Midtown Suite NY

SCAM, BEWARE!
We had a reservation for April 2020, by mutual agreement we canceled it and they would leave the money on account for another reservation. THEY NEVER ANSWERED US.

I went with my parents in August 2019, we got one room with mattresses on the floor. I was surprised to see we got a tiny kitchenette complete with refrigerator. The view was nothing special as our window faced the inside of a four-walled gap in the building. The TV did not work unfortunately but who needs TV when you're on vacation?
I think that relative to the city, the location is good and it was about a 20 minute walk to get to Times Square. But, as is New York City's wont in the summer, it smelled like sewage just outside the building due to the heat but luckily not inside. Many people would gather by the entrance to smoke together, which I didn't really enjoy as we entered and exited. No issues with staff or anything which I think would matter more. Various places to grab some food as well.
Overall did not have any issues with the place, it is not the most luxurious like a DoubleTree or anything but we were outside most of the time so it does not matter to me.

DO NOT BOOK! They have all sorts of sketchy name for this place! On booking.com they are call "The Suite New York" they can also be found under "The Suite at Central NY". Communication was the worst part about this place. they will take your money and never contact you back for a long time. They refuse to accommodate with anything. Response from them are at most two sentences. They don't care about your well being or your time there, they just want your money. Place is in an awful location, lots of constructions. Place and service are not good. WILL NEVER BOOK AGAIN!

A real nightmare this place...very very dirty, no service, no wifi in the room, very very noisy especially with people living there all the time...just one lavatory for all the floor, no mirror in the bathroon, no soap, no hook To tie your things in the shower, no flat and staff very unwelcoming and the only excuse for problems is "we are not an hôtel". I travel a lot and I've never Seen this before in my life. Run away

Avoid this place. Very dodgy and overpriced for what you can find within the same radius. We were booked for 7 nights, stayed one and left the next day - not even there for 12 hours. We arrived to no bath towels, uncomfortable bed, a hole burnt though in the microwave door, very limited kitchen facilities, dodgy elevators, no fire sprinklers throught the whole building, one of the rooms our travelling companions had didnt even have a fire alarm, if the place burnt down youd go with it as it felt that unsafe, management were rude and unhelpful, mould in showers, tepid water at best you get out of the shower, unable to control temperature in the room - it was hot or hot, floaties in the water out of the sink tap so you couldn't even make a coffee, bed sheets were stained, noisy neighbours, windows held in with tape, tv did not work, bathroom was that small you couldn't dry yourself in it. We paid over $4k for 2 rooms, got a better price and much nicer rooms around the corner. Money we won't get back unfortunately, but at least we feel safer and more comfortable.

I stayed in the deluxe suite and it was dirty. They charge a $50 cleaning fee however the place was not clean. I had to purchase sheets for the beds because the sheets provided were stained. I packed my own personal towels and I'm glad I did because they too were stained. The pictures on the website are not accurate, they make the room seem a bit larger than what it truly is. The location is the best thing about this place. If they cleaned it thoroughly or put a fresh coat of paint on the walls it wouldn't be that bad of a stay. I would also suggest smaller furniture for the living space/kitchenette/bathroom.