Hotel and the City

DO NOT and I mean DO NOT STAY HERE. I’ve had many great experiences here in the past but my recent stay and unfortunate continuous interaction with has been absolutely disgusting, disrespectful, and despicable. I was pre-charged an additional $200 for an extra nights stay, no big deal, until I got there on the agreed and PAID FOR date just to be turned away with no room, THAT HAD ALREADY BEEN PAID FOR, and told to return the following day and that night would be refunded. Leaving me at almost midnight after 7hrs of driving to find a new place to stay for the night(it was a holiday weekend at that and most places had no availability). Next day finally got my room only to have another guest be given a key to my room to check in and freely walk in while I was half indecent. The guest was nice and apologetic about the mix up(only considerate interaction I had here the whole stay). Just to now almost 3 weeks later get no response, no apology, no refund for a room I never got to stay in because I was turned away. TERRIBLE, HORRIBLE SERVICE by far the worst experience I have ever had at any hotel I’ve ever stayed at. NEVER WASTE YOUR MONEY HERE THEYLL JUST STEAL IT FROM YOU AND GIVE YOU ONE OF YOUR WORST VACATION EXPERIENCES EVER. NY, PA, WV, VA, AL, TN, LA, TX, NM, AR, and ÇA are states I’ve been in since staying here and even the lowest end hotel in one of the not so great areas of town that was stayed in was 10x better in every way, especially customer service, than this place. There are so many hotels in New York, every single one of them is better than this place and even if they cost a little more, will still end up being cheaper than the amount this place will end up stealing from you.

Clean and nice rooms. The location is perfect, right between 6th and 5th on the corner with Broadway, subway also very close. All the essential amenities included. Free WiFi. A nice place for a short stay in NYC

Amazing place!! The receptionist was very helpful and accommodating. Hotel was a great stay, lots of space.

Great location and great room. It was cozy and enjoyable.

DO NOT STAY HERE!! Absolutely awful!! Roaches and Rats everywhere. Customer service is terrible to non-existent!! Please save yourself and book anywhere but here. Wish I had the warning ahead of time...

If you've ever wondered if tiny house living is for you... stay here! Beautifully decorated, has everything you might need BUT shouldn't be marketed to a family of 5. Barely had room to turn around!

Perfect location. Can walk to almost anything and can certainly get the subway from nearby or one of the tour buses. Small but big enough. Clean and tidy. Helpful staff. Small kitchenette and fridge for snacks. Warm enough in winter. Noisy heating system and thin walls to the hallways only downside - but the apartment was quiet enough at night. We’d stay again for sure and felt it was reasonably priced. Good deli’s and breakfast nearby.