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Best Children's furniture stores in United Kingdom
Top Rated Children's furniture stores
Top Reviewed Children's furniture stores
Reviews
Long delivery time to deliver the orders, also poor Delivery Service from the warehouse staff, unable to check order details before loading the order to delivery trucks and shipping partial orders instead of the complete order. you need wait for weeks to receive the missed items.
Really good customer service from Mohammed very knowledgable sales associate and didn’t push for a hard sale. Thank you for understanding our needs.
Fiest time being in Next purley way. Lovley shop. We could not find everything we wanted but was helped by a very lovely lady called Samantha. Not everything was in stock so Samantha ordered it for us and even said we could have everything we wanted delivered which was so helpful so thank you Samantha 😊
Great service in store (from Sami) and the delivery team were friendly and punctual. Very happy with the process.
Very good experience from start to finish on our purchase of a new super king mattress. I particularly like the communications all the way up to delivery. Their drivers/delivery people were polite, courteous and friendly (even removed their shoes👍). As far as how good it was on the first night, I can't remember, because I was asleep 😴
Great to pick up online orders, or do Returns of online orders
Muhammed was very nice and willing to assist us. He has exceptional customer service quality and will definitely recommend them
Very helpful and not rushed by the lady that served us can’t wait till delivery and it’s only a weeks time
We went in with a pretty fixed idea for what we wanted as we were shopping for a small, odd shaped room. When the item we were looking for wasn’t available Mohammed came over to us. He looked at the measurements for the room and showed us something completely different but that would work for our space. His knowledge of room layouts and what works was excellent and his customer service was amazing.
Purchased a bed and mattress in store on 6 May in the Reading (kiln rose industrial ) store. I was assured by the sales assistant Rita that within a week I would be contacted with a delivery date. She promised she was going to personally contact me. And that under no circumstances would it take longer than 6 weeks for delivery. It’s now 26/5 and I have heard absolutely nothing from them. They are happy to take your money and make lots of promises but once you leave the store , you don’t exist. I am never ever going back to that company.
Z great very help full only resson iv given 2 stars.
why I give this 2 stars is a bed was badly made and hate to be sent back 2nd one broke in just over a year and on my 3nd bed in two years build quality is not good and took over two months to get a replacement
why I give this 2 stars is a bed was badly made and hate to be sent back 2nd one broke in just over a year and on my 3nd bed in two years build quality is not good and took over two months to get a replacement
The delivery service I have received has really put me off using bensons again. Pedestrianised town centre living is becoming the norm and your delivery teams should be aware, capable and not causing unnecessary stress to your customers. It’s a real shame as Ian in the store was an absolute delight and I enjoying going through the buying journey with him.
Helpful from the start they didn't crowd me.
I new they were there for any questions.
The sales person who finally help me was very patient with me as I made my final choice.
He talk through everything as he was filling out the form on computer he was very understanding.
I new they were there for any questions.
The sales person who finally help me was very patient with me as I made my final choice.
He talk through everything as he was filling out the form on computer he was very understanding.
Great customer service, call an hour before delivery, delivery slot a few days in advance of delivery & delivery team delivered to my room of choice with a smile on their faces.
Ant and Hessy were friendly, polite and helpful. My bed was put up in good time, all rubbish was removed. Thank you
Would just like to thank Mick and Kelvin for a great delivery experience. They rang in advance and arrived with a smile. Even put on shoe protectors so as not to get our carpet dirty.
From visiting the Croydon showroom to try out the mattresses to getting the one we picked delivered, our experience was great. Everyone we dealt with was friendly, professional and kept us well informed.
From start to finish, my experience with Bensons for Beds has been fantastic. Showroom staff were helpful and made purchasing our product easy and stress free. The delivery was stress free, the drivers, Mick and Kelvin were polite, courteous and went above and beyond. A credit to Bensons for Beds!
very helpful, pleasant sales rep (even though he supported Crystal Palace), he was there to answer any questions we had and wasn't pushy in trying to get a sale
The delivery team were on time, really helpful and friendly. Delivered new mattress and took away the old one within 10 mins! Great service. Thank you.
Thr ordering process was great. It was just disappointing that the final hurdle was missed by your delivery team.
Benson for Beds is a light airy shop with plenty of stock but also plenty of room to walk around. Their staff are very knowledgeable and helpful and explain any questions I had. It is a relaxed atmosphere and I had plenty of time to try out the beds
The staff were helpful and friendly and really explain to you what you would need. The delivery experience also just great! No regrets in choosing Bensons :)
Donna provided exceptional customer service, demonstrating attentiveness, professionalism, and a genuine desire to assist. Her friendly demeanor and effective communication made the experience seamless and enjoyable. I highly commend Donna for her outstanding support.
Sam.
Sam.
Went in, looked at beds, bought a bed - all very straight forward and easy to do. Staff are very helpful and friendly without being too sales-y. A better experience going in store than online where some pricing options were not entirely clear - in store was able to clarify the whole experience.
Jordan and Karl provided an exceptional delivery service, effortlessly handling the 200kg wardrobe delivery to the second floor with unwavering professionalism. Their remarkable dedication was evident as they navigated the task without a single complaint. This experience stands out as the best delivery service in my life. So impressed that I'm almost tempted to place another order just to relive such exemplary service. I genuinely hope others in their field emulate the standard of excellence set by Jordan and Karl. The product was in perfect condition and of great quality as expected
Initially they were very willing to help when making the sale, turns out we were ill advised. When asked for a refund we were told there’s a fee for that, but given our reasons they would take it off, except they couldn’t on the store system, we’d have to ask customer services. Customer services on the phone say they can’t, we have to ask the store. No one taking responsibility for what we were told claiming it’s the system, no it’s policy, cs can do it, no, store can do it. An absolute waste of time and still not had a resolution after staff have made all the blunders.
Nice, big and smart Next store located on the Purley way. As the store is of good size. Has sofa, lighting, tables, kitchen, bathroom and bedroom departments. The store is very well stocked and tidy. Also very useful as Click and collect Online shopping can be collected from here using the touch screen monitor. Plenty of parking available. Recommend to go after 7pm weekday as traffic in Purley is a nightmare.
I love to come here for a browse and usually end up by going home with something else for my home. The products are good quality, but I have noticed a lack of stock in the last year or so, it seems more and more that stores like this end up encouraging you to purchase online and the stores simply become places to return items to. The staff here are very friendly and helpful, cannot fault them at all. There is free parking here as well and it is usually easy enough to find a space to park the car.
Very nice store with big car park. Number of staff is small. Furniture section upstairs. Good customer service. Reasonable prices.
Beautiful shop, amazing and quality products for your home. I bought some pillows, linens, getting a big discount!!! Definitely I will shop there again!
This is a very nice store, with friendly and helpful staff. Lots of tempting home decor items to add to your list of "must haves". I really like Hamish the Highland Cow, he's a cutie. Lots of ideas here for Christmas gifts.
But I do have a complaint, they no longer offer wallpaper, only available online. I would prefer to see and feel wallpaper before I purchase. It would be helpful to have large samples in-store and then order online.
But I do have a complaint, they no longer offer wallpaper, only available online. I would prefer to see and feel wallpaper before I purchase. It would be helpful to have large samples in-store and then order online.