Sky Zone Trampoline Park

Waited over 10 mins in line to get tickets because I was being ignored. Then ordered food and was told 10 Mins. Stood there for 20 mins waiting and watched as people got their food well after I ordered. The girls never asked me again if I needed help and said it was my job to tell them my food is ready. Yet every person of opposite color was getting skipped and ignored. Staff is rude and laughs at you when you make a complaint. Talk about you in front your face. Make fun of children with disabilities and then try to justify their actions by all huddling together saying the customer was in the wrong. I plan to be contacting ADA in regards to the discrimination I received at this place. Nothing but a bunch of teenagers with no training in customer service running around. They are racist and only want to help the people that are like them. I watched as myself and another lady of the same color be pushed to the side and ignored. It wasn't until I spoke up that they all started acting crazy and laughing at my concerns. Regional and corporate needs to be contacted. I plan to let my 100,000 followers know about this place and what they should avoid.

Horrible birthday party assistant. The birthday girl's mom did everything. Had to go ask for things because they bought the pitchers but no cups, no cutlery, etc. The party assistant stayed outside of the room sitting on the bench (outside of the party room) or often was hard to find.. Even when it was time to cut the cake she only brought us the knife and immediately left. 🤦‍♀️
I would not recommend this place for a stress-free party experience.

We hosted a birthday party here today and the organization, service, and the overall experience was awful. Check in took forever the lady was rude and not knowledgeable about anything party related, The establishment is filthy, I had to constantly ask for what was promised in the party package. We could not get napkins or forks. We ate cake with our hands, and off of the few napkins we could get. people who were not with our party were hanging out in the party room even after the worker was noticed nothing was done, Food was cold except one pizza, We were rushed after we waited forever to get assistance. Party room not available on time, drinks ordered not available and replaced with things my child did not want, I was told that was all that’s available today,No ADA accommodations. We waited to speak to a manager before leaving but after 45 minutes of waiting we left. I would not recommend having your child’s birthday at this location. I found a number for corporate and plan to call Monday morning. Update: manager called and stated she would have the Gm call me or email me within 30 mins.. it is now 5:30 pm and still no resolution.

We love this place. Never gets old. Spent all of my son's year 3 and 4 here. It's cheaper to get the monthly passes if you go more than once a month. Plus you can get discounts on food and events. The new upgrades are super cool. Can't wait until the next round!

Alot of fun things for the kids to do but unfortunately workers were walking around and talking to each other in stead of working the attalractions. So most of them were blocked off

False advertising and the manger was very rude and they still kept the sign up. They charge $21.99 and the sign says $20.99. She didn’t even fix the problem. I don’t recommend coming to this location.

Management here is amazing ! I have a membership for my baby, and the young lady who’s at the check in was not only very friendly and helpful but she was very patient! The young lady who’s at the concession stand was amazing as well and very helpful ! The general manager, made the experience for the kids even more enjoyable as well as a clear communicator! I stay on manhattan, and drive all the way over here because the staff is friendly and EVERYONE is always nice and respectful! The employees are always alert! We feel welcomed and appreciated EVERYTIME we come !