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It was a very unprofessional experience because of many aspects. 1) The agent who was supposed to help me arrange viewing appointments is very unresponsive. I rarely get a reply on the same day. Apartments get let agreed before the agent reply to me. 2) When the agent sent me suggestions they were all one bedroom apartments although I clarified that I want two 3) When I found an apartment on Zoopla that I liked, I sent it to the agent and they told me to provide the address as they can't open links. 4) When we arranged a viewing, I took a half day off and went there. I discovered that the address sent to me in the confirmation is different from the one I wanted to view. I called them ane they told me it's fine as that's what is their on the system but the agent will show me others. 5) I was told to wait for the agent in front of a restaurant. I arrived before the agent and after a while I got a call asking where am I because the agent has been waiting for me. It seems that I was supposed to be looking for them and not the other way around. 6) Then the agent was about to take me to view one bedroom apartments although all my emails were about two bedrooms and although the one I booked is two bedrooms. The agent then told me that this will have to be tomorrow not today.
Cauldwells have been managing our 2-bedroom house continually for the last 17 years and we are extremely happy with their level of service.
Susie Brown our property manager is 2nd best to no one, she is a quick communicator and shows a very high standard of professionalism. Susie is always helpful and friendly and we are always impressed with the quality of tradesmen she organizes for repairs and maintenance.
Thanks Susie you are greatly appreciated.
We were very pleased with the experience we’ve had with Cauldwell and with the support given in finding our new home. Everyone was very helpful, especially Krisztina , who was very nice and kept us updated every step of the way. Thank you!
I had the pleasure of interacting with Krisztina from Cauldwell Property Services in Milton Keynes, who proved to be an exceptionally helpful and accommodating individual. Her readiness to assist at every turn was noteworthy, and I would highly recommend her services to anyone in need of guidance in this field.

It is important to mention, however, that my experiences with other staff members at Cauldwell Property Services varied significantly. This suggests that the quality of service can depend greatly on the individual representative. Despite these variations, Krisztina's outstanding support remains a highlight of my experience.
I must express how pleased I am with my experience at Cauldwell. Dino and Grace have been exceptionally helpful, promptly addressing our inquiries and providing swift responses. My interactions with the entire team have been smooth and satisfying. I highly recommend Cauldwell to anyone seeking excellent service. Thank you to everyone involved.
We rented with Cauldwell and the management team has been amazing. They came for regular inspections and also acted promptly to any issues we had. They got the issues sorted and things repaired very quickly when reported. Special shout out to Jas for her tireless support :)
Sue Hampson
at 2024 Feb 15
Sue Hampson
at 2024 Feb 15
Great square, full of restaurants and Travelodge is hidden in there. Lift/escalator to get to restaurants on first floor.
MrFootball365
at 2024 Feb 13
MrFootball365
at 2024 Feb 13
Absolutely fantastic place. Kai and Janine are so accommodating and I have enjoyed my time living here for nearly 2 years!
Great service provided by the Cauldwell Team in helping us let out my property. We were kept informed at every stage of the process. Especially, thank you to Krisztina; she was so organized in all paperwork and provided consistently prompt responses.
We would recommend Cauldwell Agency to anyone in need of property letting services.
Great experience renting with Cauldwell Property Services.

Everything went smoothly from the first call to arrange a viewing to the day of moving in.

I would like to mention Dino who helped me with the property search and suggested ones that met my criteria, and also set up the viewings on dates that suits me. I would like to also mention Krisztina who handled the paperwork side very well.

Overall great experience.
Ros Hannon
at 2024 Jan 03
Ros Hannon
at 2024 Jan 03
Miller and Carter Christmas visit. Lunch time wasn't too busy. Lovely food, great service
richard amos
at 2024 Jan 02
richard amos
at 2024 Jan 02
Nice place to get a coffee or other hot drink and plenty of place's to eat we go here all the time
Jean Jacques
at 2023 Dec 02
Jean Jacques
at 2023 Dec 02
I was here for Xmas Victorian market..busy, obviously..but jolly atmosphere, lots of people enjoying the event..mostly with good humour!
Pleasant stall holders adding to happy atmosphere..
Fabulous event!
Bryan Hedges
at 2023 Nov 28
Bryan Hedges
at 2023 Nov 28
Beautiful place and Beautiful staff.
Chris Smith
at 2023 Nov 24
Chris Smith
at 2023 Nov 24
Good range of places to eat and drink opposite the lovely cathedral.
Cosy Club, The Botanist, Ask, All Bar One, 5 Guys, Miller and Carter, Starbucks, plus a square to host events and entertainment
Tyler James
at 2023 Oct 30
Tyler James
at 2023 Oct 30
Having been with SLS for a little over a year now, they've been the most amazing housing accommodation service I've used, super helpful in helping us find affordable student housing. Massive thank you to the wonderful Lee Parsons who helped us move in, he's always gone above and beyond for us and we couldn't have asked for a better landlord. We will miss having Lee as our landlord, we are extremely grateful for all of the help he gave us as first time renters! Thank you again Lee :D
Alan Yates
at 2023 Oct 21
Alan Yates
at 2023 Oct 21
Great place for over 55 living. Mainly 1 bedroom flats of a great size. Large residents lounge with a good community spirit. Warden on site during office hours during the week. Plenty of on site parking.
Gia Catlin
at 2023 Oct 12
Gia Catlin
at 2023 Oct 12
I have had a great time renting through them and they have helped me immensely as I have moved from a different country. They have also been very willing to help with anything. :)
Dr. Badr Alnoori
at 2023 Sep 10
Dr. Badr Alnoori
at 2023 Sep 10
MK Residental services are top-notch, and their friendly manners makes them my number 1 choice, they were so helpful in aiding me rent a property and making everything crystal clear for me as a new arriver to the country.
Hanin Hamdi
at 2023 Sep 09
Hanin Hamdi
at 2023 Sep 09
Rented a flat through MK Residential. They were extremely helpful and kind and we were able to get a really nice flat. We've had a wonderful experience.
Stunning palace and grounds
Martin Mitev
at 2023 Aug 30
Martin Mitev
at 2023 Aug 30
Rented my property through MK Residential recently and found them very helpful and professional. Taner were very clear from the start with the service they offer and did a great job in all aspects throughout with finding a good tenant and arranging all the necessary inspections and certifications. They listened to your needs and gave us excellent suggestions where appropriate. I won’t hesitate to use and recommend them again in the future for sure. Thank you MK Residential for the excellent service!
Bridgette Jay
at 2023 Aug 21
Bridgette Jay
at 2023 Aug 21
Me and my partner have been renting with SLS properties for over 3 years. Our duration with them have been incredible and we would 100% recommend them when renting/buying properties. Communication with SLS, whether that be queries or requests, are always answered efficiently and promptly. We are very grateful for our experience with SLS, nothing was ever to much of a hassle for them. We would like to give a special thank you to SLS’s Senior Property Manager Zach! All of this wouldn’t have been possible without you.
jeremy parry
at 2023 Apr 17
jeremy parry
at 2023 Apr 17
yep according to them they dont exist anymore. very good I get slagged off when I rang your number to enquire about a property I know you had looked after in the past and was told we dont do that anymore only to be told by the tenant that you were who they dealt with.
I rented a property from this management for two years in a row, starting when the pandemic was still new and finding places to rent was a struggle for new students like us. The team were very quick in responses when we needed anything fixed in the flat and were always very informative and gave prior notice to everything! Just a very warm group of people working here, and would definitely rent form here again!
Dana Alexandra
at 2023 Apr 05
Dana Alexandra
at 2023 Apr 05
I've been living in this building for 2 years now and I have to say, it's been an absolute pleasure. Kai and Janine have been nothing but the best since day one. They're always available to answer any questions or concerns and they make sure the building is clean and well-maintained at all times.

Speaking of maintenance, the team here is top-notch. They're quick to respond to any issues and always get the job done right. It's great to know that if something goes wrong, I can count on them to fix it ASAP.

The gym here is also amazing. It's well-equipped and always clean. I've had no problems using it whenever I want and it's definitely a great perk of living here.

Overall, I can't recommend this building enough. It's a great place to live and the staff really makes it feel like home. If you're looking for a comfortable, clean, and well-maintained building, look no further!"
James Dixon
at 2023 Mar 28
James Dixon
at 2023 Mar 28
This building is all great, easy access to the city centre, and the waterfront including Albert Docks. Nice gym facilities but limited maximum weights. The staffs are lovely and friendly.

Best thing that I always be happy to see the Royal Liver Building in the front of this building.
Not sheltered, it's for the over 55s. Flats for sale and rent. Spotless place, very well run. Lifts, nice gardens to sit in. Conservatory too
Carol Gray
at 2022 Dec 03
Carol Gray
at 2022 Dec 03
Had a great time here singing with Rock Choir as part of the entertainment ar the Worcester Victorian Artisan Fayre. Hundreds of fantastic stalls, lovely street food, Cristmas lights, Music, and and a party atmosphere that I haven't seen the like of for years. Lovely area and not to be missed.
Had a bad experience with Urban Property Maintenance. On day of work due to start they informed me that they could not carry out the work, since then have not responded to my calls/emails with no justification as to why leaving me in a difficult situation.
Peter Standring
at 2022 Mar 23
Peter Standring
at 2022 Mar 23
A great space opposite the cathedral .I went to view the knife angel ,well worth the trip.
K P
at 2021 Nov 10
K P
at 2021 Nov 10
I lived here for 2 years and loved the place, the location and the staff were always brilliant with me. The issues only began once I’d moved out. I spent a whole day cleaning what was already a pretty spotless flat and left it in far better condition than I found it. One month after moving out they sent me a bill. £64 towards a mattress and £36 for cleaning. I was also given threats and ultimatums over email until after about 10 emails from me and my guarantor that we would not be paying the fees, I never heard from them again. Disgusting service trying to pull a fast one on good honest tenants. I would highly recommend anyone interested to look for a more reputable property managed building if that’s what you are after.
Julia Nowak
at 2021 Oct 21
Julia Nowak
at 2021 Oct 21
I gave my flat to MK Residential to let and manage.
Brilliant from day one. Flat was rented fast in about a week, everything has been taking care by Taner. He did extra miles as well to sort it out the gas and electricity certificates which saves me lots of time as I don't live in MK.
He is very responsive, give you all the information and makes great decision.
I wanted him to chose the tenants and he did.
They moved in this May, so far no issue at all. Hardly hear about it.
Great service. Highly recommended.
Lukas Oleksiak
at 2021 Oct 02
Lukas Oleksiak
at 2021 Oct 02
MK residential has been assisting me with a number of property related activities. From photo taking, to listing and ongoing management the team has always been reliable and focused on my needs.
They really offer end-to-end property management and I can truly rely on them even when I am not around.
Their service is trailered to what I need and require and nothing is ever too much to ask.
I throughly recommend them to anyone listing/managing their property!
文博
at 2021 Sep 18
文博
at 2021 Sep 18
It’s good place to live. The issue of fire alarm happened quite often in the last two years, particularly at weekends, no one working in the reception. But this situation has been improved in 2023. Kai is supportive staff there.
Eleanor
at 2021 Apr 14
Eleanor
at 2021 Apr 14
I couldn't recommend SLS more. I have rented with a lot of places in London, and SLS were by far the best people I have ever dealt with. They always communicated well with me, the service was often above and beyond, any flat issues were sorted immediately (not that there were many to report!) and I just felt very safe and like I could trust them.
The flat I had was, again, one of the best rentals I've had in London and the price was really reasonable. If my circumstances hadn't changed I would have happily stayed renting with them for the foreseeable future! Thanks for everything!
Alice English
at 2020 Aug 31
Alice English
at 2020 Aug 31
Unethical company. Visited one of their 4 bed properties and was told we could make an offer lower than the asking price as they wanted to get it rented quickly. We offered very slightly lower and this offer was accepted the same day. 2 weeks later, and 4 days before move in date we had completed all paperwork and paid deposit and first months rent. Was slightly concerned that they still hadn't sent over the contract (and were ignoring our emails). Then got a call saying that that we could no longer move in. They gave an unlikely story about the landlord coming back from holiday and realising he was in so much debt that he needed to do up the house and rent it at a much higher price. They told my friend a different story. We had already booked moving vans and given notice on our previous houses. Had to arrange last minute accommodation. Definitely think they took an offer and deposit from another group at the same time and strung us along. At my insistence, they ended up giving us 100 pounds each compensation, but this does not cover the costs incurred and time wasted. They then offered us a 5 bed house (although we were only 4 people) which we looked round on a Friday, but they continued to be very pushy and said we 'had by monday morning' to find another housemate and then sign for it.

Time wasters who don't seem to have morals or mind lying. Avoid.
j's TM
at 2020 Aug 29
j's TM
at 2020 Aug 29
Its flats you can rent or buy and there super nice as well
J M
at 2020 Aug 28
J M
at 2020 Aug 28
Came across Taner Ismail’s contact from the accredited list of energy performance assessors, and I can’t even express how impressed how I was with Taner’s service! From the get go I could tell I was dealing with a true professional. Not only did Taner accommodate my urgent assessment request on his busy schedule, but his communication and time management is exactly how business should be conducted. Showed up 5mins early and was very friendly, all while maintaining all COVID regulations. To be honest I felt more comfortable than I do at my local Tesco. Overall 5/5, and he will be having my continued business.
Selma Deluna
at 2020 Aug 13
Selma Deluna
at 2020 Aug 13
It's always a struggle to find an agency you can trust here, although SLS properties are doing a great job, I've been renting with them for a while, never had a problem to reach someone to help me out in case. All the phases to rent went smoothly, the properties are clean and high standard. Thanks to the team for their help and reactivity. Highly recommand !
Clare Bishop
at 2020 Aug 05
Clare Bishop
at 2020 Aug 05
We needed a EPC report doing very quickly and at short notice. This company responded immediately. They arrived on time and had the report to me on the same day. Very efficient and a nice guy. Would definitely recommend them.
abdulla zaman
at 2020 Jun 25
abdulla zaman
at 2020 Jun 25
I stayed at Gravity for 18 months and my stay at Gravity was absolutely fantastic. The location is on very nice and quiet area few minutes walk to Liverpool City Centre. Surrounded with many coffee shops and restaurants. The building has a very close access to Liverpool Jamse street station. . The studio itself was well furnished with well maintained facilities. The gym is well equipped and available to tenants. The staff (Janine and Akilah) were especially supportive and were quick to address our needs whenever a situation arose so that I had a comfortable stay at our flat. I had a great experience overall and highly recommend the property to students and young professionals looking for a residence in Liverpool.
M
at 2020 May 15
M
at 2020 May 15
Rented a place as a student from SLS and it seriously couldn't have been easier. They were nice and explained everything to me and my parents.

Quick to fix issues and responsive, I ended up staying 2 years. Thanks!
I have used Urban Property Maintenance twice and I have received an excellent services both times. They are such gentlemen. Reliable And trustworthy. Prices are very competitive.

Keep up the good work.

Best,
Avi Perkins
I was very happy with the work they Provided they turn up on time was very clean felt my home how they said the work would be done. They went above and beyond. What made my day is that they all had on shoe covers as I had not long ago had the carpet cleaned very professional would recommend to anyone to use
Fantastic overall finish great commitment and dedication to the job from start to end! Was attentive and patience to my needs and alterations!!!
Would definitely recommend UPM 🙌🏾
Great service, very punctual. Gave me best advice for my loft conversion and finished the project with my budget. Highly recommended
Great maintenance company! Farz was very helpful and reliant kept me updated with all the works that was being carried out. Every thing I ask for was done to a very high standard. Will be using again. Brilliant company.
very friendly, reliable, efficient, skilled in trade and excellent worker. He cleverly found and repaired the damaged water pipe joint hidden inside the wall and expertly did a lot of electrical and plumbing work. He also replaced rotten joists, fixed ceiling and a lot of other building work with a high degree of competency. I would strongly recommend UPM to people looking for an expert electrician or plumber or a builder.
John M
at 2020 Mar 06
John M
at 2020 Mar 06
We stayed at Gravity for 17 months and our stay at Gravity was absolutely fantastic. The location is ideal with easy access to stores and restaurants. It is also close to the University of Liverpool (25 minute walk). Not only that the apartment is close to bus stations and subway stations that ensured we were able to commute easily even though we did not own a private vehicle. The studio itself was well furnished with well maintained facilities. The gym is well equipped and available to tenants. The staff (Janine, Akilah and John) were especially supportive and were quick to address our needs whenever a situation arose so that we had a comfortable stay at our flat. We had a great experience overall and we would highly recommend the property to students and young professionals looking for a residence in Liverpool.
Wendy Edwards
at 2019 Oct 19
Wendy Edwards
at 2019 Oct 19
The best thing about it is its proximity to the cathedral which I like to visit. There are a few places to eat, all of which seem very popular - I usually opt for ASK as I know what I'm getting, but I could be more adventurous! The square also features a very imposing and fine statue of the composer Edward Elgar.
Absolutely lovely residence. Modern fittings and centrally located.The building is secure, clean and well maintained. There is a fully equipped gym accessible to tenants. A very helpful concierge is always able to assist with the lettings consultants sitting in house to offer any further support. A huge thank you to Janine and team for making our stay so comfortable. I would recommend Gravity Residence to anyone looking for a new place in Liverpool
Urban Property Maintenance are absolutely fantastic! Always upfront and honest when you ask any questions, well priced, and the quality of their work was second to none. Brilliant!
Hesslewell Court is not sheltered housing but independent living for residents. Flats can be bought or rented.
Fitting meters for customers