Lincoln Medical Clinic

The receptionist might have a language barrier, so I try my best to not let the way she says things phase me. However, given the many complaints & low reviews, I don't get why she doesn't try to change or improve. I walked in early in the morning, hoping for same day appointment. She immediately asked, in a nonchalant tone, "whats your problem?" (this can be seen as rude obviously) I said I have a cough. She said walk ins are all filled up. I think she filters patients, pick & chooses them depending on the doctor's time.

I asked a simple question over the phone. ARE YOU TAKING WALK IN OR NOT. The chinese lady kept asking for the reason of the visit. I told her I rather talk with the doctor, but she kept asking for the details. It was a simple yes or no question.

As the reviews say the receptionist is not great. Never pick up calls and never calls back, short attitude. However the doctors are great so be patient. Been with dr deevska for 3yrs.

Receptionist is horrible here. She put me on hold for 15 mins(I could here they had casual chat with someone) and hung up. I called immediately and explained what just happened. She said 'okay so what...?!?!' Why you call today? I said it for my daughter and she said 'go to walk in clinic' . I asked her that she should explain what happened before or at least apologize. She said 'Nope Nope go to other clinic'

OMG. I like Dr here but dealing with front desk people is terrible. You guys should respect what you are doing. If this is not suitable for you, go find other job. I don't expect high professionalism but you MUST learn COMMON COURTESY

Dr.T is the best Dr. I have ever, ever encountered. He is compassionate, patient, knowledgeable & treats you like you matter.

He’ll explain things in detail & make sure you understand & if he doesn’t have an answer he’ll be honest about it & let you know that he’ll get back to you. This to me is so rare as most Doctors prefer to just give a guesstimate. I cannot emphasize how different he is & how amazing of a doctor he truly is. It’s a shame he doesn’t take patients but those who are able to see him for a drop in are truly lucky.

Thank you Dr.T for always going above and beyond.

My criticism for the clinic is their phone line & the busy signal, which you never hear anywhere else any more. I’ve been calling for 2 hours now & it’s been busy. Maybe get more phone lines since this is a place of business. Thanks.

Dr. T seems very knowledgeable, and good doctor. He spends lots of time to explain many things and tries to make patient comfortable.
However, front desk lady is not good attitude. She is always very overbearing attitude, and despite of her strong accent, she intimidated me like "if you don't understand me, I will cancel your appointment" or another time, when I tried to make an appointment, she rejected me as I don't have a family doctor. She doesn't understand that, I uses this clinic as I don't have a family doctor, and Dr. T seems good doctor. Also, she seems to think it's OK to be overbearing attitude towards patient, as patient is not customer.

Always running late and I have shown up for an appointment at 9 am but the doctor and receptionist don't show up until 9:15 am on multiple occasions. Although he is thorough he needs to either make his appointment slots longer or spend less time with each patient. Also showing up before your patients always helps.