us that our doctor is not coming today. But, if we look back to a week before we made this appointmeny our doctor was not there that day either. Please fix your service before it gets shut down.
John Knight
at 2016 Oct 06
John Knight
at 2016 Oct 06
I have had Dr. Seema Chowdry as my family doctor for well over 8 years. If you are able to meet with Dr. Chowdry, she is a great doctor. Her diagnosis has been good. However, when it comes to time management, its a whole different thing. Even with an appointment, you are guaranteed a wait of no less than 2 hours.

Since they also take walk-ins, they seem to have a priority over those who have appointments. If you know the staff very well, you can get ahead of the wait.

I stopped going to this clinic because of the unacceptable long wait times, even when I had an appointment.

They started a new pharmacy in the building. Initially the Doctor's used to give prescription on the Pharmacy's letter head. However, you had the choice of buying it from anywhere. Now they do not give a prescription, instead the send it directly to the Pharmacy and ask you to go pick it up from there.
Priyanka Nahal
at 2016 May 16
Priyanka Nahal
at 2016 May 16
Dr. Rehan is a great doctor, however the clinic is very poorly managed. The staff does not enter your information correctly, they don't pay attention to the records and keep calling you for the same reports again and again. Smallest thing such as sending a fax for referral could not be handled properly by them and we keep waiting for the referral doctor to call (only to know later that the referral fax didn't go through and nobody followed up). They book appointments even when the doctor may not show up and cancel the same couple hours before the scheduled time. Wait times are insane even after you make appointments.
Asuf Piracha
at 2016 Mar 07
Asuf Piracha
at 2016 Mar 07
Came for my sons 6 month vaccines, appointment was 2pm, she walked in at 2.20pm and we were called in at 3.10pm.
Horrible service! Dr. Reha... was only worried about my families registration not about me at all when I asked her few questions about myself!
You suppose to get to know your Dr first then if you get a good impression register yourself and family! She is not concerned about her patients, she doesn't give you the necessary time especially after the LONG waiting! Poor! And we just moved to this area. Really hoping to find a good quality family doctor!
Wolfvale
at 2016 Jan 13
Wolfvale
at 2016 Jan 13
All my medical needs have been met in a timely and thorough manner. Dr. Rehan and her associates are very professional. Never had to wait more than ten minutes past my appointment time. I fail to see how other people have had different experiences when mine have been consistent over the past 2 years. Never known any walk-in anywhere that isn't chaotic, Make an appointment they are quick ;)